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Traveler Reviews POP! Hotel Kemang
Number of reviews per page
20
20
40
40
Customer reviews
Verified Traveler
Leisure
10.0
/10
Reviewed 5 day(s) ago
Friendly staff and clean, also very good location. Always staying here every time I am in Jakarta, Indonesia for my holiday.
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R***y
Leisure
9.4
/10
Reviewed 1 week(s) ago
The room is very cool, it is very comfortable to sleep here.
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Accommodation's Reply
16 Oct 2026
Dear Mr./Ms. R*y, Thank you for your review and the 9.4 rating you gave to POP! Hotel Kemang Jakarta. We are delighted to hear that you were satisfied with the comfort and cool room temperature during your stay with us. Your support encourages our team to continue striving to maintain the quality of our service. We hope to see you again on your next stay! Sincerely, The Hotel Manager
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J***a
8.5
/10
Reviewed 3 week(s) ago
The service is good 👍 Hopefully it will get even better
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Accommodation's Reply
08 Oct 2026
Dear Mr./Ms. J*a, Thank you for your review and the 8.5 rating you gave to POP! Hotel Kemang Jakarta. We greatly appreciate your positive feedback regarding our staff's service. This support motivates our team to continuously improve the quality of our service and provide a better experience for our guests. We hope to see you again on your next stay! Sincerely, The Hotel Manager
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S***I
8.5
/10
Reviewed 3 week(s) ago
Pretty good for a budget hotel.
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1 people find it helpful
Accommodation's Reply
04 Oct 2026
Thank you so much for your review and rating. We are delighted to hear that you found our hotel to be excellent value for money. We hope to welcome you back to POP! Hotel Kemang Jakarta next time 😊 Sincerely, The Hotel Manager
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W***A
10.0
/10
Reviewed 3 week(s) ago
Good hotel. Recommended hotel. Nice place & good food.
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Accommodation's Reply
06 Oct 2026
Dear Guest,
Thank you very much for your kind review and recommendation! 😊 We’re delighted to hear that you enjoyed our hotel, the atmosphere, and our food. It was a pleasure having you stay with us, and we look forward to welcoming you back again soon!
Regards,
Hotel Manager
I***I
8.5
/10
Reviewed 3 week(s) ago
Very nice hotel, perfect for a vacation. Plenty of food, close to the hotel, clean, comfortable, and friendly staff. There's a deposit.
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1 people find it helpful
Accommodation's Reply
04 Oct 2026
Thank you so much for your positive review and rating. We are delighted to hear that you enjoyed the facilities, cleanliness, comfort, and service from our team during your stay. We hope to welcome you back again in the future. 😊 Sincerely, The Hotel Manager
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D***i
Business
8.8
/10
Reviewed 4 week(s) ago
The AC is noisy, the AC remote doesn't turn on either.
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1 people find it helpful
Accommodation's Reply
06 Oct 2026
Dear Valued Guest, We apologize for the inconvenience you experienced during your stay. We are particularly saddened that the air conditioner was noisy and the remote control was not working. Thank you for your feedback. We will investigate and follow up on this matter immediately to prevent such incidents from happening again. Thank you, Hotel Manager.
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AM
Annisa M.
Leisure
9.4
/10
Reviewed 5 week(s) ago
When I wanted to borrow an iron and a hairdryer, they delivered them really quickly. I loved it! It was all good, actually. It's just a shame that check-in took so long because there was a long line, so I didn't get to my room until around 2:40 PM.
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Accommodation's Reply
23 Sep 2026
Dear Ms. Anisa M., Thank you very much for your review and the 9.4 rating you gave to POP! Kemang Jakarta Hotel. We are delighted to hear that you were satisfied with the speed and accuracy of our staff in responding to your needs. Regarding the check-in waiting time, we appreciate your patience during the long queue, and we will continuously strive to improve our service processes to ensure all guests have a comfortable experience. We hope to welcome you again on your next stay! Sincerely, The Hotel Manager
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L***a
8.5
/10
Reviewed 7 week(s) ago
Very strategic location, good rooms and facilities.
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Accommodation's Reply
08 Sep 2026
Dear Ms. L*a, Thank you very much for your review and rating of 8.5 for POP! Hotel Kemang Jakarta. We are delighted to hear that you enjoyed the excellent location, the comfort of the rooms, and the amenities we provided during your stay. We hope to welcome you again soon! Sincerely, The Hotel Manager
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J***a
Staycation
9.4
/10
Reviewed 7 week(s) ago
Great, the best 👍 Hopefully the service will get even better
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Accommodation's Reply
06 Sep 2026
Thank you so much for your positive review! 😊 We’re delighted to know that you enjoyed your stay at POP! Hotel Kemang Jakarta. We truly appreciate your kind support and your warm wishes. We will continue to do our best to provide excellent service and an even better experience for our guests. We look forward to welcoming you back again soon! 🙏
Best regards,
Hotel Manager
Dy
David y. y.
8.8
/10
Reviewed 8 week(s) ago
Strategic location, spacious parking, friendly staff, comfortable rooms for the price of around 350.
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Accommodation's Reply
04 Sep 2026
Dear Mr. David Y.Y., Thank you very much for your positive review and rating of 8.8! We are delighted to hear that you were satisfied with the excellent location, ample parking, friendly staff, and comfortable rooms at a reasonable price at POP! Hotel Kemang Jakarta. We hope to see you again on your next stay! Sincerely, The Hotel Manager
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DW
Dewa W.
Staycation
8.5
/10
Reviewed 9 week(s) ago
Best hotel. Cleanliness needs to be improved, and breakfast should also be expanded.
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Accommodation's Reply
27 Aug 2026
Dear Mr. Davy, Thank you very much for your review and feedback. We greatly appreciate your appreciation and concern regarding the cleanliness and variety of the breakfast. We apologize if your experience did not fully meet your expectations. This feedback is important to our evaluation in order to improve cleanliness and add more variety and satisfaction to the breakfast options. We hope to welcome you back again and provide you with a better stay in the future. Sincerely, The Hotel Manager
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R***a
Staycation
8.6
/10
Reviewed 13 week(s) ago
That's right, the towels feel like doormats. It's better to replace them with more proper ones like hotel towels, they're not appropriate.
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Accommodation's Reply
31 Jul 2026
Dear Mr./Ms. Ra, Thank you for your review and rating of 8.6. We apologize for any inconvenience you experienced regarding the linens during your stay. This feedback is important to us in improving the quality of our service in the future. We hope to welcome you back to POP! Hotel Kemang Jakarta again. Sincerely, The Hotel Manager
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A***s
9.7
/10
Reviewed 13 week(s) ago
Thank you for the hospitality of the staff. The hotel is very clean and the location is also very strategic.
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Accommodation's Reply
26 Jul 2026
Dear Valued Guest, Thank you for taking the time to write a positive review about your stay at POP! Hotel Kemang Jakarta. We are delighted to hear that you were satisfied with the friendliness of our staff, the cleanliness of the hotel, and its excellent location. We will share your compliments with our entire team to inspire us to continue providing the best service. We hope to welcome you back to POP! Hotel Kemang Jakarta again in the future. Sincerely, The Hotel Manager
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MM
Martin M.
Staycation
10.0
/10
Reviewed 14 week(s) ago
super recommend....it's like a staycation here....to escape from routine....far better than pintu merah or koyo just add a little more...get the facilities okay
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2 people find it helpful
Accommodation's Reply
26 Jul 2026
Dear Mr. Martin M., Thank you for taking the time to write a positive review about your stay at POP! Hotel Kemang Jakarta. We are delighted to hear that you enjoyed your stay with us and found our hotel a convenient choice for relaxing from your daily routine. Your comments regarding the facilities are also greatly appreciated and will encourage us to further improve the quality of our service. We hope to welcome you back to POP! Hotel Kemang Jakarta again for another memorable stay. Sincerely, The Hotel Manager
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Benjamin M. M.
Business
10.0
/10
Reviewed 16 week(s) ago
The hotel staff is very friendly and helpful.
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2 people find it helpful
Accommodation's Reply
13 Jul 2026
Dear Benjamin, Thank you very much for your positive review. We are delighted to hear that you were impressed with the friendly service and assistance of our team. Guest satisfaction is our top priority, and such compliments motivate us to continue striving for the best service. We hope to welcome you back in the future. Sincerely, The Hotel Manager
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Benjamin M. M.
Business
10.0
/10
Reviewed 16 week(s) ago
The hotel staff is very friendly and helpful.
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Accommodation's Reply
13 Jul 2026
Dear Benjamin, Thank you very much for your positive review. We are delighted to hear that you were impressed with the friendly service and assistance of our team. Guest satisfaction is our top priority, and such compliments motivate us to continue striving for the best service. We hope to welcome you back in the future. Sincerely, The Hotel Manager
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Benjamin M. M.
10.0
/10
Reviewed 16 week(s) ago
The hotel staff is very friendly and helpful.
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Accommodation's Reply
13 Jul 2026
Dear Benjamin, Thank you very much for your positive review. We are delighted that you were impressed with the friendly service and assistance of our team. Guest satisfaction is our top priority, and such compliments motivate us to continue striving for the best service. We hope to welcome you back in the future. Sincerely, The Hotel Manager
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Benjamin M. M.
Business
10.0
/10
Reviewed 16 week(s) ago
The hotel staff is very friendly and helpful.
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Accommodation's Reply
13 Jul 2026
Dear Benjamin, Thank you very much for your positive review. We are delighted that you were impressed with the friendly service and assistance of our team. Guest satisfaction is our top priority, and such compliments motivate us to continue striving for the best service. We hope to welcome you back in the future. Sincerely, The Hotel Manager
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Benjamin M. M.
Business
10.0
/10
Reviewed 16 week(s) ago
The hotel staff is very friendly and helpful.
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Accommodation's Reply
13 Jul 2026
Dear Benjamin, Thank you very much for your positive review. We are delighted that you were impressed with the friendly service and assistance of our team. Guest satisfaction is our top priority, and such compliments motivate us to continue striving for the best service. We hope to welcome you back in the future. Sincerely, The Hotel Manager
Traveloka Sdn Bhd (Registration No. 201501003122), Suite 6-1, Level 6, Wisma UOA Damansara II, No. 6 Changkat Semantan, Damansara Heights, 50490 Kuala Lumpur, Malaysia