This property would have been very nice when it was first built. Unfortunately, it does not look like it has been updated since.

Came for a weekend away. This is our 5/6th time here. Our room was fresh and nice carpet's and well presented plus lovely shower. Staff are always so friendly and helpful. We always go 2nd floor and Seaview. Just so lovely watching the world go by from the chair at the window. We always include a trip to the Italian restaurant at the same time. Will come again. Bonus onsite carparking.

Food and Service very good. Room needs updating. Shower didn’t work. 2 lights didn’t work. Took MANY attempts to open door with key at Room 220

Lovely welcome on arrival. Arrived at 3pm and got one of the last 3 parking spaces bethel. Later discovered a bigger car park linked to hotel across the road. Hotel was clean and well kept for an older building. My room was spacious but the other 2 rooms booked for family were a little tight. Breakfast was top notch

I booked a superior twin room as I was visiting Aber with a friend. I emailed the hotel via Hotels.com asking them to ensure it was a twin room and could we have a sea view please. I heard nothing back so rang the hotel a couple of nights before we were due and the lady on reception confirmed we had a twin room with a sea view on the first floor. However when my friend and I checked in on the Saturday we were told we were on the 2nd floor. When I queried this we were told they didn't have any other rooms. When we got to the 2nd floor we realised we had to then go up another flight of stairs to our room so it was in fact the 3rd floor and an attic room. Very disappointed.

On arrival receptionist wasn’t helpful just wanted payment, toilet didn’t flush and shower was cold. House keeping knocking door at 10am when our check out was 11am

Initially went up to room to find door had been forced open with frame split. Upgraded to larger twin single room with sea view. Though hotel has pool etc wonder what sort of client they are taking in. Staff were good and we joked about hells grandmas forcing door open.

Staff really friendly and helpful, service good, booked a delux room, which seemed really tired when I got in it, I don’t normally ask to move rooms, but glad I did as was then given a lovely room that was pictured on their website, lovely roll top bath, sea views, the staff didn’t mind me asking to move.

It was ok, location was nice but the room Wasn’t up to standard. There was a biscuit wrapper left on the floor in sight , bed side tables weren’t pulled out to hoover behind, in fact I don’t think the room was hoovered , unfortunately not a pleasant stay, breakfast was good but we had to pay extra for . Not really a service with a smile . Bit disappointed in all honesty.

Room was spacious with excellent views. However the facilities are tired and the cleanliness could be better. Beds were also foam and were rather uncomfortable to sleep on.

Lovely postition - booked sea view “nobody told us about the scaffolding “

excellent. lady at check-in was extremely and helpful

Plenty of parking

We stayed in a family room which was clean and tidy. The bathroom was very small but clean and had the necessary amenities. The hotel is located waterfront which was lovely to take a stroll as the sun was setting. It was also a convenient location for restaurants, cafes and grocery stores all within walking distance.

Lovely stay made to feel very welcome by staff and neighbourhood. Uni visit on the Saturday and nothing but good things to say

Perfect location, good spread for breakfast, kind and polite staff. It would be useful to have a box of tissues in the room.

Happy with our stay . Staff very friendly and helpful.

This was a pleasant surprise after staying at other hotels in Aberystwyth. Car park at rear of hotel , kind staff ready to check you in. Shame that the spa and gym are not complimentary for all guests . Quiet and comfortable . Will stay again

At check in the hotel had booked me as one person when in fact there were 2 of us. A lot of clicking on the computer from the receptionist and we were passed the room key and directed upstairs. The room was ok. It was a family room with 2 doors both with Yale licks. One of the Yale locks was broken as in it can’t be locked from the inside which made me feel uneasy. The king size bed was 2 single mattresses stitched together so with the middle seam it wasn’t very comfortable. The radiator was tiny considering the size of the room but also wasn’t working so we were freezing cold for a few hours until they sorted it by bringing 2 portable heaters. On pointing out the broken radiator, (around 5pm) the receptionist initially told me the heating only comes on at certain times of the day! This particular day was a very cold March day and bear in mind the hotel is on the seafront! The manager brought us portable radiators around 7pm. The room then heated nicely. We were in bed ready for lights out around 9pm when there were some knocks on the door…the plumber turned up to fix the radiator. He managed to turn it on with a pair of pliers but it then had to be on full blast. Luckily we’d been that cold that the heat was a welcome relief.Once settled, we were woken around 11pm until 1pm by children running around the corridors and outside across the metal fire escape right outside our windows. A poor visit overall.

This hotel has had its day and so has the receptionist who was incredibly rude and unhelpful. Really run down - room not clean - wouldn't use the bathroom - glad I didn't as there was no hot water which apparently is usual