The atmosphere is pleasant, you just have to go down to the mall, the room is spacious, clean, and the lights in the room are bright.

Hotel staff is friendly, check-in is easy, rooms are clean.

First time visiting Rantauprapat and tried to stay at this hotel. It looks luxurious on the app and it turns out to be suitable because it is integrated with the supermarket. The lobby is quite luxurious and connected to the supermarket, going up to the room can be done via stairs or elevator. Maybe the staff's manners can be improved. For the room, it is quite spacious and the facilities are quite complete, only there are no instant drinks, electric kettle, cable TV, and slow Wi-Fi. For the soft and clean mattress, the table is spacious enough to work. Only the room walls are damp, maybe it needs maintenance from management. For the bathroom, the toiletries are complete, only the soap is out of stock but not refilled and you need to be careful when using it because the floor is quite slippery when wet. For breakfast, the food is quite varied and the taste is good, and the restaurant is very spacious and clean. (+) Spacious room. (+) Spacious restaurant and varied food. (+) Hotel cleanliness is okay. (+) Strategic location. (-) Rooms need maintenance. (-) Room facilities need more attention. (-) Wi-Fi needs to be replaced.

I booked 3 rooms for 2 nights, deluxe and standard, but looking at them, there was no difference, only the price.

The facilities are pretty good, but the sandals should be replaced or updated, not the Swallow sandals. Hotel sandals aren't expensive, with hotel prices starting at 450,000 Rupiah.

The hotel staff and employees are very friendly.

The location is very close to the destination. There's a shopping center nearby, perfect for office use.

The rice was hard like rengginang, no one helped lift the bag either.

Highly recommended and very good.

The staff is quite friendly and responsive to my needs.

The rooms have been renovated to be more comfortable and attractive, recommended for those who want to stay and shop in Rantau Prapat.

The Suzuya Rantoprapat Hotel is now excellent, clean, with strong hot water and comfortable beds. It's a top choice when visiting Ranto.

The Medan-Rantau Prapat trip was tiring, because the GPS directed me to the entrance road to the palm oil plantation which was in poor condition.

An engaging opening line. Tell us about your stay. Atmosphere/Facilities: Describe the hotel's atmosphere and facilities. Food: Share your thoughts on the food served. Staff Assistance: Share your experience with the hotel staff. Highlights: Mention things that made your stay special. Price: Give your opinion on the value for the price paid. Location: Describe the hotel's location, for example, its strategic location close to...

An engaging opening line. Tell us about your stay. Atmosphere/Facilities: Describe the hotel's atmosphere and facilities. Food: Share your thoughts on the food provided. Staff Assistance: Share your experience with the hotel staff. Highlights: Mention things that made your stay special. Price: Give your opinion on the value for the price paid. Location: Describe the hotel's location, for example, its strategic location close to...

The staff was friendly and kind. Since the hotel is in the same building as Suzuya, it was easy to buy food and snacks for my kids. It's close to everything, too. The food was pretty decent, too. One downside to this hotel is the weak Wi-Fi. Hopefully, it will improve in the future. Thank you.

The staff were very friendly during check-in and check-out. Awesome!

The room was okay, the only thing lacking was the water wasn't strong enough and the hot water only lasted a short time.

The hotel staff is friendly, very cheap for a rest, the food is also standard, the breakfast menu is also very varied, will come back again

This hotel is strategically located in the center of Rantau Prapat, making it a perfect base for a stopover on your way to Medan. The rooms are clean and comfortable, but the soundproofing is a bit lacking. So far, I've had a pleasant two-night stay here, traveling between Medan and Riau.