GL
Geoffrey L. E. G.
Leisure
9.7
/10
Reviewed 1 week(s) ago
The hotel has the best location to eateries, beaches, next to the night market and transportation. I have no complaints for the room provided. It was comfortable. The housekeeping staff was very diligent. The owner was very helpful and friendly. However, the receptionist was very unhelpful and careless. This was my only disappointment.
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Accommodation's Reply
21 Jul 2026
Hi Geoffrey,
Varia Hotel team sincerely thanks you for choosing to stay with us and for taking the time to share your review!
We are delighted to hear that you enjoyed our prime location near the night market, beaches, and local transit, and that you had a comfortable stay with diligent housekeeping service. The entire team truly appreciates your kind words regarding our hospitality.
At the same time, we sincerely apologize for your disappointment with the reception service during your stay. We deeply value your feedback regarding our evening staff's service attitude and language barriers. Effective communication and attentive care are essential in hospitality, and we are actively addressing this with our night team through additional training to ensure a much smoother and more welcoming experience for all our guests.
Thank you again for helping us improve. We hope to have the opportunity to welcome you back for a completely seamless stay in the future.
Wishing you safe and joyful travels ahead!
Hien Phan – Hotel Manager




