Dear Ms./Mrs. S*a, Sincerely yours, Aryaduta Makassar. Thank you for your review. We sincerely apologize for the inconvenience you experienced during your stay, particularly regarding the bathroom facilities, air conditioning, and breakfast menu. Your report has been taken seriously by our management and will be addressed immediately. Thank you for helping us improve, and we hope to provide you with a more pleasant stay on your next visit. Sincerely, Management, Aryaduta Makassar