Aroma Hotel Butterworth

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Overall Ratings & Reviews Aroma Hotel Butterworth

Traveloka (424)
Other sources (169)
8.2
Very Good
From 424 reviews
Provided by travelers on
Cleanliness

8.1

Room Comfort

8.0

Meal

7.3

Location

8.3

Service and Facilites

7.9

People often mention about Aroma Hotel Butterworth
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Ambiance (4)
Accessibility (3)
Hotel Area (3)
Family Friendly (2)
Room Space (2)
Bedroom (2)
Bathroom (2)
In-room Dining (2)
Distance to City Center (1)
Surroundings (1)
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Traveler Reviews Aroma Hotel Butterworth

Number of reviews per page
20
40
Customer reviews
V***e
icon-origin-TRAVELOKA
8.2
/10
Reviewed 6 day(s) ago
There's no fridge in the room, have to check if reception has space in their mini fridge, expecting the mini fridge caters for the whole hotel. Aircon in the room is old and keeps leaking water. Room lighting is glaring, at night it's either too bright or too dark (without lights). Bed mattress is very stiff.
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L***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The hotel staff was very friendly and helped us to check in.
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U***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 54 week(s) ago
The staff was very helpful and they are very good.
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C***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 80 week(s) ago
The hotel should put a rubbish bin on each floor. The cleanliness service comes at 2 PM only once a day. It is very hard to find a rubbish bin, and the lift is extremely slow.
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RENGANATHAN K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 127 week(s) ago
OK but the air conditioning to be upgraded.
1 people find it helpful
Mah K. T.
icon-origin-TRAVELOKA
8.1
/10
Reviewed 173 week(s) ago
In terms of price, it is still reasonable. However, do expect noise from the surrounding nightclubs until late, even after 12am.
1 people find it helpful
Accommodation's Reply
01 Aug 2023
Good Morning Sir/ Madam, Thank you for choosing Aroma Hotel Butterworth. Appreciate for your review and sharing. We suggest Sir/ Madam may request to stay in room that NOT facing Aroma city view, the rooms will be more comfortable for you and your family. Hope to welcome you again in coming future.
EAN
icon-origin-TRAVELOKA
8.5
/10
Reviewed 197 week(s) ago
Cleanliness 3-This still can be improved. Sound proof 3-Next door open, close sound can be heard. Toilet 3.5. Food x-no review as we are having food outside. Bed comfortness 3. Overall 3. Hair dryer available upon request, with limited units. Parking, big car hard to up. The entrance is narrow. Safe box, broken. No refrigerator.
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Daisy E. B.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 201 week(s) ago
Friendly staff and clean room.
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Jacob A.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 204 week(s) ago
Hotel room is very run down. There is no cafe in the hotel and around the area, very limited Halal food.
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Muhamad H. B. M.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 209 week(s) ago
The room was smelly. The pillows need to change too thin.
3 people find it helpful
Eng W. T.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 217 week(s) ago
The room not really clean, there is hair on the floor and some dust on the table. But the staff was nice, when I asked to change the room due to the reason above, they immediately change it for me.
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yak c. s.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 220 week(s) ago
Attitude attitude very bad. Long story.
1 people find it helpful
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Liew K. C.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 224 week(s) ago
Good environment 👍 clean room.
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Chin C. M.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 230 week(s) ago
Tower was dirty, not clean at all.
2 people find it helpful
Salini P.
icon-origin-TRAVELOKA
9.0
/10
Reviewed 313 week(s) ago
Strategic & happening place, overall friendly staffs. Convenient and clean room, but extremely disappointed with their air-conditioned which is terribly hot and I used provided fan, still it doesn't help for the hot sunny weather.
1 people find it helpful
Nik Sharol Bin Nik Yahya
icon-origin-TRAVELOKA
8.5
/10
Reviewed 318 week(s) ago
Very good hotel clean and silent, I can sleep well
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Loshini P.
icon-origin-TRAVELOKA
5.8
/10
Reviewed 322 week(s) ago
Room condition is not good and unsatisfied. Would not recommend for stay!
1 people find it helpful
Muhammad Bahiyah Bin Abd Halim
icon-Business
Business
icon-origin-TRAVELOKA
8.6
/10
Reviewed 348 week(s) ago
Spacious room, value for money. Easy access to food attractions around Butterworth & Penang.
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Wong S. L.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 351 week(s) ago
The hotel room got so many ants al over the floor and climb up to the bed too😔😔😔
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Phoebe
icon-Family
Family
icon-origin-TRAVELOKA
8.8
/10
Reviewed 352 week(s) ago
Convenient place for food and drinks dining and lot of parking area...
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