All the crew are friendly and helpful. The check-in and check-out process was smooth. 100 Ringgit deposit, returned upon check-out. You can leave your belongings/luggage in the lobby. The rooms and facilities are quite complete, there is a dispenser (tea and coffee plus sugar available) & microwave, but no stove (can't cook...). The room is clean, there are towels, a sofa and a TV (no local TV), Wi-Fi is very smooth, the room is cleaned every day. AC and fan are available. The location is a bit far from the city center, there is a bus/MRT stop but it's a 10-minute walk. So, I often take GrabCar. It's quite cheap, except during rush hour or rain, when it can be 3 times the fare. Old building, a bit gloomy atmosphere.