The room is nice and the service is friendly.

Ok for staycation.. close to urban area

The staff is very friendly, the facilities are excellent, the rooms are clean.

The hotel is very clean and comfortable, plus the hotel staff is very friendly. The best.

Please pay attention to the cleanliness of the room and toilet again.

The service, from the security guard, receptionist, and staff, was excellent and friendly. The breakfast was quite tasty. The room we got had a lot of problems. The AC wasn't cooling, and the room leaked, likely from the room above. We complained, but the staff didn't take any action. The Wi-Fi was a bit slow, and the toilet seemed clogged, so when we used it, there was a puddle of water that didn't drain immediately.

The AC wasn't cold, many of the lights weren't working, only one was working. The room smelled bad, the bed creaked and shook, and the slightest movement to turn over made a sound. The toilet was noisy and smelled damp. The chair provided was so wobbly it was impossible to sit on. It was a total dud. I checked in at 12 midnight and left at 7 am because the room was uncomfortable.

I booked two adjoining rooms, one for my children. My children's room had a completely new interior, while my room had an old interior and peeling walls. Hopefully, Hotel Kanaya management will address this. It was as shabby as the picture.

The swimming pool is popular with the children.

Please pay attention to the cleanliness of the bathroom, sheets, and room. Also, please ensure the room smells of cigarettes.

I once left my swimsuit bag behind, thank God they sent it to our home address, thank you

Thank you, Kanaya Hotel. My first stay here was pretty good.

I want to go back again... to stay with my extended family...

When we first entered, the security guard was a bit indifferent, perhaps because we were traveling in a LCGC. The receptionist was friendly and offered us a wide selection of rooms. A small suggestion for the hotel's swimming pool facilities is to turn on the lights at night so you can swim at night. The breakfast was delicious.

Good place and recommended for a stay.

1. Hotel Grand Kanaya, Jl. Darussalam, Medan. 2. Medan offers a wide variety of natural attractions, water parks, culinary delights, and shopping. A popular accommodation with a swimming pool is the Hotel Grand Kanaya, Medan. 3. If you're arriving from out of town at Kualanamu Airport in Medan, there are numerous transportation options. You can take online transportation for a 43-km (58-minute) journey. If you take the airport train, you can enjoy village views along the way to Medan's central station, a 47-minute journey. From Medan's train station to the Hotel Grand Kanaya, it's approximately 4 km (15 minutes) by online transportation.

1. Hotel Grand Kanaya, Jl. Darussalam, Medan. 2. Medan offers a wide variety of natural attractions, water parks, culinary delights, and shopping. A popular accommodation with a swimming pool is the Hotel Grand Kanaya, Medan. 3. If you're arriving from out of town at Kualanamu Airport in Medan, there are numerous transportation options. You can take online transportation for a 43-km (58-minute) journey. If you take the airport train, you can enjoy village views along the way to Medan's central station, a 47-minute journey. From Medan's train station to the Hotel Grand Kanaya, it's approximately 4 km (15 minutes) by online transportation.

It's just lacking wifi... other than that it's sufficient.

The breakfast, though simple, was delicious. The red chili sauce was especially delicious. The Thai cassava was also delicious. The gentleman at the reception, wearing glasses, was very friendly. Continued success at Grand Kanaya.

The room is quite spacious, unfortunately I didn't get a room with a city view hehe but everything is good.