Overall a standard business hotel. Our room was on the 9th floor overlooking the soccer stadium and huge conference center. Room was spacious and clean with a comfortable bed. Breakfast was standard.

Bathroom sink not working good, water spraying all over.

Clean and modern, good value for money.

Great place to stay if you going to an event near the fair area just cross the street

Todo muy bien la verdad, sin embargo, es un bufete de desayuno y saben que está lleno el hotel, es IMPORTANTE que consideren esto hasta el minuto que termine su horario de servir. Tuvimos que comprar el desayuno porque nos dijeron que ya faltaba poquito tiempo para que termine y se tardaban de más en hacerlo.

Great location

all good. Excellent if you need one night, right next to the events area.

I’m not happy with the stay, our room the lock didn’t work it would just open without a key I ask the manager she was rude and never send somebody to fix the issue. During check out the elevator didn’t work we had to come down the stairs and to top it off the exit of the stairs take you to the back of the hotel we had to walk all around the hotel to do the check out. And had to walk the ramp where the car come in to get to the car due to the elevator not working and is the only way to get to the car. Location is good but service is not. Breakfast is only sandwich everyday that’s it and the waiter gets upset if you ask for plates or anything is missing.

Clean rooms great service all perfect!

We found pest activity in the bathrooms.

clean rooms always very nice staff and very fast service love that is walking distance to the fair and shopping center.

Halls smelled good, staff was friendly and nice.

Elmpersonal de la cocina muy grosero te contestan de muy mal modo o casi ignorándote Los cuartos no tienen ventilacion natural y se sofoca el vapor o el calor

Amazing customer service from the staff. Rooms were modern and clean. Continental breakfast was not what we anticipated, especially the coffee after staying at other City Express locations in Mexico. Location was great and the view from our room even better. Would definitely stay here again.

I have stayed many times with them normally the check in is fast and efficient, and they have been giving me my room like 2 hours early , they are the best, also it is super convenient located and very close of the bus station

Do NOT stay here!! The air conditioning wasn't working in my room. When I contacted the front desk, the emplyee told me she couldn't guarantee that it could be fixed and offered a 100% refund if wanted to check out. I checked out and was assured me that a 100% refund would be issued. I asked for a written confirmation, and she said she could give me one because it was booked through an agency. Now,the refund hasn't been issued and they aren't responding to my inquiries.

I stayed at this City Eccles Hotel for 5 nights. The staff were very professional and courteous. I would come back again.

Había mucha gente para un solo elevador y la llave del cuarto se desprogramaba todos los dias

Clean and friendly

Close as I needed.