Dear Valued Guest, Thank you for sharing your review and for giving us a great rating. We are delighted to know that you enjoyed our facilities, including the children's playground, adult recreational areas, and our gym facilities. We are also pleased to hear that Afy was able to assist you during both your check-in and check-out process. Your kind recognition will certainly be shared with her as motivation to continue delivering excellent service. We truly appreciate your positive feedback and look forward to welcoming you and your family back to Mercure Convention Center Ancol for another enjoyable stay. Warm regards, Sutiyono Duty Manager Mercure Convention Center Ancol

Dear Valued Guest, Thank you for sharing your wonderful review and for choosing Mercure Convention Center Ancol for your family stay. We are delighted to know that you were happy with the spacious room, balcony, swimming pool, and our hotel facilities. It is especially rewarding to hear that your children enjoyed their time at the pool and around the hotel, as creating memorable family experiences is one of our priorities. Your positive feedback motivates us to continue providing the best service and facilities for all our guests. We truly appreciate your recommendation and look forward to welcoming you and your family back for another enjoyable stay in the near future. Warm regards, Sutiyono Duty Manager Mercure Convention Center Ancol

Dear Valued Guest Thank you for sharing your wonderful review and for giving us such a high rating. We are delighted to know that you enjoyed our food quality, found our hotel suitable for both meetings and family stays, and were pleased with the service provided by our team. Your kind words about our staff and overall service are truly appreciated and will be shared with the entire team as motivation to continue delivering memorable experiences. Thank you once again for your recommendation and encouragement. We look forward to welcoming you back to Mercure Convention Center Ancol for another enjoyable stay in the near future. Warm regards, Sutiyono Duty Manager Mercure Convention Center Ancol

Dear Valued Guest Thank you for taking the time to share your stay experience at Mercure Convention Center Ancol. We are delighted to know that you found our room clean, enjoyed the variety of swimming pools, and were satisfied with the food we served. Your positive feedback is truly appreciated and serves as great encouragement for our team to continue delivering the best possible experience for our guests. We look forward to welcoming you back for another enjoyable stay in the near future. Warm regards, Sutiyono Duty Manager Mercure Convention Center Ancol

Dear Valued Guest, Thank you for sharing your review and for giving us such a positive rating. We are delighted to know that you enjoyed your stay at Mercure Convention Center Ancol, especially our clean room, pleasant atmosphere, and the cool air conditioning that helped make your stay comfortable. Your kind feedback is truly appreciated and will be shared with our team as motivation to continue delivering excellent service and memorable experiences for our guests. We look forward to welcoming you back for another enjoyable stay in the near future. Warm regards, Sutiyono Duty Manager Mercure Convention Center Ancol

Dear Valued Guest Warm greetings from Mercure Convention Center Ancol. Thank you for sharing your wonderful review and for giving us such a high rating. We are delighted to know that you had a happy staycation experience with us and enjoyed our kids-friendly facilities and various children's activities. It is also gratifying to hear that our team's friendliness contributed positively to your stay. Your kind words serve as great motivation for us to continue delivering memorable experiences for families visiting Mercure Convention Center Ancol. We truly appreciate your support and look forward to welcoming you and your family back for another enjoyable stay in the near future. Warm regards, Sutiyono Duty Manager Mercure Convention Center Ancol

Dear Valued Guest, Warm greetings from Mercure Convention Center Ancol. Thank you for sharing your wonderful review and for choosing to spend your family holiday with us. We are delighted to know that you and your children enjoyed your stay, especially our complete facilities, spacious and clean room, as well as the variety of delicious food options available. We also appreciate your feedback regarding the sea view. Your comments are valuable to us as we continuously strive to improve our guests' experience and comfort. It is truly rewarding to hear that you would consider staying with us again in the future. We look forward to welcoming you and your family back for a longer stay, so you can enjoy even more of the facilities and experiences that Mercure Convention Center Ancol has to offer. Warm regards, Sutiyono Duty Manager Mercure Convention Center Ancol

Dear Valued Guest, Thank you for sharing your wonderful experience at Mercure Convention Center Ancol. We are delighted to know that you and your family had an enjoyable stay and appreciated our family-friendly atmosphere as well as the various children’s facilities available at the hotel. We also truly appreciate your feedback regarding the food variety. Your comment is very valuable to us and will certainly be shared with our culinary team as part of our continuous improvement efforts. It is always a pleasure to know that our hotel could provide a pleasant family getaway experience. We look forward to welcoming you and your loved ones back again for another memorable stay. Warm regards, Sutiyono Duty Manager Mercure Convention Center Ancol

Dear Valued Guest, Warm greetings from Mercure Convention Center Ancol. Thank you for sharing your wonderful review and for giving us such a positive rating. We are delighted to know that you enjoyed our clean hotel environment, complete facilities, and kids-friendly atmosphere during your stay. Creating a comfortable and enjoyable experience for families is one of our priorities, so your kind words truly mean a lot to us. We hope to welcome you and your family back again soon for another memorable stay by the beach. Warm regards, Sutiyono Duty Manager Mercure Convention Center Ancol

Dear Valued Guest, Thank you for taking the time to share your stay experience at Mercure Convention Center Ancol. We sincerely apologize for the inconvenience you experienced with the air conditioning in your first room. We truly appreciate your patience and understanding while our team worked to resolve the issue and arrange a room change for your comfort. It is relieving to know that despite the initial inconvenience, you were satisfied with the responsibility and responsiveness shown by our team. We are also delighted to hear that you continue to enjoy your staycation experience with us and that our staff’s hospitality left a positive impression on you. Your kind words are a great motivation for all of us to continue delivering the best service to our valued guests. Thank you once again for your trust and support. We look forward to welcoming you back for another pleasant stay with us in the near future. Warm regards, Sutiyono Duty Manager Mercure Convention Center Ancol

Dear Valued Guest, Warmest greetings from Mercure Convention Center Ancol. Thank you for sharing your wonderful review and for giving us such a positive rating. We are truly delighted to know that your stay was memorable for you and your family. Your kind words about our service mean a lot to us and become great motivation for our team to continue delivering the best hospitality experience. We are very happy to hear that you plan to return, and we look forward to welcoming you back again for another pleasant stay in the near future. Warm regards, Sutiyono Duty Manager Mercure Convention Center Ancol

Dear Valued Guest, Thank you for sharing your review and for choosing to stay at Mercure Convention Center Ancol. We are delighted to know that you found our hotel kids friendly, comfortable, and clean, and that overall you had a satisfying stay with us. Your positive comments truly mean a lot to our team. At the same time, we sincerely apologize for the inconvenience you experienced during breakfast regarding the limited menu variety, delayed refill, and seating queue. Please rest assured that your feedback has been shared with our Food & Beverage team for immediate improvement, especially during peak breakfast hours, so we can provide a more comfortable dining experience for all guests. Thank you once again for your valuable feedback. We look forward to welcoming you and your family back again for an even better experience in the future. Warm regards, Sutiyono Duty Manager Mercure Convention Center Ancol

Dear Valued Guest Warmest greetings from Mercure Convention Center Ancol Jakarta. Thank you very much for sharing your detailed review and for choosing to stay with us. We are delighted to know that you had a very pleasant experience during your stay, especially enjoying the spacious and clean Deluxe Ocean View room, the beautiful scenery overlooking the sea, gondola, and Dufan, as well as our family-friendly facilities such as the swimming pool, playground, VR games, and kids activities. We are also pleased to hear that you enjoyed our breakfast selection and coffee station service. Your kind recommendation truly means a lot to us and becomes a great motivation for our team to continuously provide memorable experiences for all guests. At the same time, please allow us to sincerely apologize for the inconveniences you experienced regarding the sofa bed condition, TV features, refrigerator temperature, and Wi-Fi connection in your room. Your valuable feedback has been shared with the related departments for immediate evaluation and improvement to ensure a better stay experience in the future. Thank you once again for your trust and recommendation. We look forward to welcoming you and your family back again for another enjoyable stay at Mercure Convention Center Ancol Jakarta. Warm regards, Sutiyono Duty Manager Mercure Convention Center Ancol

Dear Valued Guest, Warmest greetings from Mercure Convention Center Ancol. Thank you very much for your wonderful review and for choosing to stay with us. We are delighted to know that you enjoyed our friendly service, as well as the clean and spacious room, and the beautiful view. Your kind feedback is truly appreciated and motivates our team to continue delivering the best experience to all our guests. We look forward to welcoming you back for another pleasant stay in the near future. Warm regards, Sutiyono Duty Manager Mercure Convention Center Ancol

Dear Valued Guest, Warm greetings from Mercure Convention Center Ancol. Thank you very much for sharing your positive experience and for giving us such a high rating. We are delighted to know that you enjoyed the pleasant atmosphere of our hotel, found our staff to be friendly, and appreciated the cleanliness of your room. Your kind words truly motivate our team to continue delivering excellent service to all our guests. We will be sure to share your feedback with the entire team as encouragement. We look forward to welcoming you back for another enjoyable stay in the near future. Warm regards, Sutiyono Duty Manager Mercure Convention Center Ancol