Overall very good. Room for improvement is the parking lot. Since the hotel is integrated with a shopping center, guests don’t have exclusive parking space. It’s a good thing that the hotel provides free valet parking.

Good, according to price, the most winning location

Strategic location. Safe environment. Friendly concierge staff.

So happy to be back! Always satisfied with the service and friendly hotel staff. The food is always delicious, and the cleanliness is always maintained. Well, see you soon.

The place is clean and comfortable, the staff are responsive, especially the hotel lobby security, who are very helpful with vehicle valet services, so you don't have to worry about finding parking because the building's location is integrated with the mall's visitor area there 👍🏻

Strategically located, directly connected to CSB Mall. Having stayed here numerous times, it's always my first choice when visiting Cirebon.

The bathroom floor is a little slippery.

The hotel staff was very friendly and helpful. The rooms and toilets were clean. Absolutely top notch 💯

Our first experience here was very memorable. The hotel staff were friendly and helpful, and the room was quite spacious and clean. The only minor issue was the bathroom sink, which drained a bit slowly. The location is absolutely the best since it’s right next to a mall, making it so easy to find food and family entertainment. Will definitely come back the next time I visit Cirebon!

Awesome, but the room is dark

Good stay and good location for vacation

So far ok, only the bathroom water stagnates (takes a long time to drain), so it flows to the sink & the breakfast menu could be more varied

The hotel staff is very friendly, free valet parking, downtown and above the mall.

The most comfortable place to stay when going to Cirebon is always at Swissbell.

The toilet flush handle is broken. There is a smell from the bathroom sink.

Close to everywhere, strategic, comfortable and luxurious rooms.

This is not the first time I have stayed here and the experience is always pleasant, apart from the clean and spacious rooms, the location in the city center makes it a hotel with a very strategic location and has connections to the mall, making it easy to find food and shopping.

The location is strategic, inside the Cirebon Super Block, so you can also walk to the mall. The rooms are comfortable and clean. The food is varied and delicious. Overall, it's highly recommended for a family staycation. 👍

Maybe there needs to be more variety in restaurants, especially breakfast.

I've stayed at Swiss-Bel often because of its proximity to the mall. The rooms are decent, although sometimes you can hear noise from the neighboring rooms or outside. The food is a bit under-supervised, especially during holidays, as if they're just serving whatever is important, as long as there's plenty. Hopefully, this can be improved in the future.