People often mention about Surabaya Suites Hotel Powered by Archipelago
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Room Space (217)
Distance to City Center (211)
Staff Friendliness (203)
Bedroom (195)
Accessibility (189)
Surroundings (182)
Ambiance (174)
Family Friendly (169)
Bathroom (164)
Hotel Area (161)
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Traveler Reviews Surabaya Suites Hotel Powered by Archipelago
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Customer reviews
YW
Yoyon W.
Staycation
8.5
/10
Reviewed 1 day(s) ago
This hotel is located in the city center, adjacent to the WTC and Surabaya Plaza. The staff are very friendly and the breakfast menu is delicious.
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y***y
10.0
/10
Reviewed 4 day(s) ago
A very memorable experience, my first stay at the Surabaya Suites Hotel.
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G***h
9.7
/10
Reviewed 6 day(s) ago
The hotel is really nice, and the price is also quite affordable.
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GA
Gigih A. W.
9.7
/10
Reviewed 6 day(s) ago
My go-to hotel when I'm in Surabaya. It's perfectly located, close to malls and shopping centers. It has complete amenities and a friendly staff. It's simply the best.
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M***s
Leisure
5.0
/10
Reviewed 2 week(s) ago
A bit dirty and some of the mattresses have mosquito blood on them.
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1 people find it helpful
JW
Jovita W.
Staycation
10.0
/10
Reviewed 2 week(s) ago
Thank you to all the staff, everyone was so kind, super friendly, and helpful. It's truly the best hotel I've ever been to. Even though we were just dressed casually and riding a motorbike, they treated us as a family like we were special. They truly don't discriminate against their guests, it's so cool. My staycation here makes me want to stay again.
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D***y
10.0
/10
Reviewed 2 week(s) ago
The comfort, cleanliness and spaciousness of the bedrooms are excellent.
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1 people find it helpful
Faishal
Business
8.5
/10
Reviewed 3 week(s) ago
A 4-star plus hotel with economical prices, strategic location, close to everything in the city center, close to malls and all kinds of culinary places, just walking distance to Delta Plaza and WTC.
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ria r.
Staycation
10.0
/10
Reviewed 3 week(s) ago
I stayed here for two nights. Overall it was very pleasant. - The staff were friendly and very helpful. - The hotel and room were very quiet and comfortable. - The food in the restaurant was delicious. - The room was also clean and fragrant. - The sheets and towels were clean. The bathroom was clean, with a bathtub. - The AC in the room was central AC. The setting was just right, cool. - The drinking water was free flow (Cleo gallon) - The swimming pool was in another building, but it was quite easy to find.
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L***y
10.0
/10
Reviewed 4 week(s) ago
family staycation hotel...friendly hotel staff...delicious food...clean hotel...recommend for those who want to go to Surabaya to stay here
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DK
David K.
8.8
/10
Reviewed 4 week(s) ago
Location is very good; the room I chose is spacious. Downside: its design is old.
1 people find it helpful
Y***a
10.0
/10
Reviewed 5 week(s) ago
The room is quite spacious, homey so it makes you feel at home.
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1 people find it helpful
d
djjba
9.7
/10
Reviewed 5 week(s) ago
The hotel staff is very friendly, especially the receptionist. Best wishes to all the staff.
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2 people find it helpful
i***h
Staycation
9.1
/10
Reviewed 5 week(s) ago
If you're in Surabaya, you absolutely must stay here. The rooms are spacious and comfortable. The location is also strategic, right in the middle of the city. You can also go to the mall. It's the best... 👍
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N***l
8.8
/10
Reviewed 6 week(s) ago
Enjoyable friendly service
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a***t
Staycation
9.1
/10
Reviewed 6 week(s) ago
From the existing reviews, during my stay here I did not experience the things that happened in the reviews, starting from check in which took 1 hour, while when I checked in according to the time the room was ready even though I booked H-1, for the water in the bathtub I did not find cloudy brown water, but the water was clear and clear, overall this vintage hotel is worth trying if you are in Surabaya.
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1 people find it helpful
HN
Helen N.
Staycation
10.0
/10
Reviewed 6 week(s) ago
Gas lah stay here for several years now, special.
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HN
Helen N.
Staycation
10.0
/10
Reviewed 6 week(s) ago
I've definitely stayed at this hotel from the past until now. Joss
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia