Overall Ratings & Reviews HNN Luxury Suites

Check in was quick and easy. The hotel is very modern, the best in Italy so far. Very close to the train station. Only downfall was the wifi whic didn’t work most times and breakfast was very basic but ok. Can not comment muvh on staff as only saw them at check-in and checkout due to being in a different building.

This hotel was equal to (in a really good way) staying at home! We prepaid for 2 rooms and had 5 people in our party. Everyone agreed that this was one of the best stays we had in our month long Italian Adventure. By this point in our trip we had several great places we stayed. However this hotel delivered easily the best sleep since leaving home. Their breakfast service was also a great plus to our stay. We would do it all over again!

We had to move to another hotel after waiting a long time for them to fix the AC. The whole day spent with the hotel and expedia trying to fix the AC, which it never work. Andrea from the front desk told expedia a lie saying the issue was fixed, which is not true. Hotel promise fans that never deliver to us. It is the first time I have a bad expirience with expedia and the first time I encounter such a poor customer service in a hotel and a lack of caring for the customer. I paid for a service that they advertise -room with AC- and I did not get that. Horrible experience.

El hotel se encuentra en un edificio muy muy viejo (como todo en Genova), habitaciones bien reformadas. La ubicacion, si bien es cerca de la estacion Piazza Principe, no es muy bonita y menos por la noche.

There was a lot of noise late at night from people running around upstairs but that is not the hots fault.

The hotel was excellent in all regards -- better than expected. And it was extremely close to the train station.

Great place and good location. Rooms superb and very clean.

Checking in was quick and easy.the staff was friendly and helpful. Only thing that i found annoying was that as i was trying to dry my hair, the dryer would shut off unexpectedly and or took several tomes and minutes to finishcdrying my hair.Breakfast was decent. Very clean and comfortable room.

Arrival and check-in process was easy and time efficient. Peovided nice light breakfast. Easy check-out

New property, excellent location

Great place, close to station, good breakfast and great room.

Very spacious and clean room, convenient location for cruise ship, very good breakfast

Central to the port area, check in was quick with a very good service, bedroom nice, breakfast adequate.

The staff were absolutely amazing nice clean rooms we would have stayed another day but they were booked i know why super comfortable beds as well

Everything good

Great hotel with fantastic helpful staff. All areas spotlessly clean everyday. Ideal location from which to explore the beautiful city of Genoa.

Location is great- hotel room was spacious and comfortablw

Everything is wonderful- We are in room 412 it is super noisy with bar across the street so if u are a light sleeper this is not the room for you!! They party all night

Good value in Genoa near the main train station.

Not bad