Overall Ratings & Reviews Grand Kanaya Hotel

one of the best choices for a staycation

Hotel staff is friendly, easy access to and from the hotel. Comfortable and clean, good food.

The room is not as shown in the photo, the atmosphere is scary and dirty, I took it for 2 days and immediately checked out on the first day. It was scary, we took a budget room initially and immediately upgraded to a deluxe room, like in the picture of the deluxe room 🤣 it was so scary it was unclear.

The bathroom is just a bit less fragrant. Overall everything is good🫶

the staff are kind and quick to respond. but there are also things that need to be evaluated, the bathroom section, sorry, the shower is very slow and the water is small, then there is an unpleasant smell in the bathroom and the hallway area before going to the elevator. in the facility details there is a hair dryer, it turns out there is none so it's annoying if you know there isn't one, you can bring your own, right? 🥲. hopefully it will be better in the future. Thank you🙏

Definitely recommend, clean, quite quiet place, minus the balcony just try it

The hotel staff is very friendly, the price is worth it and affordable if you go through the app and the food served is very varied and delicious.

Pretty good for the price I got it yesterday.

sorry in advance permission to comment, the condition of the AC in room 314 does not feel cold at all. it is still hot inside. have checked the technician still does not feel cold. please pay more attention to the comfort of the room so that hotel guests are comfortable. Thank you..

Please maintain cleanliness, especially under the bed.

Still a favorite hotel for children, comfortable, only this time the problem is the air discharge is a bit clogged, otherwise everything is okay.

Slow service, smelly, dirty and very dusty room. Bathroom is very dirty, hot water does not work. Water is also dirty

The staff is friendly and quick to respond.

The room was stuffy and there was no cold at all, staying in a hotel that wanted to be cool instead made me sweat. Even though it was a deluxe room.

The bedroom smells musty, the sheets are dirty, the towels are dirty, the bathroom is narrow and there are many other shortcomings that make it uncomfortable.

Highly recommended, the service and facilities are satisfactory

Very good hotel for stay and feel good

Beautiful and steady as expected

Just this time I stayed here. The breakfast was served even though the rice was not cooked. There was nothing delicious for breakfast. The towels in the room were bad, and what's even weirder... the swimming pool opens at 10:00 😂😂 that's enough and I won't be back again

The room is spacious & The place is clean