Dear Bapak / Ibu m***e, Thank you for choosing to stay with us and for sharing your perfect 10/10 rating on Traveloka. We are pleased to know that you had a wonderful experience and appreciated our spacious rooms, ample elevator facilities, and welcoming ambiance. It is also fantastic to hear that our comprehensive gym and swimming pool facilities contributed positively to your stay. Providing an immaculate, high-performing environment that supports both wellness and relaxation is our absolute priority, and maintaining these standards of excellence remains our commitment as a premier lifestyle destination. We appreciate your kind support and look forward to welcoming you back for another exceptional experience in the near future. Warmest regards, Marcel Jacquat General Manager

Dear Bapak/Ibu A***a, Thank you for choosing our property for your recent leisure getaway and for sharing your excellent 9.4/10 rating on Traveloka. We are pleased to hear that your stay was highly pleasant, comfortable, and strategically convenient. Offering a sophisticated, premium lifestyle environment located right at the heart of the city's key attractions is always our absolute priority. Delivering genuine hospitality paired with these top-tier standards of excellence defines our commitment, and knowing we met your expectations means a great deal to us. We appreciate your valuable feedback and look forward to the pleasure of welcoming you back for another seamless and relaxing vacation soon. Warmest regards, Marcel Jacquat General Manager

Dear Bapak Dedy, Thank you for your perfect score review and for describing your stay as highly memorable. We are pleased that your experience at our property left such a positive impression. Maintaining our position as a market leader by delivering genuine hospitality and ensuring each guest enjoys a deeply memorable stay is at the heart of our mission. We look forward to the pleasure of welcoming you back to our premier lifestyle destination for another excellent stay in the near future. Warmest regards, Marcel Jacquat General Manager

Dear Ibu Stephanie, Thank you for your perfect score review and for sharing a wonderful glimpse of your culinary experience with us. We are pleased that you enjoyed our delicious food offerings and that our strategic location provided you with seamless, walking-distance access to Trans Studio Mall and the surrounding dining venues. Providing a premier lifestyle destination where convenience meets exceptional quality is our core brand promise, and we are thrilled that everything was highly satisfying for you. We look forward to the pleasure of welcoming you back for another excellent experience soon. Warmest regards, Marcel Jacquat General Manager

Dear Bapak / Ibu N***a, Thank you for your perfect score review and for your loyal preference for The Trans Luxury Hotel Bandung. We are pleased that you always have a joyful staycation with us, and that you highly enjoyed our strategic location, spacious rooms, comprehensive facilities, and delicious food options. It is wonderful to hear that our warm hospitality and the walking-distance convenience to the mall make our property your absolute choice whenever you visit Bandung. Providing a family-friendly premier lifestyle destination where convenience meets absolute comfort is our core promise. We look forward to the pleasure of welcoming you back for another excellent stay in the near future. Warmest regards, Marcel Jacquat General Manager

Dear Guest, Thank you for your perfect score review and for choosing to spend your leisure getaway with us. We are pleased by your wonderful compliment that our property is the best hotel you have experienced in Bandung after numerous visits to the city. Delivering genuine hospitality, excellent service, and a spot-on location is central to our mission as a market leader, and we are thrilled that our team made such a lasting impression. We look forward to the privilege of welcoming you back to our premier lifestyle destination for another exceptional stay soon. Warmest regards, Marcel Jacquat General Manager

Dear Bapak / Ibu d***g, Thank you for your high rating and for taking the time to share your review. We are pleased that you found our team members to be friendly and helpful during your stay in May 2026. Delivering genuine hospitality is at the very core of our brand promise, and it is rewarding to know that our staff's dedication left a positive impression on you. We look forward to the pleasure of welcoming you back to our premier lifestyle destination for another excellent stay in the near future. Warmest regards, Marcel Jacquat General Manager

Dear Ibu Stella, Thank you for your high rating and for choosing to celebrate your birthday milestone with us. We are pleased that our team succeeded in making your celebration memorable with a well-prepared birthday cake surprise at the restaurant. Creating meticulously curated, unforgettable moments is central to our commitment to genuine hospitality, and we are thrilled that our team's organization delighted you. We look forward to the privilege of welcoming you back for many more wonderful celebrations and excellent stays in the future. Warmest regards, Marcel Jacquat General Manager

Dear Bapak Andi B. P., Thank you for your perfect score review and for your wonderful compliment that our property never disappoints. We are pleased that you found the entire experience, from our premium facilities to our overall value, to be highly satisfying and well-deserved. Maintaining our position as a market leader by delivering consistent, uncompromised excellence is central to our promise as a premier lifestyle destination. We look forward to the pleasure of welcoming you back for another exceptional stay soon. Warmest regards, Marcel Jacquat General Manager

Dear Bapak / Ibu B***y, Thank you for your perfect score review and for sharing your highly satisfying family holiday experience with us. We are pleased that you found our rooms to be generously sized, our facilities to be comprehensive, and our service to be fulfilling. It is wonderful to hear that our strategic location provided your family with convenient access to the culinary offerings around Jalan Riau, making our property the perfect choice for your vacation. Delivering an exceptional experience for families within a premier lifestyle destination remains our core promise. We look forward to welcoming you and your family back for another excellent stay in the near future. Warmest regards, Marcel Jacquat General Manager

Dear Bapak / Ibu G***t, Thank you for your perfect score review and for your definitive recommendation to return to The Trans Luxury Hotel. We are pleased that your stay met your expectations so completely. Consistently delivering uncompromised excellence and genuine hospitality is central to our promise as a premier lifestyle destination, and we are thrilled to remain your accommodation of choice. We look forward to the privilege of welcoming you back for another wonderful experience in the near future. Warmest regards, Marcel Jacquat General Manager

Dear Ibu Neng a. n., Thank you for your perfect score review and for your loyal preference for our property over multiple visits. We are pleased that you had another exceptional family staycation with us in May 2026. It is wonderful to hear that you highly enjoyed our warm hospitality, friendly staff, pristine cleanliness, and beautifully aromatic guest rooms. We are also thrilled that our extensive breakfast selections, comprehensive facilities, and direct, walking-distance access to the adjacent mall made your stay so highly recommended. Providing a family-friendly premier lifestyle destination where convenience and premium comfort align seamlessly is our absolute priority. We look forward to the pleasure of welcoming you and your family back for another excellent stay in the near future. Warmest regards, Marcel Jacquat General Manager

Dear Bapak / Ibu n***a, Thank you for your perfect score review and for your wonderful recommendation. We are pleased that your leisure stay in May 2026 met your highest expectations across our facilities and fully comprehensive service. Delivering an exceptional experience where premium amenities and genuine hospitality align perfectly with our guests' expectations is at the very core of our brand promise as a premier lifestyle destination. We look forward to the pleasure of welcoming you back for another excellent stay in the near future. Warmest regards, Marcel Jacquat General Manager

Dear Ibu Dina, Thank you for your perfect score review and for sharing your wonderful family holiday experience. We are pleased that you found our location strategic and enjoyed the absolute comfort of our rooms and bathtub facilities. It is especially rewarding to hear that your children had a fantastic time at our white sand swimming pool, artificial waterfall, and play area, and that our entire team delivered exceptional service. Providing a family-oriented premier lifestyle destination where every generation is genuinely taken care of is our utmost priority. We look forward to welcoming you and your family back for another excellent stay in the near future. Warmest regards, Marcel Jacquat General Manager

Dear Bapak / Ibu MieRha B. Q. K., Thank you for your perfect score review and for your heartwarming recommendation. We are pleased that every aspect of your stay was the absolute best and that you are already looking forward to returning to our property. Maintaining our position as a market leader by delivering genuine hospitality and an exceptional experience for our guests is central to our promise as a premier lifestyle destination. We look forward to the pleasure of welcoming you and your family back for many more memorable visits in the future. Warmest regards, Marcel Jacquat General Manager

Dear Bapak Anggara R., Thank you for your excellent rating and for sharing your pleasant stay experience with us. We are pleased that you found our guest rooms to be spacious, clean, and comfortable, and that our team members were always ready to assist you. Providing a seamless experience with convenient mall access is a core feature of our premier lifestyle destination, and we are delighted that it added to the enjoyment of your leisure trip. We look forward to the pleasure of welcoming you back for another excellent experience in the near future. Warmest regards, Marcel Jacquat General Manager

Dear Ibu Necha M., Thank you for your perfect score review and for sharing a beautiful glimpse of your time spent on our Sky Walk. We are pleased that you found our culinary offerings to be delicious and our service team to be remarkably warm and attentive. Delivering exceptional dining options alongside genuine hospitality is central to our mission as a market leader, and we are thrilled that every aspect of your stay was so highly satisfying. We look forward to the pleasure of welcoming you back for another wonderful stay soon. Warmest regards, Marcel Jacquat General Manager

Dear Bapak / Ibu T***a, Thank you for your excellent rating and for sharing glimpses of your business travel experience through your beautiful photographs. We are pleased that your stay was satisfying and that you had the opportunity to enjoy the scenic vistas from our guest rooms. Maintaining our position as a market leader by providing corporate travelers with a seamless, elevated corporate environment within a premier lifestyle destination is at the heart of our mission. We look forward to the pleasure of welcoming you back on your next business visit to Bandung. Warmest regards, Marcel Jacquat General Manager

Dear Ibu Necha M., Thank you for your perfect score review and for your kind words regarding our property. We are pleased that you found our facilities to be excellent and our service to be exceptional across the board. Delivering genuine hospitality that consistently translates into a memorable stay is central to our promise as a premier lifestyle destination. We look forward to the pleasure of welcoming you back for another wonderful experience in the near future. Warmest regards, Marcel Jacquat General Manager

Dear Bapak/Ibu C***e, Thank you for your excellent rating and for sharing glimpses of your stay through your lovely photographs. We are pleased that you chose our property for your recent visit. Providing a visually stunning and luxurious environment where guests can immerse themselves in a premier lifestyle destination is at the core of our brand promise, and we are thrilled that our unique ambiance left a positive impression. We look forward to the pleasure of welcoming you back for another excellent experience in the near future. Warmest regards, Marcel Jacquat General Manager