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People often mention about Hotel Grand Continental Kuching
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Room Space (16)
Bedroom (15)
Distance to City Center (13)
Hotel Area (13)
Staff Friendliness (12)
Bathroom (11)
Check-in/out Time (10)
Surroundings (9)
Family Friendly (8)
Ambiance (8)
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Traveler Reviews Hotel Grand Continental Kuching
Number of reviews per page
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40
Customer reviews
M***d
Leisure
9.4
/10
Reviewed 1 week(s) ago
Affordable rooms offer stunning city views, and excellent hotel facilities.
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DK
Dan K.
Leisure
8.8
/10
Reviewed 2 week(s) ago
This is an old hotel that would need renovation and upgrade. They are still using keys to open the room. Do note that you have to pay an extra RM10.00 for each night's stay if you are a foreigner. There is no gym and the pool looked like it has not been used for some time. However, the hotel location is excellent. There are many coffee shops selling traditional and delicious food around the hotel. It is also about a 10 to 15 minutes' walk to the famous river walk and shops. The famous Cylonese Cheese Nan shop is within a 10 min walk. There are also many nice restaurants serving delicious and wallet-friendly food. The staff are also very friendly and helpful.
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D***d
Leisure
9.1
/10
Reviewed 2 week(s) ago
The deluxe family room is spacious. All of the hotel staff are very friendly. Breakfast is tasty and the variety is enough to keep stomach full. Plenty of car parks available, including basement.
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G***y
9.4
/10
Reviewed 4 week(s) ago
The hotel staff are very friendly, especially the gentlemen, very helpful.
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MS
Markus S.
10.0
/10
Reviewed 10 week(s) ago
Recommended Hotel at Kuching ❤️
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R***i
8.5
/10
Reviewed 11 week(s) ago
Large room, beautiful view, all staff are nice, location is close to the waterfront.
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i***a
9.4
/10
Reviewed 12 week(s) ago
Definitely will come back here, such a hidden piece with an affordable cost. Spacious, clean, great hospitality, just a kilometer from waterpark
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A***h
8.2
/10
Reviewed 16 week(s) ago
Hotel is quite old, there is a need for upgrading the hotel
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RT
Romy T.
10.0
/10
Reviewed 18 week(s) ago
Ample parking, spacious hotel rooms and clean toilets
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Asep s.
Business
10.0
/10
Reviewed 27 week(s) ago
Comfortable, affordable, good service. Spacious and comfortable rooms.
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1 people find it helpful
Verified Traveler
8.5
/10
Reviewed 28 week(s) ago
The staffs are very friendly and helpful at reception counter. In general, it's a classic and old-style hotel interior, but clean. Spacy room to fix extra additional bed too. However, the room tv screen is a bit broken.
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Mb
Munaliza b. I.
Staycation
8.5
/10
Reviewed 29 week(s) ago
The intimacy of the feet and service.
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1 people find it helpful
Accommodation's Reply
10 Dec 2025
Dear Ms Munaliza, thank you so much for your lovely review! We are delighted to hear that you found your stay comfortable, calm and cozy. Your kind words mean a lot to us, and we look forward to welcoming you back soon. Best of regards from our team at Hotel Grand Continental Kuching.
DT
Dtango T.
Staycation
6.4
/10
Reviewed 29 week(s) ago
Staff were friendly & helpful but housekeeping & cleanness can be improved
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Accommodation's Reply
10 Dec 2025
Dear Mr Dtango, we truly appreciate you taking the time to share such a wonderful review and the rating! We're so happy you enjoyed your stay with us. It's great to know it contributed to your positives experience. And thank you for choosing us. We appreciate your support! We look forward to your next stay with us. Regards from our team at Hotel Grand Continental Kuching.
W***n
8.8
/10
Reviewed 35 week(s) ago
Worth hotel with this price. Even a bit old hotel but room so clean.. recommend to stay. Walking to waterfront area
1 people find it helpful
Accommodation's Reply
10 Dec 2025
Dear Guest, thank you for taking the time to leave us a positive review. We really appreciate your kind word with excellent. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We look forward to welcoming you back to stay with us in the near future. Best of regards from our team at Hotel Grand Continental Kuching.
S***o
8.5
/10
Reviewed 36 week(s) ago
Definitely will come back near to city spacious room
1 people find it helpful
Accommodation's Reply
10 Dec 2025
Dear Guest, we truly appreciate you taking the time to share your experience. Thank you so much for the rating, we really appreciate it. Thank you for highlighting our spacious room and the hotel location. We are so happy to know that you and your family enjoyed staying with us. We love seeing our guests enjoy their time with us. It truly makes our day. We look forward to welcoming you back to stay with us again. Thank you for choosing us.
CA
Connie A. F. P.
Leisure
8.8
/10
Reviewed 42 week(s) ago
The food is excellent. Room is big.
1 people find it helpful
Accommodation's Reply
13 Oct 2025
Dear Ms Connie, thank you for taking the time to leave us a review and for sharing your feedback with us. and thank you so much for the 8.8/10 star rating you gave us. We really appreciate it. Thank you for highlighting our spacious room . Your feedback is highly valued and will help us improve our services. Looking forward for your next stay with us. Regards from our team at Hotel Grand Continental Kuching.
FLORINA A. S.
Staycation
10.0
/10
Reviewed 42 week(s) ago
Excellent. Friendly staff, cleanliness, conducive, and food varieties.
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Accommodation's Reply
13 Oct 2025
Dear Ms Florina ,thank you for taking the time to leave such a great review and thank you so much for 10 out of 10 rating that you gave us. Your kind words about our friendly staff and clean room our day. We are dedicated to providing you excellent service and are so happy that we met your expectations. We're looking forward to making your day once more when you come and stay with us at Hotel Grand Continental Kuching.
I***l
Leisure
8.5
/10
Reviewed 49 week(s) ago
The staff were really helpful and friendly
1 people find it helpful
Accommodation's Reply
13 Oct 2025
Dear Guest, thank you for your kind and positive review. Thank you so much for the 8.5 out of 10 rating you gave us. We are delighted to know that you found your room comfortable and to your liking. Our goal is to provide a relaxing environment for our guests, and we are glad we achieved this for you. We look forward to welcome you back to stay with us in the near future. Best of regards from our team at Hotel Grand Continental Kuching!
P***R
Business
6.2
/10
Reviewed 52 week(s) ago
the air-cond is very bad. we have to change the room at 1:05am due to the unfunction air conditional. very hot. we change to the new room, almost the same condition. we urged the hotel to renew all the facilities system. it is very old.
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Accommodation's Reply
10 Dec 2025
Dear Guest, thank you for leaving us a review. We sincerely apologize for the disappointing experience you had with our room air conditioning. We pride ourselves on providing excellent customer service, and it's clear we missed the mark in your case. We will use your comments to make improvement s and ensure a more efficient experience for all our guests in the future. Thank you again for your feedback and for choosing Hotel Grand Continental Kuching.
k***a
Leisure
10.0
/10
Reviewed 61 week(s) ago
Can walk to Kuching statue or waterfront
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1 people find it helpful
Accommodation's Reply
10 Dec 2025
Dear Guest, thank you so much for the wonderful feedback. We're so happy you enjoyed your stay with us. It's great to know it contributed to your positives experience. And thank you for choosing us. We appreciate your support! We look forward to your next stay with us. Regards from our team at Hotel Grand Continental Kuching.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia