Everything was in order!

Clean and tidy room. Smaller than images made it look but that's fine. Staff were somewhat helpful, but location is what made the property the best.

Ideal location for evening entertainment

This place was great! The staff were very friendly and helpful. The room was great and so was the location.

Very central, large room and excellent value. Highly recommended.

Perfect location. Clean and comfortable. Amiable and pleasant staff. Superb continental breakfast. Bed size is okay for one, not two adults. Need for shaver light, as area beside mirror is dark. Need to supply decaf tea.

Clean room for the most part, staff left lots of towels and dirty laundry on floor everyday hard to get by with luggage, Breakfast was put as included online but it was not. Other than that had a really great experience and my room was super nice and for the price spacious!

Great staff, very accomodating. Food at the cafe was very good, well stocked and staff ever present to look after a guests needs. I liked the close proximity to the Underground and central to Piccadilly Square. Highly recommend this property.

We would stay here again based solely on the location and staff. We stayed in a windowless room (first timers) and we didn’t find it very comforting so next time, a window for sure. When you’re there you literally walk out into the heart of London theatres, incredible restaurants and a short walk to Buckingham Palace. The staff were so friendly. And what an absolute bonus that the hotel has a wine and cheese social on select afternoons! Perfect!

Great hotel, would stay again

Good experience really central and I had a good price. Had a double bed with window which was big enough for a single person

Ideal for our one-night stay. Excellent location, clean and tidy, with helpful and pleasant staff. Very good breakfast too.

Excelent location, rooms a bit small but has all you need.

A great little hotel in the heart of the city close to all amenities of west end

it was great wish the room is a little bigger overall it was nuce

Friendly and helpful staff, clean accomodations, and reasonably priced. Great for a one-night stay in central London - hard to beat!

Although room size was stated ut was smaller than anticipated but assured next time to book Queen size room and will be bigger

Clean room and close to Leicester Square and Piccadilly Circus

Desk moved our room because it was overbooked

Very convenient and great staff. Only real issue was the maintenance in that the blind was damaged and it looked as if it had been damaged for a while