Swiss Belhotel Rainforest

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Overall Ratings & Reviews Swiss Belhotel Rainforest

Traveloka (2,420)
Other sources (269)
8.4
Very Good
From 2,420 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.5

Meal

8.2

Location

8.6

Service and Facilites

8.4

People often mention about Swiss Belhotel Rainforest
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Staff Friendliness (75)
Bedroom (67)
Distance to City Center (64)
Ambiance (60)
Accessibility (59)
Room Space (59)
Bathroom (57)
Taste (53)
Hotel Area (51)
Surroundings (50)
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Traveler Reviews Swiss Belhotel Rainforest

Number of reviews per page
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40
Customer reviews
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Patrick A. P.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 day(s) ago
The atmosphere is serene and comfortable, the service from the hotel is ok.
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n***i
icon-Leisure
Leisure
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8.2
/10
Reviewed 3 week(s) ago
When I first entered the room, it smelled damp, and the ceiling was relatively low. The sofa also had persistent stains.
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1 people find it helpful
Accommodation's Reply
22 Jul 2026
"Dear Our Valuable Guest, Warm greetings from Swiss-Belhotel Rainforest Kuta. We sincerely regret to learn about your disappointment and would like to extend our heartfelt apologies for any inconvenience caused during your stay. This is certainly not the level of service we strive to deliver. Your valuable feedback has been carefully noted and will be personally shared with our team to ensure corrective actions are taken and similar issues do not occur in the future. We truly hope you will give us another opportunity to regain your trust and welcome you back again. Kind regards, Reallyazika Jacobus Asst Ecommerce manager"
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kalista p.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
All good, comfortable room, cold AC, nice restaurant and friendly staff.
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Accommodation's Reply
20 Jul 2026
"Dear Mrs. Kalista, Warmest greetings from Swiss-Belhotel Rainforest Kuta, where nature and contemporary living meet. Thank you very much for choosing Swiss-Belhotel Rainforest Kuta during your recent stay in Bali and for taking the time to share your wonderful review. We are truly delighted to know that you enjoyed our facilities and services. Your kind words are a great motivation for our team to continuously deliver the best experience to our valued guests. We look forward to welcoming you back to Swiss-Belhotel Rainforest Kuta in the near future. Warm regards, Reallyazika Jacobus Asst Ecommerce Manager"
M***e
icon-origin-TRAVELOKA
9.0
/10
Reviewed 4 week(s) ago
The location is great for easy access, but the gym facilities need some improvement. I suggest separating the smoking and non-smoking rooms on separate floors, as the smell of cigarettes is very noticeable when passing through the hallways.
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Accommodation's Reply
14 Jul 2026
"Dear Our Valuable Guest, Warmest greetings from Swiss-Belhotel Rainforest Kuta, where nature and contemporary living meet. Thank you for taking the time to share your feedback. Please be assured that your comments have been shared with the relevant department for immediate attention and improvement, as guest satisfaction remains our top priority. We truly hope to have the opportunity to welcome you back to Swiss-Belhotel Rainforest Kuta and provide you with a much better experience in the future. Warm regards, Reallyazika Jacobus Asst Ecommerce Manager"
M***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel is clean, the food is delicious.
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1 people find it helpful
Accommodation's Reply
13 Jul 2026
"Dear Our Valuable Guest, “Warmest greetings from Swiss-Belhotel Rainforest Kuta where nature and contemporary living meet”. Thank you so much for choosing Swiss-Belhotel Rainforest Kuta as your preferred hotel for your recent holiday in Bali and thank you for taking your time to share your kind and positive feedback and appreciation for our product and services, particularly our architecture design and our food. This will be our highest motivation to serve better. Myself and team are looking forward to welcoming you back to Swiss-Belhotel Rainforest Kuta soon. Sincerely, Reallyazika Jacobus Asst Ecommerce Manager"
Diyan W. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
The hotel is strategically located in the city center. The rooms are large and comfortable. The vibe is quiet and quiet. The breakfast is varied and quite tasty. Overall, it's highly recommended.
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1 people find it helpful
Accommodation's Reply
29 Jun 2026
"Dear Mr/Ms. Diyan, Warmest greetings from Swiss-Belhotel Rainforest Kuta, where nature and contemporary living meet. Thank you very much for choosing Swiss-Belhotel Rainforest Kuta during your recent stay in Bali and for taking the time to share your wonderful review. We are truly delighted to know that you enjoyed our facilities and services, especially our room, food, staff, and ambience. Your kind words are a great motivation for our team to continuously deliver the best experience to our valued guests. We look forward to welcoming you back to Swiss-Belhotel Rainforest Kuta in the near future. Warm regards, Reallyazika Jacobus Asst Ecommerce Manager"
T***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
Located on Sunset Road, it's easy to access, and if you're driving, there's ample parking.
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Accommodation's Reply
25 Jun 2026
"Dear Our Valuable Guest, Warm greetings from Swiss-Belhotel Rainforest Kuta, Bali. Thank you for your generous review and for sharing your experience with us. We are truly pleased to know that our concept of nature-inspired comfort and our services met your expectations. Your positive feedback encourages us to continuously enhance our guest experience. We look forward to the opportunity of welcoming you back again. Yours sincerely, Reallyazika Jacobus Asst Ecommerce Manager"
K***K
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Awesome staycation, and honestly staff. Thank you so much...
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Accommodation's Reply
25 Jun 2026
"Dear Our Valuable Guest, Warmest greetings from Swiss-Belhotel Rainforest Kuta, where nature and contemporary living meet. Thank you very much for choosing Swiss-Belhotel Rainforest Kuta during your recent stay in Bali and for taking the time to share your wonderful review. We are truly delighted to know that you enjoyed our facilities and services, especially our staff. Your kind words are a great motivation for our team to continuously deliver the best experience to our valued guests. We look forward to welcoming you back to Swiss-Belhotel Rainforest Kuta in the near future. Warm regards, Reallyazika Jacobus Asst Ecommerce Manager"
Irvan
icon-origin-TRAVELOKA
8.2
/10
Reviewed 8 week(s) ago
The bed wasn't bad, but the blanket and ceiling were a bit stained. The blanket was replaced. Breakfast was lacking, and refills took a long time. They even asked for a refill of iced tea, even though they were confused. Please fix these shortcomings.
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1 people find it helpful
Accommodation's Reply
25 Jun 2026
"Dear Mr. Irvan, Warmest greetings from Swiss-Belhotel Rainforest Kuta, where nature and contemporary living meet. Thank you for taking the time to share your feedback. We are truly saddened to learn that your experience did not fully meet your expectations, and we sincerely apologize for the inconvenience you encountered during your stay. Please be assured that your comments have been shared with the relevant department for immediate attention and improvement, as guest satisfaction remains our top priority. We truly hope to have the opportunity to welcome you back to Swiss-Belhotel Rainforest Kuta and provide you with a much better experience in the future. Warm regards, Reallyazika Jacobus Asst Ecommerce Manager"
i***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Thank you for all the service, from the room, breakfast, and birthday greetings. All the facilities at Swiss-Bel Hotel are adequate.
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Accommodation's Reply
17 Jun 2026
"Dear Our Valuable Guest, Warmest greetings from Swiss-Belhotel Rainforest Kuta, where nature and contemporary living meet. Thank you very much for choosing Swiss-Belhotel Rainforest Kuta during your recent stay in Bali and for taking the time to share your wonderful review. We are truly delighted to know that you enjoyed our facilities and services, especially our food and room. Your kind words are a great motivation for our team to continuously deliver the best experience to our valued guests. We look forward to welcoming you back to Swiss-Belhotel Rainforest Kuta in the near future. Warm regards, Reallyazika Jacobus Asst Ecommerce Manager"
Marius
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.0
/10
Reviewed 9 week(s) ago
Comfortable, the only downside is the abundance of mosquitoes in the dining lobby area.
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Accommodation's Reply
08 Jun 2026
"Dear Mr. Marius, “Warmest greetings from Swiss-Belhotel Rainforest Kuta where nature and contemporary living meet”. Thank you so much for choosing Swiss-Belhotel Rainforest Kuta as your preferred hotel for your recent holiday in Bali and thank you for taking your time to share your kind and positive feedback and appreciation for our product and services, particularly our architecture design and our food. This will be our highest motivation to serve better. Myself and team are looking forward to welcoming you back to Swiss-Belhotel Rainforest Kuta soon. Sincerely, Reallyazika Jacobus Asst Ecommerce Manager"
salsah b.
icon-Business
Business
icon-origin-TRAVELOKA
6.0
/10
Reviewed 10 week(s) ago
The bathroom was extremely damp, the drain smelled and made a loud noise every time the water ran. The staff near the elevators showed no hospitality whatsoever, including those in the restaurant. The corridor carpet smelled like rotten socks. The only positive was the very friendly housekeeper, but that was it.
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1 people find it helpful
Accommodation's Reply
03 Jun 2026
"Dear Mrs. Salsah, “Warmest greetings from Swiss-Belhotel Rainforest Kuta where nature and contemporary living meet”. I am truly saddened to read your review, knowing that we have falling short in providing the highest level of hospitality. I assure you that I will personally share your constructive feedback to the appropriate hotel team for further improvement and to avoid these inconveniences from reoccurring again in the future. We look forward to having you come stay with us again in Swiss-Belhotel rainforest Kuta and to taking great care of you. We will see you soon! With warm regards, Reallyazika Jacobus Asst Ecommerce Manager"
royal b.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 12 week(s) ago
The hotel is actually nice, but when we went there the swimming pool was under maintenance, so the kids were annoyed.
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Accommodation's Reply
21 May 2026
"Dear Mr/s. Royal B, Warmest greetings from Swiss-Belhotel Rainforest Kuta, where nature and contemporary living meet. Thank you for taking the time to share your feedback. We are truly saddened to learn that your experience did not fully meet your expectations, and we sincerely apologize for the inconvenience you encountered during your stay. Please be assured that your comments have been shared with the relevant department for immediate attention and improvement, as guest satisfaction remains our top priority. We truly hope to have the opportunity to welcome you back to Swiss-Belhotel Rainforest Kuta and provide you with a much better experience in the future. Warm regards, Reallyazika Jacobus Asst Ecommerce Manager"
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Warsito c. h.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
If I go to Bali, I will definitely stay at this hotel again.
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Accommodation's Reply
11 May 2026
"Dear Mr. Warsito, Warm greetings from Swiss-Belhotel Rainforest Kuta, Bali. Thank you for your generous review and for sharing your experience with us. We are truly pleased to know that our concept of nature-inspired comfort and our services met your expectations. Your positive feedback encourages us to continuously enhance our guest experience. We look forward to the opportunity of welcoming you back again. Yours sincerely, Reallyazika Jacobus Asst Ecommerce Manager"
F***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Always happy and satisfied when staying at Swissbell. Delicious food, great atmosphere, strategic location, and very friendly and helpful staff. Thank you Swissbell. If I come to Bali again, I will stay here again.
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Accommodation's Reply
06 May 2026
"Dear Our Valuable Guest, Thank you so much for choosing Swiss-Belhotel Rainforest Kuta as your preferred hotel for your recent holiday in Bali and for wonderfully reviewing our facilities and services by our team. I am delighted to learn that everything you mentioned exceeded your expectation and how the team took care of your needs very well. Very positive and kind feedback like yours will always serve as an inspiration and motivation to our team. Myself and team are looking forward to welcoming you back to Swiss-Belhotel Rainforest Kuta soon. Sincerely, Reallyazika Jacobus Asst Ecommerce Manager"
F***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Swiss-bell is truly a name worth living. The hotel is comfortable, the staff is incredibly friendly, and the food is the Swissbell standard—delicious and varied. And this hotel truly loves to pamper its guests, as I received a free upgrade yesterday. I truly love this hotel. 🥰
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2 people find it helpful
Accommodation's Reply
04 May 2026
"Dear Our Valuable Guest, Warmest greetings from Swiss-Belhotel Rainforest Kuta, where nature and contemporary living meet. Thank you very much for choosing Swiss-Belhotel Rainforest Kuta during your recent stay in Bali and for taking the time to share your wonderful review. We are truly delighted to know that you enjoyed our facilities and services, especially our staff, room & food. Your kind words are a great motivation for our team to continuously deliver the best experience to our valued guests. We look forward to welcoming you back to Swiss-Belhotel Rainforest Kuta in the near future. Warm regards, Reallyazika Jacobus Asst Ecommerce Manager"
Ayestie R. P.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
Stayed here during Ramadan, and they also had a menu for breaking the fast for 135,000 Rupiah per person. You could bring it to your room, and there were free refills until 8 PM. Then, during sahur, the food was delivered to your room as well. The menu included fried rice, cut fruit, hot tea, and juice. It was a nice stay, the place was quiet, and the staff was friendly. I recommend this place for a day of rest 👍
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1 people find it helpful
Accommodation's Reply
14 Apr 2026
"Dear Mr/s. Ayestie , Warmest greetings from Swiss-Belhotel Rainforest Kuta, where nature and contemporary living meet. Thank you very much for choosing Swiss-Belhotel Rainforest Kuta during your recent stay in Bali and for taking the time to share your wonderful review. We are truly delighted to know that you enjoyed our facilities and services, especially our staff and food. Your kind words are a great motivation for our team to continuously deliver the best experience to our valued guests. We look forward to welcoming you back to Swiss-Belhotel Rainforest Kuta in the near future. Warm regards, Reallyazika Jacobus Asst Ecommerce Manager"
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
Already good for the experience
1 people find it helpful
Accommodation's Reply
08 Apr 2026
"Dear Our Valuable Guest, “Warmest greetings from Swiss-Belhotel Rainforest Kuta where nature and contemporary living meet”. Thank you so much for choosing Swiss-Belhotel Rainforest Kuta as your preferred hotel for your recent holiday in Bali and thank you for taking your time to share your kind and positive feedback. This will be our highest motivation to serve better. Myself and team are looking forward to welcoming you back to Swiss-Belhotel Rainforest Kuta soon. Sincerely, Reallyazika Jacobus Asst Ecommerce Manager"
B***u
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 20 week(s) ago
Strategic location, quite affordable room rates, clean rooms, quite friendly service.
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1 people find it helpful
Accommodation's Reply
26 Mar 2026
"Dear Our Valuable Guest, “Warmest greetings from Swiss-Belhotel Rainforest Kuta where nature and contemporary living meet”. Thank you so much for choosing Swiss-Belhotel Rainforest Kuta as your preferred hotel for your recent holiday in Bali and thank you for taking your time to share your kind and positive feedback. This will be our highest motivation to serve better. Myself and team are looking forward to welcoming you back to Swiss-Belhotel Rainforest Kuta soon. Sincerely, Reallyazika Jacobus Asst Ecommerce Manager"
G***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
It's close to everywhere you want to go, and the staff are also friendly.
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1 people find it helpful
Accommodation's Reply
26 Mar 2026
"Dear Our Valuable Guest, Warmest greetings from Swiss-Belhotel Rainforest Kuta, where nature and contemporary living meet. Thank you very much for choosing Swiss-Belhotel Rainforest Kuta during your recent stay in Bali and for taking the time to share your wonderful review. We are truly delighted to know that you enjoyed our facilities and services, especially our Staff. Your kind words are a great motivation for our team to continuously deliver the best experience to our valued guests. We look forward to welcoming you back to Swiss-Belhotel Rainforest Kuta in the near future. Warm regards, Reallyazika Jacobus Asst Ecommerce Manager"
Number of reviews per page
20
40

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