T***o
Staycation
6.8
/10
Reviewed 44 week(s) ago
The hotel is quite far from the center but very quiet. The rooms and breakfast are okay, but the staff seem not to be very proactive. Check-in time is 2pm but we had to wait until 3pm to check in because the guest checked out late. We made the guest wait until they asked if the room was ready before telling us, even when checking out. We brought the card down to check out and the staff told us to wait for the room to be checked, but we waited a long time and still didn't get any response until the guest asked and they said the room was ready. The staff seemed friendly but lacked professionalism.
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Accommodation's Reply
29 Oct 2025
Dear Valued Guest:
We apologize for the inconvenience you experienced during your stay. We will share your feedback with our team to improve our service. We look forward to serving you even better and hope you will return.
Thank you.
Obi Hotel Team
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