It is a clean hotel

The room was clean and very nice.

Average hotel, good price, walking distance to stores.

Staff extremely courteous & went the extra mile for me especially in the face of my husband suffering a heart attack and unfortunately dying. They were professional, caring and kind to me and my family during this very traumatic & unexpected family tragedy.

The staff at reception is very friendly and helpful. The room was clean and comfortable and felt like home away from home. I would recommend that they add a sachet of milk with the complementary coffee. Otherwise my stay was pleasant.

Absolutely a gem!

We loved our stay, the place is spacious and reasonably priced all while offering equipment ANYONE would need on a stay. Even when traveling from far. It was very convenient and incredible, we actually decided that every hotel booking we make in JHB will be made at THE MINT... it's out new spot. Keep it up!

Convenience, quietness even though near a main road.

Pictures were way better than in person. The sheets and towels were stained. There looked like a blood stain on the pillow case. We asked for them to swap out the sheets and towels but they said the housekeeping staff went home already and couldn't support. Needless to say, we were concerned for our health and safety. Therefore, we had to leave the property and book another hotel which was inconvenient. There were also two handprints on the wall next to a panic button. This made us even more uneasy. I reached out about a refund but they haven't responded or taken action. I'm hoping I can receive a refund as soon as possible.

This might possibly be my home away from home.

Nice and specious rooms. Full kitchen and laundry was in the room. I would definitely stay here again.

This is a fine basic residential apartment. I had a nice stay and no major problems. The wifi was fine. The kitchen is sparsely supplied. The A/C worked well. The rooms were serviced well. Sometimes the gate was unlocked and unattended at night. I think there is a sewage leak in the main parking lot, which was unpleasant. The mattress could do with being replaced. There is a nice restaurant on one side; but there is a squatter dwelling on the other side.

Upon our arrival, the apartment we reserved (and paid for) was not available. Now they refuse to provide a refund. The front desk people insisted that it was a "computer error." If so, it's THEIR problem, not mine.

It was a pleasure stay at the residency. I’d definitely come back

Couldn't find my online booking but in spite of that, they quickly made a plan and the service was superb and very friendly.

Excellent stay, top class room, value for money, super staff and felt very safe within the complex.

My only complaint is that the noise travels quite easily between rooms.

The Residency at Jellicoe was PERFECT for our family of four. The spacious 2 BR 2 BA apartment was immaculate, contemporary and very located in a great neighborhood. The service we received was outstanding and we highly recommend it for families traveling to JoBerg! The photos on the website do not do the place justice.

There is no reception to check you in after 6pm and only a security guard, who did not give us much information. Otherwise the unit is in excellent condition.

They really just need to look at the condition of the mattresses in the units. Second time that the mattress has been below par. Really does a number on your back.