Хотелът е на добро ниво лаго обслужване, СПА зоната е отлична, услугите й също. Навсякъде е чисто, включително и басейните. Ресторантът е също на много добро ниво. Трябва да се обнови мебелировката в стаите и да се предостави повече комфорт, матраците също за смяна.

I liked the spa area and the mineral water swimming pool.

Very good hotel in a heart of the town. Indoor swimming pool with mineral water. Excellent spa.

Perfect location and service, wit top level spa and very kind staff, as well as rich breakfast.One suggestion could be to put dark curtains because from 5 am it starts to be very bright and to use bed sheets instead of quilts.

Except for one person, the staff is unable to communicate in English. Room was huge, but the furniture was pretty old and worn out (especially that horrible carpet). Spa was not worth it either. Small variety for breakfast, but I appreciated having those Bulgarian pastries. Overall, the hotel was comfortable but it completely lacked the "luxury" feeling advertised.