Dear Guest, Thank you for sharing your experience during your stay with us. We apologize for any inconveniences related to the bathroom, such as the slippery floor, stagnant water, and the availability of shower caps. For your information, shower caps are available and we will be happy to deliver them to your room if you contact our team. For any issues during your stay, we strongly encourage guests to contact our team immediately so they can be addressed. We have forwarded this feedback to the relevant team for future improvements. We hope to have the opportunity to welcome you back and provide an even better stay. Sincerely, i Wayan Karta, General Manager