Room hadn’t been cleaned. I was looking for my sandal under the bed and I found a dirty white flip flop. Which you can tell they don’t sweep under the beds. One of the mattresses was terrible. I requested an exchange they said they were all taken up so instead they offered me a different room. I didn’t take it because I didn’t want to be separated from my kids. Blankets looked dirty. Overall next time I for sure won’t be booking here.

They offer continental breakfast but the only thing that we found was coffee

Excellent stay! Room was cleaned daily, breakfast on the rooftop with a beautiful view of the entire city! And the prices for a 2 bedroom was great! 10/10

There was NO breakfast at all. No restaurant available during our stay. This is the 2nd stay with no restaurant available. Very noisy room. Garage door was opening and closing all night below our room, it creaked and banged. Will not stay again.

Me encantó la locación del hotel muy céntrico a todo, hay un Soriana al cruzar la calle, el mercado a 2 cuadras, la catedral como a 11 minutos caminando. Todos muy amables

a pesar de que no reserve directamente al hotel , nos ofrecieron. un rico desayuno de cortesia , personal muy amable , un hotel precioso , descansamos muy bien en nuestro cuarto muy comodos

Breakfast chef was not available for two days we stayed he had an emergency

Great customer service and excellent location

Clean room a bit of a walk from restaurants. Safe parking.

Fue una estancia agradable

Nice hotel but they need to maintain the hotel and the water at showers takes a while for hot water

Terrible breakfast, juice coffee toast and 9 slices of fruit

I like this property when I travel to Durango City, Mexico but there is room to improve the quality of the rooms as there are several issues that with more attention preventive maintenance will help us to enjoy our stay in this hotel. But overall I had a satisfactory experience but I recommend the above more preventive maintenance

Convenient to shopping and restaurants

The restaurante and bar are not working, the room is dirty and dusty, cero hangers in the closet and they gave us a 2 queen instead of King bed.

Staying here every time we go to Durango! Great service the employees are always very helpful

Muy buen servicio como siempre. Gracias

el hotel cuenta con excelente ubicacion, habitaciones muy comodas

La habitación es grande si, pero nos encontramos con el piso estaba algo polvoso.

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