Overall Ratings & Reviews Hotel Excelsior

It is fine. Not fancy, small room, but clean and comfortable. Adequate breakfast. Reasonable value for the price.

Vers good

I chose the Excelsior for its proximity to the train station, as I was arriving and leaving by train and also did an excursion by train to the Certosa nearby (which I highly recommend). It also was close enough to all of the other sights to be walkable. The room was spotlessly clean. Also, the city map provided by the hotel was excellent! Tourist maps often do not label all streets, or use printing so small that they are not user-friendly, but this one was great.

The hotel was walking distance from train station, though from our rooms we could hear the trains arriving and leaving the station. The staff were nice and helpful and their dining suggestions were really good. It was also a walking distance from shopping areas and restaurtants.

Very convenient right next to the train station. Easy to walk, nice breakfast, great staff.

Great value for the money. Clean, comfortable and spacious room.

Just average

Difficult to sleep due to noise. No soaps or shampoo provided and AC not very effective.

No parking , rude staff. wouldnt return payment even though they advertise parking

Old needs refurbishment , smells bad everywhere

Front reception staff was very helpful and kind. Great location from the Train station, just a few steps away. Central location to restaurants and stores and about 15 minutes from town square. Coffee and cold breakfast 8 euros.

On the ad it says that kids stay free without confirming the age. My daughter is 4 and when we reached there, first the receptionist asked me my daughters age and then said up to the age of 3 is free and charged me €20 more. There was no safe parking available so I had to park in a paid lot and then walk. It wasn’t a pleasant experience checking in at 11:30 at night.

location is very handy to the train station. Also close to the main shopping areas. within two blocks, there are numerous cute cafes and bakeries. The hotel is a little bit older, but well-maintained. We found all of the staff to be extra friendly and efficient!

hotel is okay and is probably standard for the town of Provia. it is centrally located, next to the train station and a laundry facility close by. the main street to the center is only a block away and the center is maybe 1/4 - 1/2 mile away. The main issue with the hotel is the shower/bathroom in rm 116. The shower is so small, you can barely close the door. in addition, there is absolutely no room in the shower for soap, shampoo, etc. Also, no place to hang them! So, you have to water down, stop, open the door, grab the soap/shampoo, soap up, close the door, then rinse off. Bad design. Having one or two hooks from which to hand your toiletries would have been a blessing. Other rooms may not have this issue so check to be sure.

Location is a 10-15 min walk from most of the sights you’ll want to see. The staff was excellent The room was cozy and the bathroom was enough to do want you need. It’s across the street from the train station, so that makes it easy to arrive and to exit.

We pay for two rooms in one of them the AC unit never work and according to the only person was there at the front desk, there wasn't possible to turn the AC on because the te city regulations . We ended it opening the window, and because the weather we ended sick. Old building and pretbad maintenance. Never again.

Wish we were able to get a parking spot. But room was nice and clean.

Excellent

The place is affordable and so close to the train station.

It is a 3* hotel (when I booked through expedia, it is supposed to be 4*). The room is very small and too hot even at night.