Novotel Tangerang
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Overall Ratings & Reviews Novotel Tangerang
Traveloka (2,111)
Other sources (356)
8.7
Very Good
From 2,111 reviews
Provided by travelers on
Cleanliness
8.9
Room Comfort
8.9
Meal
8.7
Location
8.9
Service and Facilites
8.8
People often mention about Novotel Tangerang
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Bathroom (31)
Hotel Area (31)
Accessibility (30)
Ambiance (30)
Bedroom (30)
Staff Friendliness (29)
Room Space (29)
Surroundings (27)
Variety (27)
Family Friendly (26)
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Traveler Reviews Novotel Tangerang
Number of reviews per page
20
40
Customer reviews
t***i
Leisure
10.0
/10
Reviewed 3 day(s) ago
The location is easy to access, close to the mall, the rooms are clean, comfortable, and spacious, and there's a lounge bar for relaxing while swimming. The food is plentiful and delicious. It's a highly recommended place to stay.
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D***y
Staycation
10.0
/10
Reviewed 1 week(s) ago
Big thanks to Novotel Tangerang for their excellent service and excellent facilities. 😍
Everything was as requested. ✨
My son was so happy to receive a birthday surprise from Novotel. 🥳
I'll definitely stay here again next time because it's easy to find food, just go to the mall through the hotel entrance. 💖
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AR
Aliya R.
8.5
/10
Reviewed 2 week(s) ago
Thanks for giving birthday treats!!
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Verified Traveler
Business
8.4
/10
Reviewed 2 week(s) ago
Overall, it's good. However, the service and friendliness of the male restaurant staff doesn't reflect Novotel's class.
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Cardo P.
Business
9.4
/10
Reviewed 2 week(s) ago
I have already booked a long time ago... When I checked in, my room was changed to a smoking room... because the room was full... please pay attention to this...
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M***d
10.0
/10
Reviewed 6 week(s) ago
The coolest and most beautiful Novotel Tangerang. The rooms, service, and facilities are excellent. Convenient access to the mall, easy access to food, and more.
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Accommodation's Reply
23 Sep 2025
Dear Guest,
Warmest Greeting from Novotel Tangerang! It is always a pleasure to receive positive feedback.
We are happy to know that you are enjoyed and satisfied with our facilities, location.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Novotel Tangerang
C***a
Leisure
10.0
/10
Reviewed 9 week(s) ago
The hotel's location is very strategic, close to the mall and easy to access. The cleanliness is excellent, and the staff are very friendly. The breakfast menu is very varied and delicious. 👍😊😁
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Accommodation's Reply
15 Sep 2025
Dear Guest,
Warmest Greeting from Novotel Tangerang!
It is always a pleasure to receive positive feedback. I will share your comments with our team.
I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Novotel Tangerang
NM
Niavara M.
Staycation
10.0
/10
Reviewed 11 week(s) ago
Very satisfied...
Highly recommended to share with relatives and friends
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Accommodation's Reply
25 Aug 2025
Dear Niavara M.
Warmest Greeting from Novotel Tangerang! It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Novotel Tangerang
NM
Niavara M.
Staycation
10.0
/10
Reviewed 11 week(s) ago
I really like staying here, it's clean, the service is very friendly. I felt safe and comfortable while staying at Novotel Tangerang.
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Accommodation's Reply
25 Aug 2025
Dear Niavara M.
Warmest Greeting from Novotel Tangerang! It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Novotel Tangerang
Y***i
Business
10.0
/10
Reviewed 13 week(s) ago
The hotel is close to the center of activity and very comfortable.
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Accommodation's Reply
08 Aug 2025
Dear Guest,
Warmest Greeting from Novotel Tangerang! It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Novotel Tangerang
v***n
Staycation
10.0
/10
Reviewed 14 week(s) ago
Strategic location, delicious food, friendly service. Keep improving! Next time, I'll visit with my family.
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1 people find it helpful
Accommodation's Reply
08 Aug 2025
Dear Guest,
Warmest Greeting from Novotel Tangerang! It is always a pleasure to receive positive feedback.
I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Novotel Tangerang
ZA
Zaenal A.
Transit
10.0
/10
Reviewed 18 week(s) ago
👍
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1 people find it helpful
Accommodation's Reply
09 Jul 2025
Dear Guest, Warm greetings from Novotel Tangerang! Thank you for your positive review of our hotel. We are confident that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Best regards, Novotel Tangerang.
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E***y
Leisure
10.0
/10
Reviewed 19 week(s) ago
The first day I couldn't get a connecting room, but thank God on the 2nd & 3rd day, the receptionist tried and got one... Thank you, Sis.
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Accommodation's Reply
09 Jul 2025
Dear Guest, Warm greetings from Novotel Tangerang! Thank you for your positive review of our hotel. We are confident that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. We hope that your next visit will be as pleasant as the previous one. Best regards, Novotel Tangerang.
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N***e
9.3
/10
Reviewed 19 week(s) ago
Except the soundproof room (I suggest not to choose the room facing the main road), the rest just so super during my stay. Thanks Novotel!
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Accommodation's Reply
23 Jun 2025
Dear Guest,
Warmest Greeting from Novotel Tangerang!
It is always a pleasure to receive positive feedback. I will share your comments with our team, We are happy to know that you are enjoyed your stay and satisfied with your experienced stay at out hotel.
I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Novotel Tangerang
E
Elin
10.0
/10
Reviewed 22 week(s) ago
best request!!! thx u novotel,super friendly 😍😍😍 my fav Spot Resto!
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Accommodation's Reply
09 Jun 2025
Dear Guest,
Warmest Greeting from Novotel Tangerang,
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Novotel Tangerang
I***n
Staycation
10.0
/10
Reviewed 22 week(s) ago
Stayed in the executive room, very spacious and comfortable. The staff is very friendly. The breakfast is delicious.
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Accommodation's Reply
04 Jun 2025
Dear Guest, Warm greetings from Novotel Tangerang! Thank you for your positive review of our hotel. We are confident that this feedback will serve as motivation for all our staff as we strive to continuously improve the quality of our services. We hope that your next visit will be as satisfying as the previous one. Best regards, Novotel Tangerang
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S***i
Leisure
10.0
/10
Reviewed 22 week(s) ago
The check-in and out process was fast and pleasant.
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Accommodation's Reply
04 Jun 2025
Dear Guest, Warm greetings from Novotel Tangerang! Thank you for your positive review of our hotel. We are confident that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. We hope that your next visit will be as pleasant as the previous one. Best regards, Novotel Tangerang.
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A***s
10.0
/10
Reviewed 23 week(s) ago
Good. Thank you. Strategic. Many access.
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2 people find it helpful
Accommodation's Reply
28 May 2025
Dear Guest, Warm greetings from Novotel Tangerang! Thank you for your positive review of our hotel. We are confident that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. We hope that your next visit will be as pleasant as the previous one. Best regards, Novotel Tangerang.
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fannia
9.7
/10
Reviewed 25 week(s) ago
For everything is good. When at the pool the towels ran out and were still in the laundry, there should be a solution to this problem. Then when the receptionist checked in, it said 1 room can get free parking for 1 vehicle, when the next day I asked for a stamp, it said it had changed again. 1 room 1 vehicle, please clarify so as not to confuse customers.
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Accommodation's Reply
28 May 2025
Dear Guest, Warm greetings from Novotel Tangerang! Thank you for your willingness to give a positive review to our hotel. We apologize if your stay experience did not meet your expectations, we will inform the relevant team regarding the input submitted so that it can be used as our evaluation material so that it does not happen again in the future. We are sure that this feedback will be a motivation for all our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as satisfying as the previous visit. Best regards, Novotel Tangerang.
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I***s
Business
8.5
/10
Reviewed 28 week(s) ago
The best hotel in Tangerang business district.
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1 people find it helpful
Accommodation's Reply
21 Apr 2025
Dear Guest, Warm greetings from Novotel Tangerang! Thank you for your positive review of our hotel. We are confident that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. We hope that your next visit will be as pleasant as the previous one. Best regards, Novotel Tangerang.
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Number of reviews per page
20
40
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