Grand Mega Resort & Spa

Explore Grand Mega Resort & Spa

Overall Ratings & Reviews Grand Mega Resort & Spa

Traveloka (4,470)
Other sources (635)
8.2
Very Good
From 4,470 reviews
Provided by travelers on
Cleanliness

8.1

Room Comfort

8.2

Meal

8.2

Location

8.6

Service and Facilites

8.2

People often mention about Grand Mega Resort & Spa
All
Ambiance (125)
Staff Friendliness (124)
Distance to City Center (120)
Bedroom (119)
Accessibility (109)
Room Space (108)
Bathroom (105)
Taste (99)
Variety (92)
Hotel Area (89)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Grand Mega Resort & Spa

Number of reviews per page
20
40
Customer reviews
L***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
If I go to Bali, I will choose this again. The receptionist is friendly, helpful, clean, fast, and makes an effort. Thank you 🤩
Translated by Google Icon
See original
Find this review helpful?
L***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 1 week(s) ago
Overall, it was good. But the in-room phone and Wi-Fi were really lacking. I had to move to another hotel.
Translated by Google Icon
See original
Find this review helpful?
Victoria L. T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Nice place and close from everywhere.
Find this review helpful?
Victoria L. T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Had a great time during my stay there. The hotel is close to Mall Bali Galeria and only 15 minutes to the airport.
Find this review helpful?
G***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The staff was very friendly, the hotel is comfort.
Find this review helpful?
G***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The hospitality was good, but the food was all cold, only the omelet was freshly cooked. The AC wasn't cold enough, and there were no slippers in the room. A bath mat wasn't provided from the third day until check-out.
Translated by Google Icon
See original
1 people find it helpful
P***s
icon-origin-TRAVELOKA
7.9
/10
Reviewed 3 week(s) ago
The place is dirty and the room smells musty from the carpets that line the walls. Not worth it!
Translated by Google Icon
See original
1 people find it helpful
A***u
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
A comfortable hotel, strategically located, close to the mall, and with complete facilities. Definitely recommended 👍🏻
Translated by Google Icon
See original
1 people find it helpful
D***k
icon-origin-TRAVELOKA
8.1
/10
Reviewed 7 week(s) ago
The interior of the room needs rejuvenation, many of the floors are damaged, the balcony door is not functioning optimally.
Translated by Google Icon
See original
1 people find it helpful
P***u
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
The room was so comfortable with all the facilities provided in the room. The only thing that needs attention is, please also clean the area on the balcony; it looks like it has never been touched. And check the condition of the chair and table provided there.
3 people find it helpful
Andi P.
icon-origin-TRAVELOKA
8.6
/10
Reviewed 11 week(s) ago
Upon entering, we were greeted by a spacious and aesthetically pleasing lobby. The rooms are very spacious, with separate bathtubs and showers. However, the air conditioning in my room wasn't working, making it stiflingly hot. I reported it to reception, and a technician fixed it, but it still felt hot. Hopefully, improvements will be made in the future, as the hotel is quite nice and close to the city. The food is also varied.
Read More
Translated by Google Icon
See original
+4
1 people find it helpful
R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.5
/10
Reviewed 12 week(s) ago
The hot water didn't work, there was no heat at all. The towels smelled pungent, and the room's fragrance was so strong it made me dizzy.
Translated by Google Icon
See original
Find this review helpful?
s***n
icon-origin-TRAVELOKA
6.8
/10
Reviewed 12 week(s) ago
Upon entering the lobby, the AC was hot. There was no bellboy to help with luggage. There were no slippers. The shower faucet was leaking. The front desk staff were unfriendly. I initially booked a pool view room, but upon check-in, I was told they didn't have one and was instead upgraded to a room without a view. It's actually a nice hotel, but please reconsider. Thanks.
Read More
Translated by Google Icon
See original
1 people find it helpful
Profile Picture
Jessicha L.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
The hotel staff are very friendly ☺️
Translated by Google Icon
See original
Find this review helpful?
Margaretta P. H.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 14 week(s) ago
Awesome 👌, my room had some defect. They changed my room. Thanks.
Find this review helpful?
Marius
icon-origin-TRAVELOKA
8.0
/10
Reviewed 15 week(s) ago
The towels were rougher than doormats, which was a bit odd. The place was spacious.
Translated by Google Icon
See original
2 people find it helpful
M***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
This is the umpteenth time I have stayed here.
Translated by Google Icon
See original
1 people find it helpful
A***s
icon-origin-TRAVELOKA
5.0
/10
Reviewed 17 week(s) ago
This was my first time experiencing this much in a hotel. The bedroom smelled of toilet, and there was no partition between the bedroom and bathroom. The staff claimed it was just a model, even though the photo actually showed a partition between the bedroom and bathroom.
Translated by Google Icon
See original
3 people find it helpful
V***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.9
/10
Reviewed 18 week(s) ago
The hot water wouldn't heat up, and I called to have it fixed, but it still wouldn't work. The phone in the room didn't work. I stayed for two nights. When the room was cleaned on the second day, there was no confirmation. I wanted to enter the room, but it was still being cleaned. I changed the bedcover, but I found cockroach eggs in the gap between the bedcovers. But their breakfast was okay. The hotel has a nice atmosphere and is close to the mall and other places I wanted to go.
Read More
Translated by Google Icon
See original
2 people find it helpful
I***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 19 week(s) ago
It's near a mall and it is easy to grab the metro bus to the airport from there.
3 people find it helpful
Number of reviews per page
20
40

Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved