Overall Ratings & Reviews Lieber Hotel

Clean hotel, enthusiastic staff, full surrounding amenities

Friendly and enthusiastic staff

The room is soundproofed badly, very noisy, the room is not clean, the bed sheets and floor have a lot of dust. Friendly staff.

The room is very clean, the staff is lovely. The only problem is that the blanket smells of chlorine but it's still very good.

I recommend this hotel, reasonable price, clean, near convenience stores

At first, I read the reviews and saw that everyone said the staff was not very welcoming, so I was a bit nervous, but when I arrived, it was not the case at all, they were extremely friendly. I didn't expect much from the room, but when I checked in, it was a big surprise, super nice, but the soundproofing was a bit bad, I could hear the noise outside. If anyone needs privacy, I don't think the room is soundproof. There are also Winmart and Circle nearby. NCL 8.5/10 (minus 1.5 points for soundproofing, hehe)

Friendly, enthusiastic, clean Like🫰.

The staff attitude is really bad, like they are collecting debt in the morning.

Booked an air-conditioned room but sleeping with the fan on hurt me

Khách sạn sạch sẽ tốt chỉ có điểm trừ là âm siêu tốc hơi cũ nếu cải thiện được thì 10 điểm , khu vực xunh quanh nhiều tiện ích như cửa hàng tiện lợi , nhiều hàng quán bình dân , có cả một khu chợ dành cho khu dân cư gần đó .

Clean, big roads, easy to find. The price is so oknnnn

Đã đặt phòng trên app rồi, nhưng khi đến thì bên khách sạn nói do đặt phòng không thanh toán trước nên phòng không được giữ, không còn phòng đó nữa, bắt buộc mình phải thêm tiền để ở phòng khác, ủaaa. Nhưng đối với hạng phòng mình đặt thì app đâu có cần thanh toán trước

The hotel is quite clean, comfortable, air-conditioner, quite new and clean, when I go to night at 12 o'clock, someone will open the door immediately, the staff is quite gentle and friendly. The room has a slight musty smell, but it's okay, Acceptable ❤️❤️❤️❤️

Phòng ốc rất ổn và sạch sẽ nhưng Thái độ của nhân viên lễ tân thì vô cùng tệ. Nhân viên lễ tân cằn nhằn với khách vì không gọi được điện thoại lên phòng của khách, khách không nghe máy thì đấy vẫn là việc của khách tại sao lễ tân lại cằn nhằn với khách? Việc khách check out muộn thì cũng đã có quy định của khách sạn là thu thêm phụ phí. Thế nhưng lễ tân vẫn tiếp tục cằn nhằn và khó chịu với tôi, nói với giọng rất không hài lòng là “lần sau em chú ý check out trước 12.00 nếu không sẽ bị phụ thu”. Tôi đã biết rõ quy định này của khách sạn rồi, và tôi đã nộp thêm phụ phí khi thanh toán nên lễ tân không cần phải nói điều này với một thái độ rất khó chịu như vậy với khách. Nói chung là dịch vụ rất tệ.

I booked a sup room but because I went in the peak season, I ran out of rooms and was upgraded to a vip room. Everything is very satisfactory, the hotel is clean, safe and the reception is also very friendly. I like the layout in the room from the floor to the very complete and beautiful items. Will definitely come back if the opportunity arises.

Hotel sạch sẽ, ông chủ nói chuyện dễ thương

Never comeback, bad soundproofing, anyone who wants to hear what the next room is doing, just come here. In front of the hotel, there is a smelly sewer in front of the hotel, which makes Huong puke. My room was in the type of 2 double beds, 2 nights used 2 bottles of water and charged 20k for water, with the reputation of the hotel being okay for 1 bottle of water, I was a bit surprised, I flew out to Hanoi for work, so I found a hotel near my partner For convenience, I booked on the app and installed card payment and still forced me to pay a deposit to keep the room and bad service attitude

The lady at the front desk didn't know if she was an owner or an employee. but the way of reception I am not satisfied with much. The hotel room I booked is received at 14 o'clock. but when I arrived at 13:25, the receptionist said that it was only 14:00 to check in even though the room was not occupied. I was still waiting for my room, but at 14:00, no one asked me. I have to ask automatically. If the room is not occupied, you can be flexible for early check-in. Clean rooms are okay. In the morning, the housekeeping staff is noisy, I can't sleep until 7:00 am

Really really far from city centre. Room and bed are not clean.

The room I booked is not available. so the hotel up to VIP room. The room is big and bright, with the main door opening to the balcony (small and air-conditioned so you can't go out but it's also quite cool). Clean, spacious bathroom.