I do like this hotel. Staff always nice and decent food & bar. Room itself was tidy and clean but window open when we arrived letting in the smell of food from the very loud extraction fan outside our window. Had to close window to keep out smell which made room pretty hot. Fan was pretty noisy throughout the stay though one gradually gets used to it.

Good for Room 181. Very BAD for Room 147. Overall the Hotel is not bad. Located in a convenient location, walking distance to high-street. Hot spa for only £10 per person. I've booked 2 rooms. One is clean and tidy, the other is noisy and dirty. The room seems on top of the kitchen with hot air coming up. The staff rejected my request for changing room. She said that the hotel was fulled. At the end, she only provided a fan on request.

Good location. My welcome was on the brusque side of efficient, my room small but adequate, but as seems usual with single rooms, was out back overlooking the bins. With a bit of cosmetic updating this place could be a real gem and I would stay again. The listing states ‘pool’, but when I asked about this at the hotel I was told it wasn’t a swimming pool but a plunge pool in the spa (for which you have to pay extra). So slightly misleading in my opinion.

Our room 172 was clean, spacious and included an en-suite walk in shower. Breakfast included English style cooked , yogurt & berries, cereals, fruits, toast with all jams, marmite and honey. mini pastries were also available. We ate in the dining room and from the bar menus. Staff were very professional, kind and gave service with a smile. To note Mel from the Spa was fantastic, we had x2 full hour treatments each

We had to cancel the room due to a broken pipe in my husband's home in london. The headland hotel refused our cancellation even though we cancelled at least 2 weeks before our arrival date. The manager was rude. Showed no compassion whatsoever. What decent hotel does this? The HEADLAND.

The hotel Was dog friendly but there was a dog policy and I have a massive dog phobia but I read that dogs would be kept on leads. The hotel was full of dogs off leads in the bar and restaurant area and gardens and reception with no leads. I will never go back due to this and advise anyone to go back who feels the same as me. If ruined my trip I was even afraid to walk in the communal areas. I did let the staff know but they did nothing Infact they played with the dogs and encourage it. The rooms are dated and I didn’t enjoy my stay very sad and waste of my money

Very good value stay. Some problems with the drains, which led us to keep the windows closed, which was uncomfortable in the heat!

The hotel is beautiful. The reception area, restaurant and bar area are modern, clean and comfortable. The staff are all lovely and friendly however, the heating wasn’t working the first night and I had to sleep in a hoody because the room was freezing. Even though we paid for breakfast and evening meal, we still had to pay £10pp extra for each visit to the pool. It isn’t a swimming pool, it is 3 separate hydrotherapy pools. The jacuzzi is as filthy. My husband and I climbed in, as 2 others got out and the water dropped a little it revealed a brown scum line. We then noticed the foam on top of the water was brown. I then got out, went back to my room to shower having spent 10 mins max in there for £10. My husband paid for a massage for the both of us. I would have paid not to have one. I was left questioning if the therapist was even qualified. It was THE most horrific experience. The receptionist was fantastic. The food was incredible. The location is great. It’s just a shame these few things let it down so much. If you pay extra for a superior room, and don’t use the spa I truly believe you’ll have the most amazing stay.

Fast, efficient check in. Very friendly staff. Delicious dinner and a lovely buffet breakfast. All topped off with fabulous views!

Really good

A good hotel in a lovely location, with nice sea views. The service was good, helpful staff, and good quality breakfast.

We booked this hotel as a last mimute thing for a surprise weekend away for a burthday.The hotel was spotless. The staff were very helpful and friendly. The hotel had some amazing views and lovely gardens. We didn't get to use the spa as only there from a Saturday to Monday so can't comment on that, both the restaurant and galaxy lounge were lovely. Good food. Overall a really lovely hotel and we will definitely be returning.

Lovely hotel . Quiet, peaceful , immaculate . Beautiful location . Staff friendly and helpful . Breakfast lovely

The recption were really helpful with my booking..also the head barman helped me with a phone problem.nothing was too much trouble for both of them.please thank then doing an excelent jobs

Stayed for Halloween, good location but a bit of a walk up the hill if your not fit.

A good restful stay. Really good location - walk down hill and get a taxi back up. Parking a slight issue but not a deal breaker. Rooms need updating but it is a standard seaside hotel. Best part of this hotel is the views - they are top notch.

Friendly clean and excellent service

Absolutely spot on! Loved this hidden gem and will be back with the mrs in the summer. Thank you!

The bedroom was spotless beautiful shower room.smelt clean.breakfast self service good choice of quality foods..recption very helpful.nice downhill walk into torquay about 15 minutes taxi back.fantastic see views from hotel.

Large building hidden atop of hill at the end of a cul den sac with fantastic views looking at onto the ocean as you walk out of the reception. A quick walk up the steps outside the front of the hotel and you can see for miles out on the sea front. Hotel itself well looked not a 4 or 5 star but good if your on a budget the rooms are basic but clean. The bar restaurant area is probably the best most up-to-date modern part of the hotel. Well stocked bar and I didn't eat any of the set menu but had a drink in the bar which was fine and I did notice some entertainment going on as I went out in the evening. Good views at the front not so much around the rest of the hotel and I only had the most basic single room. Hotel is 5-10 minute walk down to the shops and bars depending on how fast you can walk and a small marina area where boats are moored. I visited in the winter still plenty going on but not many tourists about in January.