No wash cloths and roaches

The hotel was really clean, with a parking lot right next to it. There’s also a restaurant in front that serves breakfast in the morning. The staff was super friendly, and I’d definitely recommend it.

Clean but austere room. room for 4, only two towels, two complimentary water bottles, one 1oz shampoo container. Breakfast: terrible low quality coffee, scrambled eggs with either chorizo, cheese, machacado or sunny side up, same thing every day, we opted to go eat somewhere else. Parking: No attendant all night with no gates, anyone could just break in the vehicles. Clean roomy room, friendly service, hot high pressure water in shower, deep tub, good ac, elevator working. Nice 50’s decor.

I’ve stayed at this hotel before. I prefer to stay here than any other hotel in Matamoros. Everything was wonderful. Breakfast included.

Excellent service and great price.

Tiene estacionamiento incluido. El desayuno también incluido pero se acaba a las 10am entonces nunca alcancé a probarlo. Me llevé mi ps5 y el internet funcionó excelente, solo no era suficientemente fuerte la señal como para el iPhone.

Everything excellent

.

I love this hotel very safe parking lot safe very clean and very spacious

Gracias atención.

Horrible, sucio, el que estaba en la recepción con una actitud muy despota, olía horrible a insecticida, seguramente habían fumigado algunas habitaciones con problemas de insectos o chinches, instalciones muy viejas, colchones que parecen piedras, muy incomodos, el peor hotel que he visitado y lo malo es que me guié por la calificación que tiene en hoteles.com segun ustedes muy bueno con 8.6 y la verdad se merece un 3 o 4, sean sinceros, por que ya no podremos confiar en las calificaciones que ponen

It was better than we expected! Rooms are very spacious and clean. Mercado Juarez is literally walking distance. Staff was very welcoming, Hotel Ritz will now be our place to stay when visiting Matamoros!

This is a very old hotel however it is very well maintained and really enjoyed my stay. No coffee available to enjoy this nice hotel. The price is perfect and really enjoyed my stay. Complimentary breakfast was awesome and very filling.

Muy limpio todo, la vibra muy bonita. A 5 minutos caminando hacia el consulado, el desayuno algo basico pero lo compensa por lo bien que te tratan y lo rico que esta. Si tengo que volver a Matamoros 100 veces, 100 veces me quedo en este hotel

Beds were hard to sleep on. Cleaning lady took my blanket and sheets. I was only left with a small blanket. It was cold and then it would get hot on and off. No coffee pot and no iron or board.

Excellent

The staff was very helpful. We know very little Spanish so we used our smart phone to communicate our few needs. Everyone we interacted with was super friendly. They saved a necklace/ earring set for us, because we needed to get the cash to pay for it. We really appreciated this kind gesture. We were very impressed because our daytime destinations had a lot of insects, however this hotel had absolutely none. Very clean!!!

Sorry nothing good to say only 1 night stay

We have a problem on the AC system for like 5 hours, but they fixed, all the areas are clean, but please put more attention on cleaning the bathroom, the sower smell some times is really bad

The shower was leaking