Awila Villas Kuta

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Overall Ratings & Reviews Awila Villas Kuta

Traveloka (263)
Other sources (35)
8.0
Very Good
From 263 reviews
Provided by travelers on
Cleanliness

8.0

Room Comfort

8.1

Meal

7.7

Location

8.1

Service and Facilites

8.2

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Distance to City Center (2)
Hotel Area (2)
Taste (2)
Surroundings (1)
Accessibility (1)
Staff Friendliness (1)
Ambiance (1)
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Bedroom (1)
Bathroom (1)
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Traveler Reviews Awila Villas Kuta

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Customer reviews
A***a
icon-Leisure
Leisure
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5.3
/10
Reviewed 17 week(s) ago
Unfortunately this was not a great experience for our girls trip this year. The Villas were old and rundown, not like the pictures at all. None of our doors actually locked and neither safe had batteries either. Every time we left, we were scared our things might get stolen. The staff were very friendly but seemed like they didn't know how to sort issues. Their fridge door was broken so we couldn't put anything on the bottom door shelf. We never had hot water and they sent someone to look at it. He turned taps on and off then said he'd be backin 10 minutes, but we never saw him again. We did notice that if we had wet hair and laid on the bed using the pillows, black dots that looked like mold appeared on them. This happened to two of the girls on 4 pillows total! Unfortunately the pool was disgustingly green and growing algae by the end of the trip, and we couldn't use it the last few days. No one cleaned the pool once. The bed linens were never changed or cleaned the whole week were there. They only remade the beds. Sometimes they left rubbish around even after "cleaning". We booked for 5 people but only received 3 sets of towels, we had to ask for extra, but they only gave us extra pool towels and not extra for the shower. During their cleaning, they didn't replace toilet paper when it was empty. I had to specifically ask for more toilet paper. The breakfast always arrived cold and the food you can order was small portions for what you and also arrived cold. It's probably not the worst out there, but will not be staying here again!
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Accommodation's Reply
18 Aug 2025
Dear Ms. Alicia, Thank you very much for sharing your detailed feedback with us. We truly regret to hear that your recent stay did not meet your expectations, and we sincerely apologize for the inconvenience you and your friends experienced during your trip. We are very sorry for the issues you encountered regarding the villa condition, amenities, housekeeping, and facilities. Please be assured that your comments have been shared with our management team so we can address these matters and improve our service moving forward. Regarding the swimming pool, we would like to kindly clarify that the condition occurred because we followed your special request not to treat the pool with chemicals due to your allergy concern. While we fully understood and respected your request, we also tried to explain that in our area (Legian), the water’s pH level requires specific treatment to maintain its clarity and cleanliness. Unfortunately, without this treatment, the water quality can be affected during your stay. Once again, we apologize for the discomfort caused and we greatly appreciate your feedback, as it helps us to improve. We hope we may have the opportunity to welcome you back in the future and provide you with a much better experience. Sincerely, Awila Villas Kuta
N***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 52 week(s) ago
The room is very comfortable! Nice! And clean! Too bad the breakfast is very very dull
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1 people find it helpful
Accommodation's Reply
16 Dec 2024
Dear Nur, Thank you very much for your review! We are glad to hear that you felt comfortable, satisfied with the cleanliness of our room. We apologize if your breakfast experience was not satisfactory. Your feedback means a lot to us, and we will continue to strive to improve the quality of our services. We look forward to welcoming you back again in the future! Warm regards, Awila Villas Kuta
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Y***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 71 week(s) ago
The place is nice, clean, the staff is friendly, really suitable for a family holiday. It's just that the food is a bit less delicious but overall it's recommended 👍.
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1 people find it helpful
Accommodation's Reply
26 Jul 2024
Dear Ms. Yanti, Warm greetings from Awila Villas Kuta. First of all, thank you for staying with us and thank you for the rating and feedback. We are sorry to hear that you are not satisfied with our breakfast. Please be assured that your feedback is very valuable to us in order to improve our product and we kindly ask you to accept our apology. We will always try our best to give an excellent service for our beloved guest. We hope to accommodate you again at Awila Villas Kuta your private pool villa gateaway in Bali. Thank you for your kind support and sharing. Have a beautiful day. Sincerely, Awila Villas Kuta
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Noor A.
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8.5
/10
Reviewed 101 week(s) ago
Friendly villa crew+delicious food.+strategic location.
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2 people find it helpful
Accommodation's Reply
09 Jan 2024
Dear Ms. Noor, Thank you for choosing to stay with us at Awila Villas Kuta and for taking the time to share your good review. We are glad to read your review that was really flattered us and details. We always do our best and put our heart in creating unforgettable happy memories to all our guests. Start from the staff who really attentive and fully details. Thank you very much once again for your trust to us and we could not wait to have you again at Awila Villas Kuta. Warm regards, Awila Villas Kuta The Wina Resort and Management
Natashya A. D.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 136 week(s) ago
Waited a long time for check-in because it was past 2 o'clock still waiting because while it was cleaned when I entered it was still dirty, there were spots on the bathroom floor, it smelled rotten, the pool was dirty, the table and chairs in the living room were dusty, the hot water didn't work and he said he had to report if not report not repaired.
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2 people find it helpful
Enloy F.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 178 week(s) ago
For the price of 3 rooms, it is cheap, not satisfied with the blankets, towels are dirty, kitchen utensils are dirty. No rejuvenation. It's worth replacing the equipment.
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1 people find it helpful
Accommodation's Reply
13 Jul 2022
Dear Ms. En, Thank you for sharing your feedback during your stay at Awila Villa :) Sorry for the inappropriate facilities, in the future we will improve, especially in terms of facilities. Thank you
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angga andriansyah
icon-origin-TRAVELOKA
9.7
/10
Reviewed 179 week(s) ago
Very good place to recommend.
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3 people find it helpful
Accommodation's Reply
13 Jul 2022
Dear Mr. Angga Thank you for the feedback during your stay at Awila Villa. We are waiting for your arrival at another time. Thank you
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puri p.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 195 week(s) ago
Fun, suitable for a busy staycation. Close to the culinary center.
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3 people find it helpful
Kelvin L.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 207 week(s) ago
For a nice and comfortable atmosphere, at least for the AC part, you can pay attention to it before guests check in.
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1 people find it helpful
Rory F.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 212 week(s) ago
Kami sekeluarga sangat senang menginap di sini, dengan pelayanan ramah, dan fasilitas yang bersih, serta sistem cluster yang tidak terganggu dengan pengunjung lain, recommended pokoknya untuk keluarga.
3 people find it helpful
Gold
icon-origin-TRAVELOKA
6.1
/10
Reviewed 262 week(s) ago
No amenities, no hot water, broken wardrobe, broken tv in living room. It have 3 rooms, so will suit for family stay
1 people find it helpful
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Ricki A. A.
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8.5
/10
Reviewed 266 week(s) ago
Nice rooms, great dancing facilities.
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5 people find it helpful
Gim D. L.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 268 week(s) ago
very clean and comfortable ❤ it's a shame there is a time limit with the partner 😜
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3 people find it helpful
Ajheng w. a.
icon-Family
Family
icon-origin-TRAVELOKA
6.0
/10
Reviewed 297 week(s) ago
rooms like not prepared, the gas is very clean, especially when it's quiet, so we are starving, there are no restaurants, no employees. hot water does not work, toiletries are completely non-existent (toothbrushes, soap) poor service. regret staying at this villa
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11 people find it helpful
Nova S.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 312 week(s) ago
For just two of us, the pool is quite big eventhough we have no chance to swim there. Breakfast is excluded and the place is quite far from the main road so it’s take a while to get food, especially of you have no plan to rent a bike or car. The bed is comfortable, AirCon works fine, and the staff are welcoming and friendly. Here’s the minus, the flush is not working properly. We chose not to have a sh*t there because we don’t want make a mess in the toilet. And we can’t locked the doors as well. The place facility seems old. Overall, I would like to give 2,5 out of 5. Its not so bad for one night stay.
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7 people find it helpful
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Sitiaminah
icon-Romantic
Romantic
icon-origin-TRAVELOKA
8.5
/10
Reviewed 315 week(s) ago
The villa is comfortable, the place is quiet, clean, the employees are also friendly, this place is a place that I never forget, a very extraordinary moment, thank you, we will come back again, see you next.
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4 people find it helpful
Desriyanti A.
icon-Family
Family
icon-origin-TRAVELOKA
5.5
/10
Reviewed 317 week(s) ago
The room was hot 2 and dusty until moving room 3 times it remained hot, the AC was not cold. Breakfast too hour. 8. for heavy food. Though breakfast should be ready at 6 o'clock as usual. And the breakfast also has an additional charge of 150 thousand rupiahs / person, which is a continental breakfast, which rules the breads that come in fresh bread purchased at Indomaret that are usually roasted and cooked. The price of the villa is quite expensive but the service is lacking.
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5 people find it helpful
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Yohanes H.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 318 week(s) ago
Cleanliness was poor, air conditioner in the room was not cold. TV channels was very bad, no basic channels and broken
8 people find it helpful
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Dewa C.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
9.7
/10
Reviewed 323 week(s) ago
We love stay here ❤️ staff very kind And will back again to here
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Andi A.
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Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 323 week(s) ago
Excellent staff services, nice villas but the cleanliness need more attention
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