hotel was clean, staff very helpful and a great location. but our room was very noisy, we didn't get much sleep, there was a very loud noise in our room, from the waste water pipes. every time someone flushed the toilet or had a shower the noise was that loud it woke us up,(cant believe people have showers at 1.30am and 3am) but there you go sounded like water was leaking into out room, like the shower was turned on. we stayed in room 220 if this would like to be checked out.

They cancels my room as there was no rooms available

Clean , easy to find. Good facilities. Friendly staff

Room was clean and tidy but very small, ok for one night. All sraff friendly and polite, good continental breakfast.

Good location, but my check-in experience was concerning. There was a mistake with my room assignment, and someone was already in the room, which was quite a fright. While the staff apologized, I strongly recommend they ensure rooms are properly checked before granting access to guests. Additionally, the room I was given is near the lift and the housekeeping area, making it very noisy. I could hear everything from these areas, which affected my stay.

Room was clean and perfect for a one-night stay as our theatre was literally around the corner. Rooms are small but for the price and location are really good value.

Very convenient. The room was serviceable for a low-key quick London trip.

Friendly and very helpful staff. Great location

The first room I was allocated, the electrics weren't working so I couldn't get in. The second room I was allocated was next to a fan or ventilation system and was really noisy. The staff were helpful and gave me another room, which was fine. Good location. Ideal for an overnight stay. I didn't have breakfast.

Staff very friendly and polite. Very clean

It was a small room but it was nice and clean. The staff was amazing. Small trip to London but when I come back I will be booking here again.

Excellent stay, great location, friendly staff. The rooms are small but clean and have great sheets towels and amenities.

Great hotel, team and location

The room generally was good, except the bed - hard as wood, I got very little sleep. Also, the green light on the ceiling from the smoke detector completely lit up the room when the lights were off. I was hoping with a windowless room, I would get a completely blacked out room. Apparently not 😢 Staff were friendly.

Great staff

The room was quiet and clean and Cosy

Clean room and quiet stayed for work

Small rooms, but had everything I needed and a good shower

Small room! Cosy!

Immaculately clean room, easy check in, friendly staff. I booked an accessible room which is larger than the usual rooms, and I would definitely do so again in the future (assuming it was available and not needed by someone with a disability). I love that there is a bar and restaurant on site, although the excellent location also makes it very easy to pop out for food or drinks too. Quite possibly the best hotel I’ve ever booked in London. Already planning when to come back.