Hotel 52 - Stanley

Explore Hotel 52 - Stanley
8.4
Very Good
From 353 reviews
Cleanliness

9.2

Room Comfort

8.4

Service and Facilites

9.0

Traveler Reviews Hotel 52 - Stanley

Number of reviews per page
20
40
Top reviews
Gary
icon-
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Parking was fine check-in was easy. I didn't use the bar. Rooms are spotless.
Robert
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Parking easy and room was spotless
Gillian
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Second time we have stayed and found the room clean and comfortable. The one small comment is that a hairdryer would be been useful. However, very happy to recommend and would stay again.
Stuart
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Easy check in, spotless rooms.
Helen
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The hotel is basic but comfortable beds. The showers are temperamental sometimes hot sometimes cold . Its a self check in hotel with a code to get the key out the key safe. The reception isnt manned 24hrs a day . So check if you really need to see someone. We stay here once a mont ad my son has regular hospital appointments. And the hotel is close to family. Its cheap convenient and clean. We always take extra tea sugar milk as you only get enough for few cups of tea. And with the reception not been manned you cant ask for some more. But there is a one stop 5 mins away .
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Andrew
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Yes
Samantha
icon-Family
Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Staff on reception very friendly and helpful, rooms were very modern and clean, Parking on site good.
Anthony
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6.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Great staff, friendly and helpful. Room was basic but for the price it did it's job. Comfy bed. Downside was no bulb in the bedside lamp and the TV didn't work, not that it bothered me that much but still to be mentioned as a paying customer.
Joanne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

We stayed here before the GNR. Good location. Room was clean and bathroom is good. Check in was easy. It had a kitchnette which i didnt realise, so next time id be able to prepare my breaksfast before the run. Would definitely recommend.
Derek
icon-Leisure
Leisure
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Basic hotel that met the need for a couple of nights stay, remote check-in procedure was adequate but lacked the personal touch. Adjacent restaurant provided a range of food and drink and seemed popular with locals.
Julie
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Lovely clean rooms and communal areas, comfy beds and very convenient parking. The restaurant had changed hands since I booked and is no longer dog friendly which presented a problem at breakfast which we had paid for. Fortunately a member of staff offered to look after our dog while we went to eat but we should have been informed beforehand.
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Gordon
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Good clean accommodation and pleasant staff. The only real fault was the car park needed some tidying up with weeds and overgrown grass, etc which gave a bad first impression of the hotel. Everything in the hotel was perfect apart from the items mentioned earlier.
Debbie
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Clean and comfortable. The lift was out of order. Didn’t realise we needed to book in for breakfast! Staff were friendly.
craig
icon-with Partner
with Partner
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

We were at a wedding at the south Causey inn .. room was a bit hot due to the weather ..
Diane
icon-Leisure
Leisure
6.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

We had contacted the hotel before arrival and on the pre arrival check in to say that my husband had mobility issues, we were put into a room on the first floor but the lift was not working. It was a major struggle for him. They assured us it would be fixed by that evening, as it was a Friday afternoon when we arrived I was dubious. The next day we were offered a ground floor room. The rooms need to be sound proofed as we could hear when someone was using water, washing, showering filling the kettle. Also could hear people talking as though they were outside our room. The staff were lovely, but after the experience we had we feel we are due compensation.
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raychael
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

On arrival after checking in via email i didnt receive an email back with my room number. I called the nuber on the reception desk and was told my room number via them but the key was not there. I was told that they were still probably servicing the room but as it was 5pm and check in was from 4 i was a little surprised. I was then told to wait in reception for someone to come and assist me. 20 minutes later a woman arrived and took us to the room to find no towels or tea and coffe making stuff. (Milk teabags cups). I called her again and was told she would bring some up. After travelling for 3 hours all i wanted was a cup of tea! 20 minutes later she arrived with 1 towel a carton of milk and 2 chipped mugs. I have since kearnt that the local dss are housed in this hotel which wasnt stated so there were young people hanging around which was unnerving. At around 3 am there was an argument happening outside between 2 of them which caused me some concern. The room was hot and stuffy maybe a fan wouldn't go a miss and the bed was tiny Never again
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catherine J
icon-with Partner
with Partner
10.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

We needed to book in early and after a phone call to them it was not a problem. Absolutely spotless room and bathroom cleaner than most 4* hotels, easy parking . Everything you could need and at half the price of those nearer Beamish or wedding venues. staff warm and welcoming , well done Hotel 52.
Joshua
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

We were quite disappointed with our accommodations. The facility was very rundown and in need of repair. The walls were scratched up and had duct tape on them.
Andrew
icon-Business
Business
2.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

Shocking hotel/hostel girls outside smoking weed when we arrived. The rooms were awful, no one on reception when we arrived just a note left saying had to leave early.
Eric
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Check-in was easy. Excellent welcome and key system explained. Minor issues. 13amp sockets not easy to access, took a while to find the spare sockets, all were behind furniture! Only one bedside lamp. Not a major issue this time, as we only needed the room for sleeping. However, for a longer stay bedtime reading would have been an issue. Problem with the door handle being loose. It was reported and we were assured that it had been logged and would be dealt with. We will be staying again when we need to be in the area.
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