M
Me
10.0
/10
Reviewed 3 day(s) ago
A truly peaceful and private experience amidst nature. It was the best glamping experience of my life. I hope I can come back again someday. Perfect 😍
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Accommodation's Reply
31 May 2026
Dear Ms. Me, Sincerely yours from Shanaya Resort Malang! Thank you for your review of your recent stay at our hotel. On behalf of our entire team, I apologize that we were unable to provide you with the service you expected. Your satisfaction is important to us, and we will use your feedback to improve and ensure we provide a better experience for our guests in the future. I hope you will consider staying with us again so that we may have the opportunity to provide you with a better experience. Sincerely, Wiweko Elnanto, General Manager, Shanaya Resort Malang
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