Tree Hotel Panakkukang Makassar by LIFE

Explore Tree Hotel Panakkukang Makassar by LIFE
8.2
Very Good
From 5,778 reviews
Provided by travelers on
Cleanliness

8.0

Room Comfort

8.0

Meal

8.0

Location

8.4

Service and Facilites

8.1

People often mention about Tree Hotel Panakkukang Makassar by LIFE
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Bedroom (158)
Bathroom (132)
Ambiance (124)
Distance to City Center (116)
Staff Friendliness (110)
Accessibility (81)
Surroundings (74)
Check-in/out Time (68)
Hotel Area (67)
Room Space (64)
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Traveler Reviews Tree Hotel Panakkukang Makassar by LIFE

Number of reviews per page
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40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
7.9
/10
Reviewed 3 day(s) ago
Needs to be cleaner, room is a bit dirty.
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I***N
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Leisure
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5.4
/10
Reviewed 5 day(s) ago
The room was very dusty, the bathroom smelled bad, and there was no soap or toiletries. It was very uncomfortable.
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Ardian S. N.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Good, but some of the facilities look old.
1 people find it helpful
a***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 2 week(s) ago
For the low price and proximity to the mall, it's well worth it. Especially with city views in every room type.
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1 people find it helpful
M***d
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
The service at the reception needs to be updated or added to if there are a lot of guests coming, because when I wanted to check in, I had to wait more than an hour to check in, because there was only one receptionist.
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R***t
icon-origin-TRAVELOKA
8.3
/10
Reviewed 3 week(s) ago
Lots of small cockroaches, noisy at night.
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Y***a
icon-origin-TRAVELOKA
6.1
/10
Reviewed 3 week(s) ago
I stayed for 4 days and 3 nights, but overall my experience was less than satisfactory. The condition of the hotel I found was quite different from my expectations, especially since the photos displayed on the app looked better than the actual condition. Some things I experienced during my stay: 1. The hotel area was less than clean The hotel area looked quite dusty and the floors were less than clean. I understand that the hotel is undergoing renovations, but this condition was quite disturbing during my stay. 2. The room floor was less than clean Although the room floor had been mopped, it still looked dirty and mop marks were clearly visible. During my stay, I felt the room's cleanliness still needed improvement. 3. The blanket was very thin The blanket provided was very thin because it lacked an inner blanket. I confirmed this with the hotel and was informed that the inner blanket was not yet available. The hotel also stated that the item was still being ordered and there was no estimated time for availability. 4. The toilet was less than clean The toilet was also less than clean. I found small black caterpillars around the toilet area, which made my stay quite uncomfortable. 5. Poor water quality The water used for showering tasted brackish or salty. This was quite disturbing, especially since I stayed for 4 days and 3 nights and used the facilities every day. Overall, my 4-day, 3-night stay did not meet my expectations. I hope the hotel can improve the cleanliness, comfort, and quality of the facilities, and ensure that the actual condition of the hotel matches the photos and information displayed on the app, so that guests can have an experience that meets their expectations when booking.
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A***s
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8.8
/10
Reviewed 5 week(s) ago
The staff is fast and friendly.
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sadly i. p. p.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 6 week(s) ago
Cleanliness does not match the photo.
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5 people find it helpful
I***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 6 week(s) ago
Breakfast was stale white rice, and the yellow rice was stale. If possible, replace the chef; I won't be returning to this hotel again.
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1 people find it helpful
E***y
icon-origin-TRAVELOKA
7.9
/10
Reviewed 6 week(s) ago
The room was very dirty, the water was not clean enough, and it smelled bad. This was my first and last time there 😭
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T***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
Cool, friendly staff. Close to the mall. Clean, tidy, and fragrant rooms.
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1 people find it helpful
H***l
icon-origin-TRAVELOKA
6.3
/10
Reviewed 7 week(s) ago
Check-in time does not pay attention to guests, waiting in the lobby for 2 hours.
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1 people find it helpful
L***s
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
Parking space is too crowded and people park their motorcycles untidily. My car got scratched because the motorcycles were parked untidily. Needs improvement.
1 people find it helpful
M***a
icon-origin-TRAVELOKA
5.3
/10
Reviewed 8 week(s) ago
Very very, bad service and very noisy.
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S***n
icon-origin-TRAVELOKA
5.8
/10
Reviewed 8 week(s) ago
Torn sheets should be discarded, mirrors are moldy, and bathroom faucets are rusty and moldy. Please replace them.
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3 people find it helpful
Elvia A.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 8 week(s) ago
The staff is friendly, but the bedroom and bathroom are very, very clean. Sigh.
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1 people find it helpful
A***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
The location is near the mall. It's very good for the price.
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2 people find it helpful
N***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
The check-in process was long, there was no drinking water in the room and the room was quite clean.
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2 people find it helpful
f***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
best anyway, the staff is friendly
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2 people find it helpful
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Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
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