Dear Ms. Astri, Thank you for choosing @hom hotel Simpanglima Semarang and for taking the time to rate your experience. We highly appreciate every review or assessment from all our guests, including yours, as it will be a great help in our efforts to maintain the quality of our services, products, and facilities, ensuring that we consistently provide guest satisfaction in the future. We have shared the details you provided with the relevant department and are prioritizing our ongoing improvements to ensure our guests' satisfaction. Thank you again for your feedback and we look forward to welcoming you back to @hom hotel Simpanglima Semarang in the future. Stay healthy. Best Regards, Hendra Oktavianto, General Manager.