This was simply the best and most lovely hotel stay in Japan ever and I have traveled there many times. The staff are so incredibly kind - it is overwhelming. The rooms are old-fashioned but quaint. The location is fantastic - at the end of the road so nice and quiet. The buffet breakfast was lovely - highly recommended. If you're using Google Maps to get there - take a cab from the train station and don't bother with the bus. It's only 1300 yen and so worth it. Absolutely loved this place and will most definitely go back!

Nothing special. Regular 3 star hotel. Breakfast fully booked, dinner fully booked that what we found out after making a room reservation. Small old rooms with tiny bathroom. Not cheap for what you get. Location is good.

Had an authentic Japanese ryokan experience. We opted for the Japanese style bedding with half board. So the complete tatami mats, sliding shoji doors and futton bedding. Dinner was Kaiseki, and fugu was on the menu, simply amazing! Staff is also very nice and polite. I definitely highly recommend Tsuyu Ryokan!

A hotel with rich cultural heritage, elegantly and uniquely decorated, offering attentive and thoughtful service. The hot springs are clean and refreshing, and there is a laundry and drying room available. I have already recommended it to my friends.

Excellent location when visiting Karuizawa. We stayed the night and were able to take advantage of the slower pace around the area.

This place is very good, will visit again

Small but cozy ryokan with exceptionally friendly and helpful staff. Enjoyed our 2 nights there very much

畳の部屋が別にあったので3人で泊まるのに丁度良かったです

I really liked traditional Japanese Ryokan atmospher in this property. I also enjoyed hotspring with my 2 year-old kid.

Traditional plus western settings

とても情緒ある建屋に、お庭、温泉もとても癒されました。チェックインの対応もスムースで　お部屋も昭和の香りがする素敵なオチついた趣が素敵です。 お夕食の世役をしておけばまた良かったのかな・・・TO帰路に考えて次回乗りようが楽しみです。感謝です！

Highly recommended

朝食は和洋食ビッフェでした！ どれも全て美味しくて幸せな朝食タイムでした！

部屋も館内も歴史を感じる良さが素晴らしく、とても清潔で快適に過ごさせてもらいました。スタッフの方達も皆親切で優しく、朝食も最高でした。子供達もまた泊まりたいと喜んでいます。素敵な時間を過ごさせてもらいました、ありがとうございました。

良かったです。

朝ごはんも美味しい

歴史ある佇まいでした。

歴史の風格の中で清潔感とスタッフの高いホスピタリティ、モチベーションを感じた。また言うまでも無く、ロケーションは旧軽井沢銀座沿いの最高な立地条件で、共同の浴場も大変良かった。

ロビーの雰囲気や展示物もゆっくりじっくり見たくなるような旅館でした。

居心地良かったです。