Traveloka (530)
Other sources (980)
8.8
Very Good
From 530 reviews
Provided by travelers on
Cleanliness
9.1
Room Comfort
9.0
Meal
8.3
Location
8.8
Service and Facilites
8.8
People often mention about Hotel Terrace at Kuta
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Staff Friendliness (13)
Bedroom (13)
Bathroom (12)
Hotel Area (12)
Surroundings (11)
Ambiance (11)
Accessibility (10)
Distance to City Center (7)
Wifi (7)
Family Friendly (6)
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Traveler Reviews Hotel Terrace at Kuta
Number of reviews per page
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40
Customer reviews
va
vika a.
Leisure
9.4
/10
Reviewed 3 day(s) ago
I would recommend this hotel to my colleagues and family. It's strategically located to Kuta Beach, just a 10-minute walk away. The staff is very friendly, and the service is fast. For the price, it's definitely worth it. The rooms are spacious, and the hotel is beautiful enough for photos.
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A***a
Staycation
10.0
/10
Reviewed 5 day(s) ago
Clean hotel, clean swimming pool, comfortable for resting
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KP
Khoirunisa P. P.
9.4
/10
Reviewed 7 week(s) ago
The hotel staff is very friendly, from the receptionist to the security, everyone is friendly.
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1 people find it helpful
m***d
Business
9.1
/10
Reviewed 12 week(s) ago
The hotel staff were responsive and very friendly, the AC in this room was a bit slow to cool down (the first one cooled down quickly), there were no power outlets on the table (different from the previous room, even though this was a higher class room)
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2 people find it helpful
Accommodation's Reply
28 Apr 2025
Dear Sir/Madam. Warmest Greetings from Hotel Terrace in Kuta.! Thank you for staying at Hotel Terrace at Kuta during your visit to Bali. We are very grateful to receive your kind feedback. I will convey your comments to our team as an encouragement to all our staff in our efforts to continuously improve the quality of our services and your feedback will certainly be taken into account. We thank you very much for your support and look forward to welcoming you back with us at Hotel Terrace in Kuta Bali. Sincerely, Management
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AM
Agung M. P.
Leisure
8.2
/10
Reviewed 13 week(s) ago
The hotel staff is very friendly and helpful during check-in. Recommend deluxe room with pool access. Nice.
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1 people find it helpful
Accommodation's Reply
28 Apr 2025
Dear Mr. Agung, Warmest Greetings from Hotel Terrace in Kuta.! Thank you for staying at Hotel Terrace at Kuta during your visit to Bali. We are very grateful to receive your kind feedback. I will convey your comments to our team as an encouragement to all our staff in our efforts to continuously improve the quality of our services and your feedback will certainly be taken into account. We thank you very much for your support and look forward to welcoming you back with us at Hotel Terrace in Kuta Bali. Sincerely, Management
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A***I
5.6
/10
Reviewed 28 week(s) ago
The security guard reprimanded him impolitely. What's wrong with approaching him?
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3 people find it helpful
Accommodation's Reply
10 Jan 2025
Dear Madam. Warmest Greetings from Hotel Terrace in Kuta.! We are very grateful and welcome your feedback. We are very sorry to hear that your experience did not meet your expectations and that we failed to achieve our goal of pleasing our customers to the fullest. All the things you mentioned in this review are being reviewed and necessary actions will be taken to improve the points that need improvement. Once again, we would like to apologize for the unpleasant experience you had and we hope to earn your trust for your next visit once you are in Bali. We thank you very much for your support and look forward to welcoming you back with us at Hotel Terrace in Kuta Bali. Warm Regards. Management
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FI
Farina I.
5.8
/10
Reviewed 28 week(s) ago
Premium room at the end like that. The inn is not very comfortable. The toilet water is very small
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1 people find it helpful
Accommodation's Reply
10 Jan 2025
Dear Mrs. Ira. Warmest Greetings from Hotel Terrace in Kuta.! We are very grateful and welcome your feedback. We are very sorry to hear that your experience did not meet your expectations and that we failed to achieve our goal of pleasing our customers to the fullest. All the things you mentioned in this review are being reviewed and necessary actions will be taken to improve the points that need improvement. Once again, we would like to apologize for the unpleasant experience you had and we hope to earn your trust for your next visit once you are in Bali. We thank you very much for your support and look forward to welcoming you back with us at Hotel Terrace in Kuta Bali. Warm Regards. Management
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A***g
10.0
/10
Reviewed 29 week(s) ago
food is not varied the rest is ok
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6 people find it helpful
A***g
9.3
/10
Reviewed 29 week(s) ago
breakfast menu lacks variety
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2 people find it helpful
JM
Joice M.
Staycation
10.0
/10
Reviewed 32 week(s) ago
perfect getaway here.. comfortable and strategic place
2 people find it helpful
m***d
Business
9.4
/10
Reviewed 35 week(s) ago
Good staff, close to everywhere (beachwalk, legian, kuta beach etc.), the room is quite spacious, clean, the bathroom is also clean, the shower is strong and the hot water is guaranteed, the price is very affordable but don't order suddenly because it often sells out, there are many mini markets around, there is a proper swimming pool.
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3 people find it helpful
MW
Maria W.
Business
10.0
/10
Reviewed 48 week(s) ago
Really clean. God willing, if you go to Bali, you will stay here again.
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N***a
8.8
/10
Reviewed 52 week(s) ago
The hotel is clean and comfortable, the staff is friendly, very helpful when there are complaints and responded quickly, the hotel location is also strategic.
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A***I
Leisure
8.2
/10
Reviewed 54 week(s) ago
Due to certain circumstances I had to re-schedule but unfortunately the hotel was non-rescheduled, it's okay, next time I'll stay here :).
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2 people find it helpful
C***l
Leisure
9.3
/10
Reviewed 56 week(s) ago
Comfortable, clean, love living here.
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3 people find it helpful
Ei
Eliza i. m.
Leisure
10.0
/10
Reviewed 57 week(s) ago
Have stayed at this hotel 3 times. Everything is good. Near laundry and many minimarkets and shops near this hotel. The staff are friendly. The room is clean. Recommended.
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5 people find it helpful
R***e
Leisure
9.7
/10
Reviewed 59 week(s) ago
I chose a room in front of the pool. The room was comfortable and clean.
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2 people find it helpful
r***a
Leisure
9.4
/10
Reviewed 59 week(s) ago
The hotel is very close to everywhere, clean pool, clean rooms, clean hotel area. Highly recommend it here. Awesome
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1 people find it helpful
Abdulaziz m. A.
Leisure
10.0
/10
Reviewed 60 week(s) ago
Dear Hotel God Aziz 4/28/2024
..5/2/2024 Bali The hotel is excellent. I recommend it to everyone.
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1 people find it helpful
Abdulaziz m. A.
Leisure
10.0
/10
Reviewed 60 week(s) ago
Hotel god aziz 4/28/2024
..5/2/2024 Bali The hotel is excellent
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2 people find it helpful
Number of reviews per page
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40
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