Dallas and the rest of the staff were so nice and helpful. The location was perfect. And, the property is in excellent condition.

Great stay!

Nice room in a good location. I would recommend!

The rooms were very clean, and the staff was very accommodating. However, the hotel lacks some amenities and needs safer access into the tub/shower. There are no washcloths, and it is difficult to control the temperature in the shower. Walking up and down the steep steps was difficult.

What a charming place to stay! The staff was especially helpful and engaging. The location is ideal, the amenities top notch.

The beds were very comfortable. I loved the decor. The water and snacks were a nice touch. Our room was a little noisy while the pub was open. We were in room 2. The location was close to the tube. It was very easy to get everywhere we wanted to go.

Strongly recommend staying in The Grafton arms hotel. Wonderful experience and worth the money spent

Beautiful room, friendly staff

Charming room with great central location. Fun vibes!

Very comfortable room Friendly staff Excellent location close to tube stations

Service, location and room were all great. Will return.

Excellent all round! Service, comfort, amenities, location...

Great location - clean, comfortable and luxurious

Absolutely fantastic stay. Beautiful room and the pub/food is fantastic. Would definitely stay again!

Friendly staff, great location. Amenities were great - complimentary waters, toiletries, and teas/ snacks. Room was super clean and comfy. Well decorated and maintained. Only minor negative was no elevator for luggage (staff helped carry mine up) and the were floors are squeaky so could hear others staying in the hotel at night and in the morning. Overall, had a great stay and would book again

Wonderful room, food was great. Also, extremely helpful and brilliant staff member - he helped a few times during the stay and was excellent.

clean quiet and helpful staff. we'd come back.

Couldn’t fault anything. One immediate problem was fixed straightaway. Room was spacious . Bathrobes , complimentary water etc , nice touches. Nice welcome too by staff on check in , which they had made earlier for us , so more than pleased. Pub is 5 minute walk from tube station. Would definitely stay again

Lovely rooms, comfy bed, great staff

We arrived to discover that the pub was closed for the entire duration of our stay. We were so looking forward to the quintessential UK Pub experience, coming in at the end of the day for a beer and to hang out. We were told that the closure was stated on their website but we could find no evidence of this on the website, the Expedia listing or Facebook. The staff there were excellent, and were very attentive. But we felt very alone, and very disappointed.