Traveloka (10,696)
Other sources (137)
8.2
Very Good
From 10,696 reviews
Provided by travelers on
Cleanliness
8.2
Room Comfort
8.1
Meal
8.0
Location
8.5
Service and Facilites
8.1
People often mention about G Suites Hotel by AMITHYA
All
Distance to City Center (189)
Staff Friendliness (174)
Bedroom (169)
Ambiance (167)
Accessibility (156)
Bathroom (138)
Taste (133)
Surroundings (130)
Variety (130)
Room Space (126)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews G Suites Hotel by AMITHYA
Number of reviews per page
20
40
Customer reviews
M***n
9.1
/10
Reviewed 5 day(s) ago
G suites offers precise city location and friendly staffs. Food is standard, yet the pool is being renovated when I stayed there.
Find this review helpful?
GF
Gloria F. M. I.
10.0
/10
Reviewed 5 day(s) ago
Okay with the price. Worth it.
See original
1 people find it helpful
Accommodation's Reply
28 Jul 2025
Dear Our Valued Guest, It's a Great Day! Thank you for taking the time to write a review about our hotel. We are delighted to know that our service has provided you with a memorable experience during your stay with us. We always look forward to welcoming you back to g suites Hotel Surabaya. Warm regards, G suites Hotel Surabaya.
See original
AY
Alfi Y.
Transit
8.2
/10
Reviewed 6 day(s) ago
Comfortable bed. Clean bathroom. Nice view.
The AC is a bit noisy, perhaps it hasn't been serviced in a while.
See original
Find this review helpful?
N***l
Transit
8.5
/10
Reviewed 1 week(s) ago
The room was comfortable and clean. The service was friendly. I was a bit skeptical at first because the price was so cheap and it was close to the station. But it turned out to be okay and not a dud.
See original
Find this review helpful?
Accommodation's Reply
28 Jul 2025
Dear Our Valued Guest, It's a Great Day! Thank you for taking the time to write a review about our hotel. We are delighted to know that our service has provided you with a memorable experience during your stay with us. We always look forward to welcoming you back to g suites Hotel Surabaya. Warm regards, G suites Hotel Surabaya.
See original
H***s
Staycation
8.8
/10
Reviewed 2 week(s) ago
Overall, it's pretty good. The AC is just a little less cold.
See original
2 people find it helpful
Accommodation's Reply
28 Jul 2025
Dear Our Valued Guest, It's a Great Day! Thank you for taking the time to write a review about our hotel. We are delighted to know that our service has provided you with a memorable experience during your stay with us. We always look forward to welcoming you back to g suites Hotel Surabaya. Warm regards, G suites Hotel Surabaya.
See original
RW
Rina W.
10.0
/10
Reviewed 2 week(s) ago
Satisfied with the service, will come here again next time🤗
See original
Find this review helpful?
Accommodation's Reply
28 Jul 2025
Dear Our Valued Guest, It's a Great Day! Thank you for taking the time to write a review about our hotel. We are delighted to know that our service has provided you with a memorable experience during your stay with us. We always look forward to welcoming you back to g suites Hotel Surabaya. Warm regards, G suites Hotel Surabaya.
See original
Y***a
5.8
/10
Reviewed 3 week(s) ago
small swimming pool, and less than satisfactory hotel service
See original
1 people find it helpful
Accommodation's Reply
28 Jul 2025
Good morning, we sincerely apologize for any inconvenience you experienced during your stay at the G Suites Hotel Surabaya. On behalf of the management, I would like to apologize for this inconvenience. We greatly appreciate any feedback from our guests, and if you would like, we look forward to contacting you further. Please contact us at the number listed on our website so we can express our apologies directly and provide further clarification. Thank you for your understanding, and we hope to be given the opportunity to serve you better in the future. Best regards, G Suites Hotel Surabaya
See original
D***a
Staycation
9.7
/10
Reviewed 3 week(s) ago
Staying here, the room is comfortable and clean, the security guard is friendly... the best, I've stayed here several times, only the food is not that delicious 😃
See original
1 people find it helpful
Accommodation's Reply
28 Jul 2025
Dear Our Valued Guest, It's a Great Day! Thank you for taking the time to write a review about our hotel. We are delighted to know that our service has provided you with a memorable experience during your stay with us. We always look forward to welcoming you back to g suites Hotel Surabaya. Warm regards, G suites Hotel Surabaya.
See original
hr
helim r.
10.0
/10
Reviewed 3 week(s) ago
The staff are very friendly and helpful.
See original
Find this review helpful?
Accommodation's Reply
28 Jul 2025
Dear Our Valued Guest, It's a Great Day! Thank you for taking the time to write a review about our hotel. We are delighted to know that our service has provided you with a memorable experience during your stay with us. We always look forward to welcoming you back to g suites Hotel Surabaya. Warm regards, G suites Hotel Surabaya.
See original
Puta w.
Staycation
10.0
/10
Reviewed 3 week(s) ago
Overall it's good but it should be improved further.
See original
Find this review helpful?
Accommodation's Reply
28 Jul 2025
Dear Our Valued Guest, It's a Great Day! Thank you for taking the time to write a review about our hotel. We are delighted to know that our service has provided you with a memorable experience during your stay with us. We always look forward to welcoming you back to g suites Hotel Surabaya. Warm regards, G suites Hotel Surabaya.
See original
Alia G. S. M.
Leisure
9.4
/10
Reviewed 4 week(s) ago
the room is comfortable, the location is close to everywhere, the price is affordable, only the swimming pool is not like before, there is no swing sob
See original
Find this review helpful?
Accommodation's Reply
28 Jul 2025
Dear Our Valued Guest, It's a Great Day! Thank you for taking the time to write a review about our hotel. We are delighted to know that our service has provided you with a memorable experience during your stay with us. We always look forward to welcoming you back to g suites Hotel Surabaya. Warm regards, G suites Hotel Surabaya.
See original
Alia G. S. M.
9.4
/10
Reviewed 4 week(s) ago
Every time I go to Surabaya I always stay here because it's close to everywhere, the rooms are comfortable, the price is affordable, only the breakfast is not very varied but it tastes good
See original
1 people find it helpful
Accommodation's Reply
28 Jul 2025
Dear Our Valued Guest, It's a Great Day! Thank you for taking the time to write a review about our hotel. We are delighted to know that our service has provided you with a memorable experience during your stay with us. We always look forward to welcoming you back to g suites Hotel Surabaya. Warm regards, G suites Hotel Surabaya.
See original
G***t
Leisure
10.0
/10
Reviewed 4 week(s) ago
Very strategic location, close to everywhere. The hotel is clean and comfortable. If I go to Surabaya again, I don't want to look for another hotel.. I feel satisfied.
See original
5 people find it helpful
Accommodation's Reply
28 Jul 2025
Dear Our Valued Guest, It's a Great Day! Thank you for taking the time to write a review about our hotel. We are delighted to know that our service has provided you with a memorable experience during your stay with us. We always look forward to welcoming you back to g suites Hotel Surabaya. Warm regards, G suites Hotel Surabaya.
See original
0S
01_Habil S.
Business
10.0
/10
Reviewed 4 week(s) ago
Good job to the staff of G Suites Hotel
See original
Find this review helpful?
Accommodation's Reply
28 Jul 2025
Dear Our Valued Guest, It's a Great Day! Thank you for taking the time to write a review about our hotel. We are delighted to know that our service has provided you with a memorable experience during your stay with us. We always look forward to welcoming you back to g suites Hotel Surabaya. Warm regards, G suites Hotel Surabaya.
See original
R***a
Business
9.7
/10
Reviewed 5 week(s) ago
The hotel is right in the middle of the city, in front of Kopi Tuku again😍... Although small, the hotel is comfortable.
See original
1 people find it helpful
Accommodation's Reply
28 Jul 2025
Dear Our Valued Guest, It's a Great Day! Thank you for taking the time to write a review about our hotel. We are delighted to know that our service has provided you with a memorable experience during your stay with us. We always look forward to welcoming you back to g suites Hotel Surabaya. Warm regards, G suites Hotel Surabaya.
See original
L***a
10.0
/10
Reviewed 5 week(s) ago
Very clean and very comfortable
See original
3 people find it helpful
Accommodation's Reply
28 Jul 2025
Dear Our Valued Guest, It's a Great Day! Thank you for taking the time to write a review about our hotel. We are delighted to know that our service has provided you with a memorable experience during your stay with us. We always look forward to welcoming you back to g suites Hotel Surabaya. Warm regards, G suites Hotel Surabaya.
See original
DA
Dita A.
10.0
/10
Reviewed 5 week(s) ago
Nice view, comfortable and affordable price, close to Gubeng Station, so it's also easier if you want to take the train.
See original
Find this review helpful?
Accommodation's Reply
28 Jul 2025
Dear Our Valued Guest, It's a Great Day! Thank you for taking the time to write a review about our hotel. We are delighted to know that our service has provided you with a memorable experience during your stay with us. We always look forward to welcoming you back to g suites Hotel Surabaya. Warm regards, G suites Hotel Surabaya.
See original
PG
Putu G. A. P.
Transit
8.5
/10
Reviewed 5 week(s) ago
The location of this hotel is good. Close to the city and the port.
The security is friendly and helpful. The receptionist is just so-so, nothing special. One of the elevators has a bit of a problem with the buttons. The room and bathroom are the right size and functional.
The lobby is a bit hot in the morning because of the wide glass.
Read More
See original
2 people find it helpful
Accommodation's Reply
28 Jul 2025
Dear Our Valued Guest, It's a Great Day! Thank you for taking the time to write a review about our hotel. We are delighted to know that our service has provided you with a memorable experience during your stay with us. We always look forward to welcoming you back to g suites Hotel Surabaya. Warm regards, G suites Hotel Surabaya.
See original
N***s
8.5
/10
Reviewed 5 week(s) ago
Friendly staff, delicious food, strategic location.
See original
1 people find it helpful
Accommodation's Reply
28 Jul 2025
Dear Our Valued Guest, It's a Great Day! Thank you for taking the time to write a review about our hotel. We are delighted to know that our service has provided you with a memorable experience during your stay with us. We always look forward to welcoming you back to g suites Hotel Surabaya. Warm regards, G suites Hotel Surabaya.
See original
M***s
Leisure
9.7
/10
Reviewed 6 week(s) ago
the hotel staff is very friendly and helpful in the check-in process, during the stay, until check-out. in addition, the cleanliness of the hotel is also very well maintained. the breakfast menu is varied, but it is necessary to pay attention and improve the quality of service of the staff in the restaurant.
See original
1 people find it helpful
Accommodation's Reply
28 Jul 2025
Dear Our Valued Guest, It's a Great Day! Thank you for taking the time to write a review about our hotel. We are delighted to know that our service has provided you with a memorable experience during your stay with us. We always look forward to welcoming you back to g suites Hotel Surabaya. Warm regards, G suites Hotel Surabaya.
See original
Number of reviews per page
20
40
About Traveloka
Facebook
Instagram
TikTok
Youtube
Twitter
TelegramProducts
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2025 Traveloka. All rights reserved