Overall Ratings & Reviews Dusit Beach Resort Guam

The staff didnt properly communicate and they blamed the mishap on the fact that the room was booked thru a 3rd party app like expedia.

Beautiful public areas. My room however had burnt out lightbulbs, 2 shampoo bottles and a conditioner. Housekeeping here is not consistent. But overall I stay again!

Clean room and facilities.

The property and staff were amazing.

The rooms were clean and spacious. Enjoyed the evening ambiance of the lobby lounge. The staff were helpful and accommodating.

beach access

Room was hot. Called for maintenance and no issues solved. The carpet wasn’t vacuumed when requested cleaning.

Wonderful area and friendly staff. Waited for the room 1.5 hours.

It was one of the best resorts I've ever stayed in. The people were exceptionally nice and helpful. I don't usually like buffets, but they have two a day—breakfast and lunch—with completely different choices and both were EXCELLENT. It was about $30/meal without a package. Stay in a room with access to the Club Floor if you like Happy Hour. It is daily from 4-7p with finger food. If you eat at the buffet, this is plenty for dinner. When you walk out the side door, you're ON the beach. Towels are provided. Water is easy sand walk in (no drop offs and no stones).

We loved the property and its beach location. The water is so clean and calm. Great option especially for families with children. The water does not get deep so it is very safe. You can also see fish with snorkel masks. The hotel was a good mix of people of all ages. We loved our stay!

Hotel staff were personable with great customer service! We appreciated their personal touch of recognizing our 41st wedding anniversary! Kudos to all!

Service and attention to detail made our stay superior

Our room was near a construction site that was noisy and the bidet did not work.

Beautiful hotel. Beach access and dining options are the best in Tumon. The staff when above and beyond to make sure our stay was exceptional. Our 4th time staying at Dusit Beach Resort Guam and we cannot wait to return.

Enjoyed our room and the pool.

Super nice rooms and views of beach. I didn’t have a hair dryer in my room and I contacted staff and they came and brought me one within ten minutes of asking! I was very thankful

Great place to stay

This property is in a great location, that’s why we chose it. We had a brief encounter with the front desk and the “‘manager” had a bit of an attitude when we were understandably upset that our room wasn’t ready hours after check-in. We stayed in three different rooms and the AC wasn’t the best in any of them. There are areas that definitely need improvement, but overall, we’d stay here again. We’d probably book a higher room rate type of room though. It seems they take better care of those rooms.

Waiting for two hours because rooms are not ready. Air conditioning is not working only fan and no cooling. I reported it but no response. Terrible experience paying two rooms and spend 3 nights but not worthy.

It’s a great place and loved the service