Check-in was easy. Reception staff were helpful throughout our stay. On the first night, we called for help with the bathtub and a male receptionist assisted us with clear instructions and guidance. He was polite and very helpful. We sent our luggage via Yamato Ta-Q-Bin before arriving and the hotel kept it for two days before our check-in, which was very convenient. Location is great; less than 7 mins walk to Nippombashi Station (Exit 8), under 5 min to Kuromon Ichiba Market, 7-Eleven and a coin laundry. Namba is about 10-15 mins walk or one station away. Umbrellas are available (subject to availability). Room was clean. Very convenient stay overall.