Verified Traveler
Leisure
10.0
/10
Reviewed 2 week(s) ago
I really liked the room. It was cheap, clean, new, quiet, and the breakfast was excellent. I've already recommended this hotel to friends planning a trip to Chiang Mai. However, I would suggest the hotel replace the hairdryer. It only worked for 2 seconds before stopping. The staff said it was like that in every room and told me to wait for it to cool down. It would turn on again, but then stop after 2 seconds. I stopped using it and had to use a towel instead.
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Accommodation's Reply
03 Nov 2026
Dear Guest,
Thank you very much for your valuable feedback and suggestions regarding our hotel. We are happy to hear that you were satisfied with your room, cleanliness, quiet atmosphere, and breakfast.
However, we apologize for the inconvenience you experienced with the hair dryer. We understand the inconvenience you experienced during your stay and appreciate your prompt feedback.
We will forward your comments to our facilities management and housekeeping department and consider ways to improve our services.
Thank you again for staying with us and for providing your valuable feedback. We look forward to welcoming you back again.
Thank you.
Chiang Mai Dali Hotel Management Team
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