Serennia Exclusive Rooms

Explore Serennia Exclusive Rooms
8.6
Very Good
From 163 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

9.0

Traveler Reviews Serennia Exclusive Rooms

Number of reviews per page
20
40
Top reviews
Chris
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We had a little bit of confusion when we first arrived because we went to the apartment building, not the hotel. The lady we spoke to on the phone was very kind and helped us find our way (if you find the cafe El Fornet, look a few doors to the left!) Check in was quick and efficient, our room was great with a lovely little terrace overlooking the city. The location is excellent, everything is walkable, so close to Las Ramblas and surrounded by many great restaurants.
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Christina
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Great check in support, super friendly and helpful! Will definitely stay again. Loved the balcony.
Chaitanya
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Unfortunately, our stay was disappointing. The hot water ran out after just one shower, and staff said we had to wait over an hour for it to heat up again. The AC wasn’t blowing any air near the bed. When maintenance came, they explained that only part of the room could be cooled, which meant the sleeping area stayed hot and uncomfortable. Definitely not what we expected for the price.
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Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

excellent location with bus stop and subway station nearby. stayed at 1st floor. bit noise from outside traffics throughout night but managed to sleep well.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Amazing place. Better than expected and good custoemr service. Check-in was a breeze although webarrived after midnight. Very close to amesnities.
Suman
icon-Leisure
Leisure
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Excellent hotel. Great staff. Near to key sites and restaurants. High quality in all aspects.
Andrea
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

First time in Barcelona. For checkin, you have to call the number as noone is by the front door to let you in. The check in staff- the two ladies were very nice and helpful. They give you some tips on dining which we did every one of them. Tapas at La Flauta and Cuitat comtal. 4 Cats restaurant were amongst the better ones. Location has restaurants and shopping all around . Las Ramblas was a 10-15 min walk. We were a family of 4, and booked the bed with sofa bed for 3 nights. We had a room on the highest floor. The Room looks bigger in pictures, it was very tight for the 4 of us but that was ok as we came back to the room at night to sleep. The sofa bed creeked non stop. They have tea and coffee in the rooms. Bathroom is a good size. The biggest issue was the air conditioning and the main reason I’ll not come back here. The room was like a furnace. Only one area of the room had some breeze. I went to bed sweating every night. I told the staff everyday and was told they’ll reset it, or have maintenance look at it. The staff even came to check it out the first day and he said it’s very hot here. On the last day he even said he’ll try and provide a fan but there was never any follow up from their side on any of the days. If you need a cooler room this place isn’t for you. It got unbearable and we couldn’t wait to leave. I waited to give this review till after i stayed at our next location which was also a two star hotel. Air con was amazing, bigger rooms, better facilities.
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stewart
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Really great place to stay in a central location. Walkable to major sites and transportation. The staff were super friendly and gave us lots of local advice. The room is well laid out and worked for a family of 4. The location is in a busy area. If you live in a city/urban areas, the noise won’t bother you. If you are from a rural area you might find it a bit loud. Would definitely return.
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Kamilla
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 74 week(s) ago

Hotels.com verified review

Nice stay. Great location.
Pawarisa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Great location, 5 minutes walk to Plaça de Catalunya. Room were cleaned and look the same as pictures. The staffs were helpful.
Shelley
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Property was close to all attractions which we could walk to or take metro. Very convenient and lots of shopping and restaurants close by. Staff were amazing and it was a nice surprise to have daily housekeeping (we rarely get this anymore). The room could use a good dusting on the not so common areas, but otherwise very clean. Someone commented that you could hear the subway but it is very minimal and did not disturb us at all. I would recommend.
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Arunan
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

It was good and they were very accomodating.
Verified traveler
8.0
/10
Reviewed 81 week(s) ago

Hotels.com verified review

Nice location. Interesting setup at the hotel. Only issue: noise from neighbouring rooms and bars can be heard.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 81 week(s) ago

Hotels.com verified review

Very good, super location.
Leanne
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 81 week(s) ago

Hotels.com verified review

Noisy like unbelievably noisy and I’ve stayed in lots of city’s. An old office building converted with no clear entrance and shared access. Rooms are dangerous with full floor to ceiling doors that opened with no guard! We had 2 young children this was a major issue. Stayed in the city several times would avoid this everytime!
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DANIELA
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Perfect location. Great room and experience with the staff
Olivia
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

This hotel was so pretty. It is a smaller hotel so you aren't in a hotel with hundreds of other loud and disrespectful people. It is on a street with lots of shopping and tapas places which is super fun. The workers here are very nice, speak English, and very reachable. We were on our spring break trip and they were so helpful with telling us where to go, how to be safe, and understanding with our travel situations as younger adults. I would absolutely book with them again. Thank you!
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Leah
icon-Business
Business
4.0
/10
Reviewed 92 week(s) ago

Hotels.com verified review

This hotel is old, there are no amenities, no one there to help you after 8pm, you can hear EVERY sound in the hallway at all hours. One of the worst and weakest showers I’ve ever taken. Expensive. The only positives are that the room is large with a full couch and one door down from a great bakery. Central location.
Christopher
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

Nice room and good position.
Marta
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

We stayed for a few nights at Serennia Exclusive Rooms and we were so impressed with the customer service we received. The staff wad very friendly, accommodating and extremely helpful. They took the time to ensure we had everything we needed in terms of understanding the best way of getting around the city using public transportation, where to go for sightseeing and dining. Check out was at 11:00 am but our flight didn’t leave until close to 11pm so they stored our luggage safely in the office, and gave us access to their lounge area several times throughout the afternoon so we could wait and rest until they closed at 8:00pm. They also offered to make all the arrangements for transportation to the airport. We couldn’t have asked for more, they were extremely helpful which made our stay so much more enjoyable. We would definitely recommend and will book with them again the next time we visit Barcelona.
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Number of reviews per page
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