Phone in room to comunicate to front desk and taxi available might improve my expirance

All around great property surrounded by nature with excellent facilities if traveling with kids. The restaurant is open all day offering local dishes which are all freshly cooked, so expect a little wait but it is worth it. The only remark is incorrect information in the description regarding distance from El Rosario Monarch Butterflies sanctuary.. it says 14 minutes.. it is actually 55 minutes with Google maps.

The hotel is outdated, including the beds and bedding. Property was very quiet, off season too. Lovely property for sure. A very humbled down "small town" and can expect nothing fancy in the area when it comes to hotels. If you just need a bed to sleep for the night as your passing through this place will do. I would not recommend for a long stay. Staff was helpful. The TV remote did not work. There is no AC or heaters in the rooms.

Pleasant, garden-like surroundings. Quiet and peaceful. Spacious room. Excellent breakfast, though a bit pricey. Helpful staff.

Room 101, does not have block out blinds. So continuous stream of light cones through from outside.

Overall very good. 1. Breakfast was good with a range of options. Didn't do dinner there, but it looked good. 2. Wifi: Good enough for video calls and zoom meetings. It wasn't super busy when we stayed. Cell service was very good too (cell tower is visible nearby). 3. Villas - cute little houses with a kitchen, living room, and multiple bedrooms. 4. Cold - went in February. Villas are not heated, so it got a bit cold and the blankets were a bit thin. Shower ran out of hot water very fast. We read other reviews to brought an electric blanked, but but the hotel probably would have had something if we asked. 5. Staff - super friendly, and helpful. 6. Property - Very pretty, pools were clean, and lots of places for kids and adults.

Fue increíble la experiencia... se dice mucho de Michoacan pero fue realmente tranquilo, relajante y maravilloso, el lugar es súper bonito, amplio con muchas áreas verdes, alberca y las habitaciones muy cómodas. Altamente recomendable. Las actividades para niños les permiten libertad a ellos y a adultos. La alberca super agradable y todo muy limpio. La comida exquisita, abundante y desde mi vista barata para 7 personas fue una cuenta de aprox 800 pesos..neta vallan vale totalmente la pena

The place was beautiful and amazing. Lots of birds and flowers on the property. Nice sunrise. People helpful and food was good . Pretty close to the butterfly sanctuaries.

The location is good to get to the biosphere Reserve to see the monarch butterflies

Beautiful ground, very private feel, close to Monarch viewing

Better than expected. Very nice and well-kept property. Suites nicely decorated and roomy, nicely designed along with gardens, etc. Staff very attentive and courteous. Playground for the kids. About 45 minutes from the butterfly sanctuary and not much nearby. Very good value and not sure if there are any good places to stay closer to the sanctuary. Twin beds are not comfortable (hard) but queen bed was fine.

La atención maravillosa. La comida deliciosa! Recomiendo agua caliente en la alberca y mejorar las habitaciones.

Limpieza en general muy aceptable, amabilidad del personal excelente, comida del restaurante muy buena

Es un lugar para descansar La reservación la hice ora mis papás y les encantó para ir y desconectarte de la cuidad

Excelente

Muy agradable

BUEN HOTEL PARA HOSPEDARTE SOBRE TODO SI VIAJAS CON NIÑOS, YA QUE LAS AREAS PARA ELLOS ESTAN BONITAS Y BIEN CUIDADAS, LA ALBERCA MUY BIEN, TIENEN RESTAURANTE Y OFRECEN BUENA VARIEDAD DE ALMUERZOS Y COMIDAS, MUY BUENA OPCION SI VAS A LA MARIPOSA MONARCA.

Me parece un hotel que por su precio cumple con los servicios que ofrece.

Todo muy bien

Está muy bien para viajar con niños xq tiene muchas áreas con juegos para ellos