Overall Ratings & Reviews Santa's Hotel Rakka

The view was awesome, but the staff was better. One of my first experiences in the snow and it was unforgettable. Perfect view of the snowfall from a full window wall. The forest looked like a winter wonderland. Best part i was able view the Borealis lights from my room! No need to venture out. Oh yes, the room was clean and beautiful. Breakfast is included! Do have a couple restaurants down the hill.

Almost in the middle of nowhere and I loved it. Beautiful modern place. Great staff and fantastic breakfast.

New, fresh hotel with helpful and friendly staff at a great location. Good dinner and breakfast at the restaurant. Comfortable bed. Only minus are the flat pillows.

Amazing place. Excellent breakfast. Very clean and new facility

The hotel was very warm and inviting. Had terrific views of the lake and mountain. Restaurant was very good and the staff was excellent!

Great place! All new and in great condition.

We had a great stay here. Really impressed with the place. I called in advance as was not sure what time we would arrive. Picked up the keys and the service there was fantastic. Asked if it was our first time and then explained everything to do in the area and where to eat. etc. Had all the amenities you needed. Fridge, microwave, stove.. We even had a dishwasher and a washing machine! The place was Clean. The beds were ok.

Friendly service at check in , nice views and comfortable apartment. Well worth a visit

Overall very good

Perfectly located, walking distance to market and only facilities in town. New and modern studios. Very narrow but comfortable. Sauna is a must. Large bathroom. Convenient kitchen fully equipped . Ok living space and small bedrooms. Sadly, linens and towels aren't included. Kitchen linen weren't available either. Bring yours or pay 12€ per person. Attentive staff. Beautiful place in Lapland.

This place was PERFECT. We went chasing the Northern Lights and needed a place that we could relax in during the day and have a comfortable sleep in after our night looking at the skies and Santa’s Chalet’s didn’t disappoint. The staff were so friendly. The chalet had everything we needed - a sauna, roaring fire and TV, perfect comfy beds and all of the essentials to make a delicious dinner. Shops, restaurant and bar right next door and the cosmic inferno of the Northern Lights raging above. Couldn’t recommend it more.

Olimme hotellissa pääsiäisen aikaan 4 yötä. Ainostaan yhtenä

Hotellihuone siistikuntoinen ja näkymät koko seinän ikkunasta täydelliset. Ranvintolan ruoat hyviä ja palvelu nopeaa

Looks like everybody expect the customers knows that there is water shortage during high season in this hotel. So you should avoid this hotel during eastern and Pilkki time. We stayed in superior extra room in uppstairs, but neither the toilet or shower didn't work during our stay during entire evening. Not a plesant feeling to return to hotel after a ski tour, Had to use the hotel restaurants toilets and bide showers donwnstairs... where the water pressure was enough. The hotel is situated highest in the elevation on the village so the water pressure is not enough. How ever no warnings for that anywhere even tough it seemed no new news for the staff working there. So if you think shared bathroom experience in the hotel for the price >200€ is ok, stay there, Just wondering what would have been happened during fire alarm. Also the maintenance of the parking was horrible, Cars got stuck in slushy snow due to lack on snow rermowal. Sad to see beautiful and potentially good hotel working like hotel you exped to find in third world countries. Ei näin suomi...

Hyvä palvelu ja sopivasti joustoa varauksen kanssa.Huone erittäin siisti kauniisti avautuvilla maisemilla.

Ut på ettermiddagen ble det tomt for vann på hele hotellet og alle hyttene. Umulig å kunne ta badstue å dusje seg etter kl 16. I tillegg var det kaldt på hyttene.

Veldig fin hytte og god plass. Veldig greit med mye kjøkken utstyr på hytten, nytt kjøleskap og plass for en fin tur, nært alt i område og lett å finne frem

Erittäin korkeatasoinen, hyvä ruoka

Sehr schoenes und modernes Hotel in Kilpisjärvi. Sehr gutes Preis-/Leistungsverhaeltnis. Sehr freundliches Personal.

Overall I liked this one. Rooms were nicely decorated with big windows towards the mountain, location is very convenient in relation to services at Kilpisjärvi and staff friendly. Beds were comfortable, though my personal preference would be a down pillow + I wouldn't mind a bit higher quality rain shower head... both relatively minor things. Also liked the breakfast in general, though was fairly standard good quality 4-star hotel type. Therefore perhaps specialty coffee options and some additions / finishing touches could elevate the experience a bit further.