Surabaya Suites Hotel Powered by Archipelago

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8.6
Very Good
From 10,081 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.7

Meal

8.3

Location

8.9

Service and Facilites

8.6

People often mention about Surabaya Suites Hotel Powered by Archipelago
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Room Space (251)
Distance to City Center (244)
Staff Friendliness (232)
Bedroom (228)
Accessibility (215)
Surroundings (204)
Family Friendly (199)
Ambiance (199)
Bathroom (193)
Hotel Area (189)
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Traveler Reviews Surabaya Suites Hotel Powered by Archipelago

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40
Customer reviews
AKHMAD T.
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Staycation
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10.0
/10
Reviewed 5 day(s) ago
Very enjoyable, I have been a subscriber for the past 15 years every time I go to Surabaya.
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Mahesa S.
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Business
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8.5
/10
Reviewed 1 week(s) ago
Comfortable, quiet, satisfying, and the food was delicious. Unfortunately, we found a small cockroach in the room. Cleanliness needs to be improved.
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1 people find it helpful
R***l
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8.2
/10
Reviewed 2 week(s) ago
The toilet is broken and the toilet is not clean enough
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1 people find it helpful
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Ghovinda A. P.
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Leisure
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9.4
/10
Reviewed 2 week(s) ago
The place is quite spacious, the service is friendly, and it is closer to the mall.
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D***n
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8.5
/10
Reviewed 2 week(s) ago
Attend the ISOPLUS RUN event every year and stay here twice, always like the service. The room is very spacious.. in front of the mall too.. close to everywhere you want. Recommended for staying with friends/family.
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1 people find it helpful
I***s
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9.4
/10
Reviewed 3 week(s) ago
The hotel staff is very friendly and helpful.
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1 people find it helpful
D***h
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Leisure
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9.4
/10
Reviewed 3 week(s) ago
The room is very spacious, the bathroom is clean, and it has a built-in hairdryer. You can request connecting rooms if you book more than one room.
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R***a
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9.1
/10
Reviewed 3 week(s) ago
The staff was very friendly and helpful throughout the process.
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S***i
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Business
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9.7
/10
Reviewed 4 week(s) ago
The hotel is nice, pocket friendly, very comfortable.
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K***o
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8.3
/10
Reviewed 4 week(s) ago
Close to any area, just a dirty room carpet.
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ARIANI
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Business
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10.0
/10
Reviewed 5 week(s) ago
A comfortable, clean, elegant hotel, with early check-in, varied breakfast, makes you feel at home and want to come back again.
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2 people find it helpful
ari s.
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8.5
/10
Reviewed 6 week(s) ago
To get to Delta Plaza, just walk through the back. The rooms are spacious and clean. The staff is friendly.
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1 people find it helpful
Y***s
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
Spacious, clean, comfortable rooms close to the mall.
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Verified Traveler
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Business
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10.0
/10
Reviewed 7 week(s) ago
Strategic location, find food near the hotel, near the mall, friendly service.
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N***a
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Leisure
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10.0
/10
Reviewed 7 week(s) ago
The staff was very friendly from the moment we entered. The atmosphere is very comfortable, close to the city hall, plaza, train station, and submarine monument. The kids loved it. The interior is also nice, spacious, and the service is great. The restaurant has a wide variety of food and is always delicious. It's a perfect overnight choice in Surabaya, close to the train station and city hall.
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Guest
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10.0
/10
Reviewed 7 week(s) ago
Fast, helpful staff, comfortable rooms
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1 people find it helpful
Pak S.
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10.0
/10
Reviewed 8 week(s) ago
Spacious rooms, friendly staff, clean, close to shopping centers.
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Lailiyah K. N.
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9.7
/10
Reviewed 9 week(s) ago
If you go to Surabaya, you will definitely stay here.
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D***A
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Staycation
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10.0
/10
Reviewed 9 week(s) ago
Always satisfied and worth it staying here, never bored. One of my favorite hotels if I want a relaxing staycation in the city and not far from home hehehe 😁. I like the room with a classic vintage (historical) feel, the AC is really cold, the Wi-Fi is smooth, the room smells good, there is a bathtub and hot water is smooth for soaking. The bathroom looks classic luxury full of marble. Thank you Surabaya Suites Hotel
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+5
1 people find it helpful
B***u
icon-origin-TRAVELOKA
8.8
/10
Reviewed 10 week(s) ago
I found the carpet is not clean.
1 people find it helpful
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