8.5
Very Good
From 5,319 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.5

Location

8.9

Service and Facilites

8.7

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Traveler Reviews Hotel Batu Wonderland

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40
Customer reviews
T***t
icon-Leisure
Leisure
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6.5
/10
Reviewed 24 hour(s) ago
My two-day stay at Batu Wonderland was a bit disappointing, at around 500,000 Rupiah per day. The room wasn't cleaned, there was a lot of dust under the mattress, and there were also used tissues, not sure who they belonged to. The bathroom smelled and was a bit dim, which gave it a creepy feel. Breakfast was quite varied and quite tasty. The staff were friendly, some not.
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1 people find it helpful
D***i
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Leisure
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10.0
/10
Reviewed 2 day(s) ago
very suitable for families, children really enjoy staying at Batu Wonderland
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Y***r
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Leisure
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9.7
/10
Reviewed 2 day(s) ago
Additional charge for pool view. The bathroom was a little clogged and there were cockroaches.
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M***a
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Leisure
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10.0
/10
Reviewed 2 day(s) ago
The room wasn't soundproof enough. It was late at night when I checked in, but I could still hear people laughing and chatting outside, which was a bit disruptive to my rest. The service was good, the room facilities were also good. The hotel has gotten even better since the renovation and now has an elevator.
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1 people find it helpful
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yunia w.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
Perfect for a vacation with children. Spacious rooms and plenty of amenities.
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T***f
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Leisure
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8.7
/10
Reviewed 3 day(s) ago
improve bedroom cleanliness, please change the sheets and clean the bathroom
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Tegar W.
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Staycation
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9.7
/10
Reviewed 5 day(s) ago
Very friendly service, good room quality, complete and excellent facilities, and free items provided by the hotel. Perfect for a family vacation.
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A***k
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Leisure
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8.8
/10
Reviewed 6 day(s) ago
The hotel's strategic location, very close to Lippo Plaza, offers easy walking access to several attractions. The hotel also features a water park, which is a great place for children to play, keeping them entertained. The hotel's facilities are also very clean.
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Accommodation's Reply
22 Jul 2025
Hi, thank you for your review of our hotel. We look forward to welcoming you back again sometime.
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L***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
This is my first time staying at this hotel. It's a family-friendly, quiet hotel. The rooms are quite comfortable, with the deluxe twin room being the preferred choice. The breakfast menu is also varied. There's a water park for the kids. Besides two bottles of mineral water provided in the room, there's a water dispenser in the gang for refilling. Hopefully, I'll stay at this hotel again next time I visit Batu.
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Accommodation's Reply
20 Jul 2025
Hi, thank you for your review of our hotel. We look forward to welcoming you back again sometime soon.
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A***g
icon-origin-TRAVELOKA
8.3
/10
Reviewed 1 week(s) ago
too noisy to relax
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1 people find it helpful
Accommodation's Reply
16 Jul 2025
Hi, thank you for your review of our hotel. We apologize for the inconvenience caused by the school group checking in at the same time. We look forward to seeing you again sometime soon.
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L***s
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Leisure
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8.4
/10
Reviewed 1 week(s) ago
location is very close with shopping centre and some recreation area.with complete facility include playgorund and waterpark and also shop making comfortable to stay.just note for my room,indoor AC is noise.overall is ok to stay for next holiday.
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Accommodation's Reply
16 Jul 2025
Thank you for your review of our hotel. We will improve the air conditioning to prevent a similar issue from happening again in the future. Thank you for staying at our hotel, see you next trip
N***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The location is pleasant because it's close to the city center. Parking is also spacious, but unfortunately, it's an open area, so you'll get wet when it rains. As for the comfort of the room, it's okay.
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Accommodation's Reply
20 Jul 2025
Hi, thank you for your review of our hotel. We look forward to welcoming you back again sometime soon.
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lim K. e.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 1 week(s) ago
For activities, it's really okay for kids, needs to improve for breakfast
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Accommodation's Reply
16 Jul 2025
Hi, thank you for your review of our hotel. We will pass on the above information to the hotel management for further evaluation. We look forward to welcoming you back again sometime.
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R***i
icon-Leisure
Leisure
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8.5
/10
Reviewed 2 week(s) ago
Complete with everything 👍🏻 close to Jatimpark and friendly staff
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Accommodation's Reply
16 Jul 2025
Hi, thank you for your review of our hotel. We look forward to welcoming you back again sometime.
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H***g
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Leisure
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8.1
/10
Reviewed 2 week(s) ago
Room cleanliness needs to be improved, swimming pool facilities are suitable for those bringing small children
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1 people find it helpful
Accommodation's Reply
16 Jul 2025
Hi, thank you for your review of our hotel. We will pass on the above information to the hotel management for further evaluation. We look forward to welcoming you back again sometime.
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A***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Nice, kids friendly, really nice, complete facilities, spacious parking area
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Accommodation's Reply
20 Jul 2025
Hi, thank you for your review of our hotel. We look forward to welcoming you back again sometime soon.
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y***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel is clean, the food has a lot of variety. But unfortunately the staff in the restaurant don't smile much.
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Accommodation's Reply
16 Jul 2025
Hi, thank you for your review of our hotel. We will pass on the above information to the hotel management for further evaluation. We look forward to welcoming you back again sometime.
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I***a
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Leisure
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9.6
/10
Reviewed 2 week(s) ago
bathroom cleanliness, crusty, clogged sink
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1 people find it helpful
Accommodation's Reply
16 Jul 2025
Hi, thank you for your review of our hotel. We will pass on the above information to the hotel management for further evaluation. We look forward to welcoming you back again sometime.
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Y***a
icon-Leisure
Leisure
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10.0
/10
Reviewed 2 week(s) ago
When we encountered a problem with the TV, the staff responded promptly within 10 minutes of receiving a call from the front desk. We were upgraded to a larger room at no additional cost. Even though the hotel was busy at the time, we were immediately upgraded. The room and bed were comfortable. The bathroom was clean. The amenities were complete. The food was delicious. Plenty of snacks. There are shops and a supermarket open until late at night. The swimming pool is quite complete and child-friendly. There are plenty of gazebos for relaxing. Recommended hotel in Batu
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1 people find it helpful
Accommodation's Reply
16 Jul 2025
Hi, thank you for your review of our hotel. We look forward to welcoming you back again sometime.
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cah a.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
It was really awesome, we could check in early because we left at dawn and arrived at the location in the afternoon, so we were worried the kids would be tired. In fact, we were really happy, we could go swimming and play in the playground straight away.
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Accommodation's Reply
16 Jul 2025
Hi, thank you for your review of our hotel. We look forward to welcoming you back again sometime.
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Number of reviews per page
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Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
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