Staff are reception desk were exceptional. One in particular, from memory her name was Sergi, or something similar. She helped me with taxi, restaurant and sites to see in Trabzon and surrounding region.
Mohammad
Friends and Family
10.0
/10
Reviewed 101 week(s) ago
Hotels.com verified review
Everything was perfect
ali can sureyya
Business
2.0
/10
Reviewed 192 week(s) ago
Hotels.com verified review
Very unfortunate that the staff at the hotel made our life more difficult and caused problems throughout our stay.. From the way they handled guests or dealt with issues, they seriously need to consider whether they are in the hospitality sector
alia
Friends and Family
6.0
/10
Reviewed 219 week(s) ago
Hotels.com verified review
Not a bad hotel.. We had some inconvenient situations like.. Water was cut off for about 5 hours.. The breakfast was acceptable to some extent.. Bakery items are minimal and not fresh.. Cleaning is not pleasant.. Only replacing shower gel and towels and the bed quickly without cleaning surfaces and carpets... Location in vital... Some staff are very good and some other need to be trained.. They customer requests... Either dont understand or ignoring them
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Ahmad
Business
10.0
/10
Reviewed 228 week(s) ago
Hotels.com verified review
Great service
Clean facility
Amazing staff
Good food
Seamless check in
Close parking
Would definitely stay there again
Mustafa
Friends and Family
10.0
/10
Reviewed 252 week(s) ago
Hotels.com verified review
Great Hotel with great staff
Verified traveler
Leisure Family
4.0
/10
Reviewed 265 week(s) ago
Expedia Group verified review
I expect better room Many things are missing in the room like a small table and the Internet servers are very bad
Verified traveler
Leisure Family
8.0
/10
Reviewed 312 week(s) ago
Expedia Group verified review
Location of the hotel is wonderful،very close to it SIMIRA restaurant, it's perfect to take your meals, with fantastic taste.
Verified traveler
Leisure with Partner
8.0
/10
Reviewed 315 week(s) ago
Expedia Group verified review
Good location, breakfast is less than average, clean
Najwa
8.0
/10
Reviewed 316 week(s) ago
Hotels.com verified review
Great location, close to the airport and to many Cafe's and restaurant, the service could be better though
Verified traveler
Leisure Family
10.0
/10
Reviewed 316 week(s) ago
Expedia Group verified review
Wide clean rooms, great and friendly service staff
Verified traveler
10.0
/10
Reviewed 320 week(s) ago
Hotels.com verified review
Nice and clean and modern. lovely views. easy access to the airport and city centre.
Verified traveler
Leisure Family
8.0
/10
Reviewed 322 week(s) ago
Expedia Group verified review
الفندق جديد ومكانه جميل ولكن الغرف جداً صغيره بل يالله تقدر تمشي فيها
Verified traveler
Leisure
6.0
/10
Reviewed 349 week(s) ago
Expedia Group verified review
Rooms r too small for 2 , this hotel is good for couples
Alaa
10.0
/10
Reviewed 352 week(s) ago
Hotels.com verified review
So much good and clean hotel
generally helpful staff (specially the reception)
everything available around the hotel
location perfect
Verified traveler
Leisure Family
10.0
/10
Reviewed 354 week(s) ago
Expedia Group verified review
Aselia is one of my favorite hotels. The staff is really polite and helpful. I highly recommend booking this hotel
Hasem
10.0
/10
Reviewed 368 week(s) ago
Expedia Group verified review
It is one of the best hotel I have been
The eoom was amazing and very clean
And new
Serag
6.0
/10
Reviewed 369 week(s) ago
Hotels.com verified review
I stayed for a night only
Mohammed
10.0
/10
Reviewed 372 week(s) ago
Hotels.com verified review
اقامة جميلة و خفيفة بالقرب منك اشياء كثير مثل مطاعم و سوبرماركت و مول
It was a nice stay. Close to many things such as mall, supermarket , restaurants , etc
Fadil
10.0
/10
Reviewed 380 week(s) ago
Expedia Group verified review
Nice location but you need to find parking for your car, location it's perfect
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia