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Swiss-Belhotel Borneo Samarinda
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Overall Ratings & Reviews Swiss-Belhotel Borneo Samarinda
Traveloka (6,186)
Other sources (41)
8.4
Very Good
From 6,186 reviews
Provided by travelers on
Cleanliness
8.4
Room Comfort
8.4
Meal
8.3
Location
8.6
Service and Facilites
8.3
People often mention about Swiss-Belhotel Borneo Samarinda
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Distance to City Center (139)
Staff Friendliness (133)
Bedroom (131)
Room Space (122)
Bathroom (118)
Ambiance (117)
Accessibility (111)
Hotel Area (108)
Surroundings (103)
Family Friendly (99)
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Traveler Reviews Swiss-Belhotel Borneo Samarinda
Number of reviews per page
20
40
Customer reviews
r***a
Leisure
10.0
/10
Reviewed 4 day(s) ago
Clean and comfortable rooms, close to shopping areas, easy access.
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Verified Traveler
Business
6.0
/10
Reviewed 4 day(s) ago
Very old and dirty hotel. It is not worth the price paid, and I would not stay ever again.
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I
Irhamni
10.0
/10
Reviewed 2 week(s) ago
Enjoyable holiday.. Swimming pool operational until 8 pm.. Very good
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Accommodation's Reply
20 Apr 2026
Thank you for choosing us as your second home during your visit to Samarinda. We are delighted to hear that you had a wonderful experience during your stay with us. We hope to welcome you back to the Swissôtel Borneo Samarinda again. Stay safe and healthy! Sincerely, The General Manager
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M***i
Staycation
8.5
/10
Reviewed 2 week(s) ago
Clean. The hotel staff is friendly and responsive. The breakfast is also delicious, with everything on the menu. Thanks, I'll be back next time I'm in Samarinda.
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Accommodation's Reply
20 Apr 2026
Thank you for choosing us as your second home during your visit to Samarinda. We are delighted to hear that you had a wonderful experience during your stay with us. We hope to welcome you back to Swiss-Belhotel Borneo Samarinda again. Please stay safe and healthy! Sincerely, The General Manager
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N
Nasbi
10.0
/10
Reviewed 2 week(s) ago
Good service, easy access and close to city center and shopping center
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Accommodation's Reply
20 Apr 2026
Thank you for choosing us as your second home during your visit to Samarinda. We are delighted to hear that you had a wonderful experience during your stay with us. We hope to welcome you back to Swiss-Belhotel Borneo Samarinda again. Please stay safe and healthy! Sincerely, The General Manager
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H***l
Leisure
9.4
/10
Reviewed 2 week(s) ago
Recommended for staying and vacation...
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Accommodation's Reply
20 Apr 2026
Thank you for choosing us as your second home during your visit to Samarinda. We are delighted to hear that you had a wonderful experience during your stay with us. We hope to welcome you back to the Swissôtel Borneo Samarinda again. Stay safe and healthy! Sincerely, The General Manager
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E***e
Staycation
10.0
/10
Reviewed 4 week(s) ago
My first stay at SBH Samarinda for a staycation today, usually it's across from it 🤭 For the first time everything was really good, no complaints from me and my family, will come back again 🫶 Note: Pic taken from my daughter's cellphone because she loves taking photos and being spoiled hehe.
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Accommodation's Reply
20 Apr 2026
Thank you for choosing us as your second home during your visit to Samarinda. We are delighted to hear that you had a wonderful experience during your stay with us. We hope to welcome you back to the Swissôtel Borneo Samarinda again. Stay safe and healthy! Sincerely, The General Manager
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Ts
Tri s.
Business
10.0
/10
Reviewed 4 week(s) ago
Quite a good hotel and close to the city center
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Accommodation's Reply
01 Apr 2026
Dear Mr./Ms. Tree, Thank you for choosing us as your second home during your visit to Samarinda. We are delighted to hear that you had a wonderful experience during your stay with us. We hope to welcome you back to the Swissôtel Borneo Samarinda again. Please stay safe and healthy! Sincerely, The General Manager
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Verified Traveler
Business
10.0
/10
Reviewed 4 week(s) ago
Nice and affordable hotel from Samarinda city center
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Accommodation's Reply
01 Apr 2026
Thank you for choosing us as your second home during your visit to Samarinda. We are delighted to hear that you had a wonderful experience during your stay with us. We hope to welcome you back to the Swissôtel Borneo Samarinda again. Stay safe and healthy! Sincerely, The General Manager
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T***i
Business
10.0
/10
Reviewed 4 week(s) ago
Mantap Swiss hotel is good and affordable
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Accommodation's Reply
09 Apr 2026
Thank you for choosing us as your second home during your visit to Samarinda. We are delighted to hear that you had a wonderful experience during your stay with us. We hope to welcome you back to the Swissôtel Borneo Samarinda again. Stay safe and healthy! Sincerely, The General Manager
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R***i
9.4
/10
Reviewed 4 week(s) ago
The room was clean, quite spacious, and had a nice view. Yesterday, we had a view of the harbor. Unfortunately, the swimming pool and restaurant were too close together, making it uncomfortable for a morning swim.
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Accommodation's Reply
09 Apr 2026
Thank you for choosing us as your second home during your visit to Samarinda. We are delighted to hear that you had a wonderful experience during your stay with us. We hope to welcome you back to the Swissôtel Borneo Samarinda again. Stay safe and healthy! Sincerely, The General Manager
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GA
Gugus A.
8.2
/10
Reviewed 5 week(s) ago
The hotel is nice, clean, the staff are friendly, suitable for a family staycation.
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1 people find it helpful
Accommodation's Reply
01 Apr 2026
Dear Mr./Mrs. Gugas, Thank you for choosing us as your second home during your visit to Samarinda. We are delighted to hear that you had a wonderful experience during your stay with us. We hope to welcome you back to the Swissôtel Borneo Samarinda again. Please stay safe and healthy! Sincerely, The General Manager
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LF
Luluk F.
10.0
/10
Reviewed 5 week(s) ago
Until order 2 rooms with connecting doors
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Accommodation's Reply
01 Apr 2026
Dear Mr./Mrs. Lulu, Thank you for choosing us as your second home during your visit to Samarinda. We are delighted to hear that you had a wonderful experience during your stay with us. We hope to welcome you back to the Swissôtel Borneo Samarinda again. Please stay safe and healthy! Sincerely, The General Manager
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LF
Luluk F.
10.0
/10
Reviewed 5 week(s) ago
Always be the most comfortable place to stay with family
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Accommodation's Reply
01 Apr 2026
Dear Mr./Mrs. Lulu, Thank you for choosing us as your second home during your visit to Samarinda. We are delighted to hear that you had a wonderful experience during your stay with us. We hope to welcome you back to the Swissôtel Borneo Samarinda again. Please stay safe and healthy! Sincerely, The General Manager
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Verified Traveler
Business
10.0
/10
Reviewed 9 week(s) ago
Good place, comfortable room, and fast response. Thank you to Pak Reza, the Housekeeping team.
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Accommodation's Reply
28 Feb 2026
Thank you for choosing us as your second home during your visit to Samarinda. We are delighted to hear that you had a wonderful experience during your stay with us. We hope to welcome you back to the Swissôtel Borneo Samarinda again. Stay safe and healthy! Sincerely, The General Manager
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WD
Webe D.
Business
10.0
/10
Reviewed 9 week(s) ago
Clean hotel. Strategic location. Friendly staff. Good breakfast selection. Comfortable lobby waiting area with plenty of sofas.
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1 people find it helpful
Accommodation's Reply
28 Feb 2026
Dear Mr. Webe, Thank you for choosing us as your second home during your visit to Samarinda. We are delighted to hear that you had a wonderful experience during your stay with us. We hope to welcome you back to the Swissôtel Borneo Samarinda again. Please stay safe and healthy! Sincerely, The General Manager
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Fauzi
Business
6.4
/10
Reviewed 9 week(s) ago
My special request cannot be fulfilled due to room availability, if that is the case then there is no need to list the special request in the options.
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1 people find it helpful
Accommodation's Reply
28 Feb 2026
Dear Mr. Fahmi, Thank you for choosing us as your second home during your visit to Samarinda. We apologize for any inconvenience you experienced during your stay with us. We will follow up on this matter immediately to prevent such incidents from happening again. We apologize again for any inconvenience you may have experienced. We hope to welcome you back to the Swissôtel Borneo Samarinda again. Please stay safe and healthy! Sincerely, The General Manager
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O***a
Business
6.6
/10
Reviewed 10 week(s) ago
The room doesn't provide a hair dryer, tissues are only available in the bathroom, the restaurant staff at the egg section seems like if you've already ordered you can't repeat it 😬
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2 people find it helpful
Accommodation's Reply
28 Feb 2026
Dear Mr./Ms. O*A, Thank you for choosing us as your second home during your visit to Samarinda. We apologize for any inconvenience you experienced during your stay with us. We will follow up on this matter immediately to prevent such incidents from happening again. We apologize again for any inconvenience you may have experienced. We hope to welcome you back to the Swiss-Belhotel Borneo Samarinda again. Stay safe and healthy! Sincerely, The General Manager
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J***A
Staycation
8.2
/10
Reviewed 10 week(s) ago
Overall, the service is good... Suggestions for children's play areas, such as electrical outlets or other hard objects should be removed or wrapped safely so that children are safer and more comfortable playing. My child fell and hit his head on an electrical outlet so he got 2 stitches on his head yesterday.
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1 people find it helpful
Accommodation's Reply
28 Feb 2026
Dear Mr./Ms. J*a, Thank you for choosing us as your second home during your visit to Samarinda. We apologize for any inconvenience you experienced during your stay with us. We will follow up on this matter immediately to prevent such incidents from happening again in the future. We apologize again for any inconvenience you may have experienced. We hope to welcome you back to the Swiss-Belhotel Borneo Samarinda again. Please stay safe and healthy! Sincerely, The General Manager
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T***y
Business
10.0
/10
Reviewed 11 week(s) ago
A hotel that is more than enough in my opinion, fits the budget, ample parking, close to SCP, ok lah... All ok...
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Accommodation's Reply
19 Feb 2026
Dear Mr./Ms. T*y, Thank you for choosing us as your second home during your visit to Samarinda. We are delighted to hear that you had a wonderful experience during your stay with us. We hope to welcome you back to Swiss-Belhotel Borneo Samarinda again. Please stay safe and healthy! Sincerely, The General Manager
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Number of reviews per page
20
40
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