Overall Ratings & Reviews Erian Hotel

Traveloka (1,555)
Other sources (7)
8.8
Very Good
From 1,555 reviews
Provided by travelers on
Cleanliness

9.1

Room Comfort

9.0

Meal

8.6

Location

9.1

Service and Facilites

9.0

People often mention about Erian Hotel
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Distance to City Center (41)
Staff Friendliness (35)
Accessibility (34)
Surroundings (32)
Ambiance (32)
Bathroom (32)
Bedroom (31)
Hotel Area (30)
Room Space (28)
Variety (28)
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Traveler Reviews Erian Hotel

Number of reviews per page
20
40
Customer reviews
Yudhistira S.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Thank you Ms. Shelly and Mr. Zainal for the good service.
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Putu W. C.
icon-Leisure
Leisure
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9.7
/10
Reviewed 2 week(s) ago
One of the most comfortable places to stay in Central Jakarta. I'll definitely be back if I ever visit Jakarta again.
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R***a
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
The best facilities and services, everything.
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N***r
icon-Staycation
Staycation
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8.5
/10
Reviewed 11 week(s) ago
Overall, everything is quite good. I like the torch ginger fried rice.
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R***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
The hotel is clean, the food is delicious, but there is not enough fruit.
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1 people find it helpful
Accommodation's Reply
30 Jul 2026
Dear Mr./Ms. R*h, Thank you for your review and feedback. We are delighted to hear that you were satisfied with the cleanliness of the hotel and the food we served. Thank you also for your comment regarding the limited fruit options. Your feedback will be used by our team to further improve the quality and variety of our food. We hope to welcome you back again and provide you with an even better experience on your next visit. Sincerely, Arian Hotel
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Alfonsia E. R.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
I was very impressed with this hotel, I felt comfortable. The hospitality of the hotel staff was extraordinary 👍. Access to everywhere is easier, the surrounding environment is also comfortable, and for any business in Jakarta, I only choose this hotel. Thank you for the service 👍👍👍
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Accommodation's Reply
30 Jul 2026
Dear Ms. Alfonsia E. R, Thank you very much for your review and your trust in Erian Hotel. We are delighted to hear that you enjoyed the hotel's atmosphere, the friendliness of our staff, and its convenient location for various activities in Jakarta. We look forward to being your choice every time you visit Jakarta. Thank you for your compliments, and we hope to welcome you back to Erian Hotel again. Sincerely, Erian Hotel
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E***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 19 week(s) ago
A comfortable hotel with a strategic location and excellent staff service. It would be nice to add more room amenities (mini fridge, etc.), and to change the dusty gray interior to a different color (to avoid the dusty impression, even though it's clean).
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1 people find it helpful
N***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
The hotel staff is very friendly and everything is excellent, thank you!
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S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 23 week(s) ago
The air temperature in the room is comfortably cool.
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N***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
A hotel with a strategic location and luxury in every corner. It's perfect for a staycation. The price is also very affordable. It's not expensive. The service is very friendly.
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2 people find it helpful
H***a
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 32 week(s) ago
Compact but good, nice place to stay ✨
1 people find it helpful
h***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 33 week(s) ago
This hotel was excellent, offering easy access to everything around Jakarta. The staff was friendly and provided free water refills in the rooms. However, the laundry prices should be kept a bit low, if possible. 😊
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Rini R.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 33 week(s) ago
Nice, clean, comfortable, quiet, classy, all staff are friendly, the best👍
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Rhisa V.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 33 week(s) ago
bersih, nyaman, lokasi deket kemana2,staf sangat helpfull, makan sahur enak,kmren dibantu mas di front desk mas mujahid, makasih banyak yaa
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H***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 34 week(s) ago
Always a favorite to stay here
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D***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 42 week(s) ago
Good location and breakfast
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1 people find it helpful
H***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 42 week(s) ago
The hotel staff was kind and friendly, but I was a bit confused when I wanted to try New Year's Eve dining, as reservations were required, and there was no such information. The facilities were all good and clean.
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L***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 45 week(s) ago
The FO and security staff are friendly, the check-in/out process is fast and smooth, the room is clean, the AC works, the hot water works, the food is varied and tastes good.
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 48 week(s) ago
Clean and comfortable hotel, varied food
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N***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 53 week(s) ago
The check-in service is fast but the check-out service takes quite a long time because you have to be checked in first.
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1 people find it helpful
Number of reviews per page
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Traveloka Sdn Bhd (Registration No. 201501003122), Suite 6-1, Level 6, Wisma UOA Damansara II, No. 6 Changkat Semantan, Damansara Heights, 50490 Kuala Lumpur, Malaysia
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