Batatu Resort (Adults Only)

Explore Batatu Resort (Adults Only)
8.9
Very Good
From 358 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.2

Meal

8.7

Location

8.6

Service and Facilites

9.2

People often mention about Batatu Resort (Adults Only)
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Staff Friendliness (12)
Ambiance (12)
Bathroom (12)
Surroundings (9)
Room Space (9)
Bedroom (9)
Hotel Area (9)
Accessibility (8)
Wifi (7)
Taste (7)
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Traveler Reviews Batatu Resort (Adults Only)

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40
Customer reviews
N***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.0
/10
Reviewed 23 week(s) ago
I don't know if the smell is coming from the toilet or where, but it's quite disturbing. The rest is okay.
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1 people find it helpful
Accommodation's Reply
13 Jun 2026
Thank you for taking the time to write a review. We are delighted to hear that you enjoyed your stay at our hotel. We appreciate your valuable feedback regarding the odor issue, and we will prioritize increased room inspections and maintenance to ensure all guests enjoy a comfortable stay. Our team is available 24/7, so please contact us anytime if you experience any problems during your stay. We hope to welcome you back and have a similarly satisfying experience.
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Yoonha K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 25 week(s) ago
Staffs were very friendly and at the first sight, the hotel seems to be really nice. But it had a strange vibe. I think the best way to describe it is a 3 star hotel acting like “4 star”. For examples: 1. There were some buildings unfinished: the wall behind the pool area only covered with a black tarp. Also, inside the room, you could tell ceilings were not thoroughly built etc. 2. One morning their coffee machine was broken (?) and had no coffee at all. 3. Breakfast was very simple… not bad but really it was very minimal with shitty supermarket bread, and etc. 4. Location really is bad unless you know how to scooter, otherwise expect to spend $50-100 extra just for the transportation service. 5. They did a good job making bed everyday, but there were 3 days out of 5 I found some spots or stains on newly made sheets.
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2 people find it helpful
Accommodation's Reply
13 Jun 2026
Thank you for taking the time to share your detailed feedback. We’re pleased to hear that you found our team friendly and welcoming upon arrival. We appreciate your observations regarding the overall atmosphere, facilities, and services. Our property is designed to offer a relaxed and evolving environment, and we continuously work on improvements across different areas of the resort. Regarding your comments on breakfast and equipment availability, we aim to provide a simple and comfortable dining experience, and our team is always available to assist whenever something is not available during service hours. For transportation, while the resort offers a quieter setting slightly away from the main centre, we do provide shuttle services and assistance with transport arrangements to help guests move around conveniently. We also note your feedback on housekeeping, and our team remains available 24/7 should any immediate assistance be required during the stay. We value all feedback as it helps us refine the guest experience, and we would welcome the opportunity to host you again for a more seamless and enjoyable stay.
J***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 26 week(s) ago
The hotel staff was very friendly and helpful, the resort area and rooms were clean, and the food was delicious. The resort had a peaceful atmosphere, and they allowed tame stray dogs outside, a plus for me, an animal lover.
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Accommodation's Reply
13 Jun 2026
Thank you for your wonderful review. We are delighted to hear that you enjoyed the tranquil atmosphere, beautifully maintained gardens, and comfortable rooms of the resort. We are honored that our friendly staff and delicious food made your stay even better. We always strive to provide a comfortable and welcoming environment for all our guests. Furthermore, we appreciate your consideration of the friendly stray dogs that surround the resort. We consider these dogs an important part of the natural environment that we carefully protect, and we are very grateful that you had such a wonderful experience. We hope to welcome you back again. We wish you continued enjoyment at our resort in the future.
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D***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 29 week(s) ago
Very nice and beautiful place to come
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Accommodation's Reply
13 Jun 2026
Thank you for your kind words! We are glad you enjoyed your stay and we hope to welcome you back!
Fatema M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 29 week(s) ago
Amazing stay at Batatu! Beautiful room, amazing ambiance, lovely staff, and great food! The staff were extremely helpful, thank you for a lovely stay!
1 people find it helpful
Accommodation's Reply
13 Jun 2026
Thank you so much for your kind words. We’re truly delighted to hear that you had an amazing stay at Batatu and enjoyed the room, ambiance, food, and overall atmosphere. It’s especially wonderful to know that our team made a positive impression with their helpfulness. We’ll be sure to share your appreciation with them. We’re grateful you chose to stay with us and would be very happy to welcome you back again for another lovely experience in the future.
radesti h.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 38 week(s) ago
Perfect for a stay with a partner or friends. Please note, this is an adults-only accommodation with a very comfortable atmosphere. Not suitable for stays with small children, as the facilities are for adults.
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Accommodation's Reply
13 Jun 2026
Thank you so much for your review. We are delighted to hear that you found our resort a wonderful place to stay for couples or friends and that you enjoyed the warm and comfortable atmosphere throughout your stay. We appreciate your comments about our accommodations, which are designed to create a more relaxed and mature atmosphere. This is part of the experience we aim to provide for guests seeking peace and relaxation. We hope to welcome you back again for another memorable stay.
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L***u
icon-origin-TRAVELOKA
10.0
/10
Reviewed 40 week(s) ago
The hotel staff is very friendly, the location is strategic in front of the circuit, and the food is delicious 👍
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Accommodation's Reply
13 Jun 2026
Thank you so much for your review. We're delighted to hear you enjoyed our friendly staff, excellent location near the racetrack, and our food. We're glad we provided you with a memorable stay and we hope to welcome you back again soon.
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B***B
icon-origin-TRAVELOKA
9.7
/10
Reviewed 72 week(s) ago
overall everything is good and comfortable bonus, upgrade room to villa type. thank you Batatu Villa ♡
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3 people find it helpful
J***O
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 74 week(s) ago
clean and tidy. great facilities & services. private and terrace swimming pools are well maintained and the size is also adequate. wifi access is quite fast. only the entrance to the hotel is still a dirt road and has not been paved.
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2 people find it helpful
A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 76 week(s) ago
We went for our honeymoon and the staff was amazing, the food is great, I recommend the fried rice. The bungalow was lovely, giving off a strong modern tropical vibe ❤️
2 people find it helpful
a***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 79 week(s) ago
Such a great experience. Room was very good, Clean, friendly staff.
2 people find it helpful
S***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 83 week(s) ago
The hotel staff is friendly, it's comfortable and peaceful to stay here
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3 people find it helpful
NI PUTU A. P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 85 week(s) ago
It is highly recommended to stay at Batatu Resort. Next time it will be your mainstay place to stay in Kuta Lombok. The service is very good, the staff is also very good. The bonus is that you can upgrade your room. Thank you Batatu Resort 🫶🫶🫶
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3 people find it helpful
K***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 102 week(s) ago
had a good experience in Batatu. all five stars :))
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2 people find it helpful
N***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 104 week(s) ago
It was a wonderful place to staycation. The private pool room was amazing. Everything is so perfect.
1 people find it helpful
B***Q
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 108 week(s) ago
It's not child-friendly, so for those of you who have families with small children under 5 years old, don't stay here for now 😊 I'm afraid if there's a little fuss, you'll get reprimanded later.
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6 people find it helpful
N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 112 week(s) ago
Interesting and impressive. The area is not very noisy. Comfortable for those who really want to rest. Next time I will come back with my family for a vacation.
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1 people find it helpful
Rean S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 113 week(s) ago
Best place to stay near Kuta. Everything is just perfect. Hopefully can come back soon!
2 people find it helpful
F***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 114 week(s) ago
Very comfortable, kind staff. Best place for staycation
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2 people find it helpful
maijun t. S.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 114 week(s) ago
The only plus point of this hotel is the aesthetic interior design of the room. The rest is just ordinary, you could even say lacking. The exterior of the hotel is good, there is a swimming pool. The concept is similar to the resorts in Bali. The only downside is that it looks a bit shabby, because in front of the room most of the guests are drying their underwear after swimming. It makes hanging out in front of the room uncomfortable, because the view is like being in a flat. The service in this place is a bit complicated for me who prefers to communicate by phone, because here the service uses a WA group. Even ordering food, the menu is served via WA with a complicated writing concept. It's a headache to read for me who is a bit slow. Suggestion if you want to share the menu via WA group, make the menu in PDF or JPEG format first, so you can see what the menu looks like and I can also differentiate which menus can be selected for free breakfast and which ones can't. The taste of the food in this place is just ordinary, it's not good to say. It's not good either. Nothing special. Oh yes, I suggest that if you want breakfast, it's better to just stay in your room. Because what makes it annoying is that if we eat at the breakfast table at this resort, there are so many flies, it's no joke, it's like eating at a rubbish dump. The next point that makes me a little annoyed is that this hotel has a resort concept, and the room floors also use natural stone, which if you put it on will definitely be quite cold, especially at night. You automatically need sandals, right? But the funny thing is that the hotel doesn't provide sandals. And when I asked about sandals in the room, why weren't there any? I even advised them to buy it using personal money. Indeed, they also offered to help me buy abroad. But yeah, it's not very ethical. It's time to just make sandals, which should be a standard facility that even small change hotels definitely have. But here I'm told to buy it? Yes, just laugh.
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5 people find it helpful
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