8.3
Very Good
From 315 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.4

Meal

8.0

Location

8.4

Service and Facilites

8.2

People often mention about Vivatel Kuala Lumpur
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Distance to City Center (2)
Staff Friendliness (2)
Accessibility (1)
Wifi (1)
Ambiance (1)
Bedroom (1)
Bathroom (1)
Taste (1)
Variety (1)
In-room Dining (1)
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Traveler Reviews Vivatel Kuala Lumpur

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40
Customer reviews
S***n
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Leisure
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10.0
/10
Reviewed 3 week(s) ago
The hotel staff is very friendly. The location is also strategic.
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l***a
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9.2
/10
Reviewed 28 week(s) ago
The hotel is comfortable but a bit far from Bukit Bintang, so it's expensive, don't use Grab, but the service is good, you can leave your luggage, many tourists stay here, the food in the restaurant has a lot of variations but the taste is a bit lacking but the restaurant staff is responsive if you request this and that. There is a tax of RM 10 and there is a deposit
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1 people find it helpful
S***i
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7.9
/10
Reviewed 36 week(s) ago
Check in takes 45 minutes, staff are lazy
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Thomas Fantini
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8.5
/10
Reviewed 81 week(s) ago
Good stay with kids, comfort place, and near to the centre.
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Mei A. M.
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8.5
/10
Reviewed 89 week(s) ago
Good, cekin cepat, nyampe hotel langsung bisa dapat kamar,
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NIK ARIFIN NIK MUSTAPHA
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6.4
/10
Reviewed 95 week(s) ago
The room I stayed in was on level 12, I couldn't sleep at night, the music from below was too loud, the room shook with the sound of the woofer. I told the reception he said it was from a nearby disco.
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1 people find it helpful
kc tan
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10.0
/10
Reviewed 109 week(s) ago
Dear. I'm writing this review to wholeheartedly recommend a hotel I recently stayed at, which left a lasting impression on me-it truly was an impeccable and perfect accommodation experience! I was fortunate enough to choose this hotel as my home away from home during my trip, and from check-in to check-out, the entire process left me more than satisfied. First and foremost, I must commend the hotel staff. They excelled in every aspect of their roles, whether at the front desk or in room service. They were always friendly, welcoming, and highly professional. No matter what request or inquiry I had, they went above and beyond to assist me, making me feel right at home. This level of attentive care made my stay all the more pleasant and stress-free. Next, the hotel's facilities and decoration were simply outstanding. The rooms were spacious, bright, and adorned with a perfect blend of simplicity and modern elegance. The beds were incredibly comfortable and provided me with a peaceful haven for a restful night's sleep. The bathroom amenities were top-notch, offering a range of high-quality bath products, allowing me to fully unwind and relax. The hotel's public areas were also beautifully designed, exuding a contemporary ambiance. Additionally, the restaurant and gym facilities left me thoroughly satisfied. The hotel's location was also highly convenient, being close to numerous attractions and transportation hubs. It was easy for me to reach the city center and other tourist spots, which greatly enhanced the overall convenience of my trip. Lastly, I must emphasize the hotel's breakfast. It was one of the best breakfasts I have ever had! The hotel offered a diverse array of culinary delights, including traditional local dishes and international cuisines. The quality and flavors of the food were exceptional, providing me with a delightful start to each and every day. In conclusion, I highly recommend this hotel to all travelers. Whether for business or leisure, this establishment is the perfect choice. With its top-notch service, world-class facilities, convenient location, and mouthwatering breakfast, this hotel guarantees an unforgettable experience for all guests. Don't miss out on the opportunity to indulge in their hospitality and make your trip even more memorable!
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Accommodation's Reply
13 Sep 2023
Dear Kc Tan, Thank you for leaving us such a wonderful review! We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Kind wishes, The Management
NUR R. B. M.
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6.9
/10
Reviewed 113 week(s) ago
Cannot sleep well because of music noise from the club.
1 people find it helpful
Guest
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9.7
/10
Reviewed 115 week(s) ago
Very fun, access to near klcc.
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ARVIN VICTOR MARULI
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10.0
/10
Reviewed 123 week(s) ago
Very enjoy room with cleanliness, comfort and satiafied.
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intan lim
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10.0
/10
Reviewed 124 week(s) ago
Clean service ok full breakfast.
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1 people find it helpful
intan lim
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10.0
/10
Reviewed 124 week(s) ago
Clean rooms, satisfying service, economical laundry, many types of breakfast, anywhere easy going by grab, around the Nasi Kandar hotel.
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1 people find it helpful
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Tappayom B.
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9.1
/10
Reviewed 140 week(s) ago
ห้องพักสะอาด สวย เตียงนอนดี พนักงานบริการดี ทุกอย่างดีอาหารมื้อเช้าโดยรวมโอเคเหมาะกับราคา แนะนำคะ มาครั้งแรกอาจจะสับสนกับทางเข้า ออก ที่จอดรถ 😅
1 people find it helpful
Stephanie
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9.7
/10
Reviewed 143 week(s) ago
Staff are friendly, location is easy to access, rooms are clean. Very recommended.
1 people find it helpful
Heng Liew Choo
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8.4
/10
Reviewed 151 week(s) ago
Many menu variants for bfast. Hotel design is good, but poor maintenance. Many space for Parking - Refrigerator is broken, call maintenance and they will replace it with a refrigerator that can work. - The pillow case smells bad, call Housekeeping, they change 1 set once and change the bed cover.
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Ma Fif
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8.5
/10
Reviewed 158 week(s) ago
Breakfast ok👍. Very friendly.
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Nursyifa B. B.
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5.7
/10
Reviewed 194 week(s) ago
The room is nice but the amenities like cotton bud has been used. But they put back inside the plastic. This is very disgusting.
4 people find it helpful
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Mohd F. B. H.
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6.0
/10
Reviewed 204 week(s) ago
For smokers, please come to this hotel Ler.
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Kean C. Y.
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9.7
/10
Reviewed 204 week(s) ago
Clean, Comfortable, strategic location. Good Kuala Lumpur city view.
2 people find it helpful
Mohd Z. B. A. A.
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8.5
/10
Reviewed 207 week(s) ago
Nice hotel, nice staff. Good environment. Everything was smooth.
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