CoolRooms Palacio de Atocha

Explore CoolRooms Palacio de Atocha
9.8
Exceptional
From 1,001 reviews
Cleanliness

10.0

Room Comfort

9.8

Service and Facilites

9.8

Traveler Reviews CoolRooms Palacio de Atocha

Number of reviews per page
20
40
Top reviews
Pablo Guillermo
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location, and gorgeous room. We always try ty stay when we come to Madrid. We love the room decorations! Food is great too.
Carri
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Honestly, this hotel far exceeded all of my expectations. It's absolutely gorgeous. Our room (the Junior Suite) was absolute perfection. This was the final two days of my family's Spain holiday - my husband and I with our 14 year old son. Even HE was impressed! We spent a lot of time by the pool. The service, the vibe, the food and the drinks were all fabulous. Breakfast is well worth the additional cost. We will absolutely stay here again when we visit Madrid.
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Antonne
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The service was top notch. Kudos to the whole team. Always accomodating and always gave us extra care. We had an amazing stay and would definitely recommend when in Madrid.
Paola
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The hotel is very beautiful and in a great location. We had a suite right by the pool and it was very lovely. The suite was spacious and had great amenities. The pool was serene and the loungers were very comfortable. The staff were so attentive and helpful. I will definitely go back.
Peter
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Beautiful boutique hotel set in a grand old home, well located close to restaurants, shopping, tourist attractions, art galleries and parks. Our room was beautifully decorated, the staff were superb and the restaurant was excellent. Highly recommend this place - we will definitely be back.
Ronald
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This is a beautiful hotel with cool aesthetics and really great, large rooms. Our bathroom was very impressive. We have stayed at other hotels that have Michelin keys and it was surprising that this hotel has one. I think it must have been based on the aesthetics, because they aren’t doing anything beyond the aesthetics to make them distinctive. Nice hotel though.
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David
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

A beautiful concept, executed wonderfully.
Norelle
icon-with Friends
with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The location and rooms were amazing and the service was outstanding. Alvaro level of service was exceptional - we were so impressed!
Mahsa
icon-with Children
with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great location and a very pleasant experience. Rooms are spacious and clean. Food and drinks are great. Overall, had a wonderful experience and will consider going back.
Kelly
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We loved this unique property. Our room was clean and very spacious. We had a lovely welcome gift. The maid service was lovely. The pool was a fantastic treat after long days walking in the heat.
Gabrielle
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Immaculate property with very attentive staff. Incredible location. The rooms are massive and spotlessly clean. Truly one of the nicest hotel rooms I’ve ever stayed in. The beds are so comfortable and the rooms feel so luxurious. The bathrooms are gorgeous. The breakfast is wonderful. This is a 5 star property. I can’t say enough good things about it and we will certainly be back. We immensely enjoyed our stay!
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Andrew
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

This is the BEST hotel in Madrid!!!
Jose
icon-with Children
with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Beautiful hotel. Our room was gorgeous and baby friendly. The hotel’s style is phenomenal and the staff incredibly friendly. It was so nice to have the restaurant in the hotel and the food including breakfast was delicious. 10/10
Anne
icon-
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Clean, comfortable, and convenient.
Brian
icon-with Partner
with Partner
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

A really "cool" boutique small hotel in a convenient location although the immediate surrounding neighborhood is a little rough around the edges. Staff at the hotel were very helpful and polite. We stayed in a 2 BR suite which was really one of the nicer rooms I have stayed in however we were disappointed at the lack of turndown service, water/towel replenishment etc for the price we paid. The hotel is not far from being a 5 star establishment but needs to improve their service to get there.
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Asif
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Get the suite. Stunning.
Nevin
icon-Family
Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Last night stay in Madrid and it was FANTASTIC!!! The staff was over-the-top helpful and kind; the room was immaculate and well pointed and the location was spot on! It will be our home away from home when we're back in Spain! ALWAYS!!
Kristin
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Everything about this property and the staff were above and beyond our expectation. The management upgraded our room and even sent us a bottle of champagne in honor of our anniversary. Wish we could have stayed longer!
Rosemary
icon-with Friends
with Friends
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

This is a beautifully Mai rained property in the heart of Madrid. The staff were very accommodating and helpful. Our double double room was spacious and well appointed and the bathroom was huge. Also a quiet property within walking distance to everything on our list.
Amy
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

You're going to love where we're staying. The hotel sits right in the heart of everything, and I mean everything. Shopping, tapas bars, restaurants, a tablao, and the train station are all just a short walk away. No taxis, no stress, just step outside, and the city is yours to explore. The hotel itself is spotless, and the staff is genuinely warm and welcoming. You're in good hands.
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Number of reviews per page
20
40

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